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Hotel Mercure Paris Ouest Saint Germain

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Hotel Mercure Paris Ouest Saint Germain
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59 Reviews from our TripAdvisor Community

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Showing 11: English reviews
San Diego, California
Level Contributor
67 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This hotel was booked on my behalf by colleagues. It's easy enough to walk to the cafes and the Chateau, but finding the place is difficult. Signage is hard to see and the parking is near non-existent. The setting is nice, with woods next door and a garden-like courtyard, but at night (when I arrived) there are few lights and... More 

Helpful?
Thank abgwin
New England
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I travel to this suburb of Paris regularly (monthly), and like this hotel for location and newness of the facility. However, the quality of the reception desk service is too variable for me to give it a higher rating. Unfortunately, I am only able to speak a very small amount of French (improving) and therefore I like to stay at... More 

Helpful?
Thank globalservices
Anne R, Manager at Hotel Mercure Paris Ouest Saint Germain, responded to this review

Dear Sir, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Ouest Saint Germain. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I will share your comment with the front office team. I hope that you will give us the opportunity... More 

Level Contributor
40 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Hotel Mercure was very quiet and clean. The rooms are small but adequate for a business trip. The staff was helpful, the front desk attendant kindly helped me print a train ticket. The breakfast was nice and had variety. I would stay here again.

Helpful?
Thank Kristyn S
Anne R, Manager at Hotel Mercure Paris Ouest Saint Germain, responded to this review

Dear Kristyn, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Ouest Saint Germain. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality... More 

Reno, Nevada
Level Contributor
43 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed April 19, 2016

I stayed here for business. The town is lovely. The hotel is in a fabulous location within walking distance to the park, town, or a fabulous indoor swimming pool! The rooms seem to have been recently redone. Beds are comfortable, bathrooms small but modernized. I have to say one detail that they missed was putting an electrical outlet in the... More 

Helpful?
Thank Fanny O
Anne R, Responsable réception at Hotel Mercure Paris Ouest Saint Germain, responded to this review

Dear Fanny, we thank you for your detailed comment about your stay at our hotel. It is a pleasure to read that you appreciated our rooms, location, breakfast and service. Actually, some of our bathrooms are not equipped with plugs since the french law mentions that plugs have to be as far as possible from watter points. Nevertheless, there are... More 

Surrey
Level Contributor
103 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 144 helpful votes
5 of 5 stars Reviewed March 6, 2016

A delightful hidden gem of a place in St Germaine. A short walk to town and all facilities. Whilst there, there were some works going on to update the hotel but this didn't affect us. The rooms were clean modern and with good facilities.

Helpful?
Thank rawSurrey
Anne R, Directeur général at Hotel Mercure Paris Ouest Saint Germain, responded to this review

Dear RawSurrey, what a pleasure to read your comment about your stay at our property ! We have shared it with our teams, who were very delighted given their daily efforts to make each stay an unforgettable experience. We hope to have the pleasure to welcome you again soon in our brand new property, Kindest Regards, Anne RAMAROSON More 

Winchester, United Kingdom
Level Contributor
35 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed February 21, 2016

I stayed in this hotel a year or so ago when it was not part of the Accor Group chain and I lasted one night before checking out again and staying at the Pavillion Henri VI in town. I never wanted to stay again. It really was a Zero. However due to a mistake on my part (I had assumed... More 

Helpful?
Thank WinchesterCathedral
Anne R, Directeur général at Hotel Mercure Paris Ouest Saint Germain, responded to this review

Dear Guest, We thank your feedback about our hotel. Indeed, our hotel has been entirely refurbished last year and we are very pleased to read that you appriciated the new decoration and the staff helpfulness at our property. Actually, our Lounge Bar now offers a menu with 2 straters, 2 main courses and 2 deserts as well as a snacking... More 

Heteren, The Netherlands
Level Contributor
73 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed February 11, 2016

Good hotel, located in the west side of town at approx 45~60 min of Garde du Nord, good price/quality balance. Late night check in is handy, breakfast is good, friendly, multilingual staff. Parking can be a hassle though.

Helpful?
Thank Emile v
Anne R, Directeur général at Hotel Mercure Paris Ouest Saint Germain, responded to this review

Dear Guest, what a pleasure to read your feedback! We are more than pleased to read that you liked our Prices, breakfast and Staff. We shared your comment with our teams who were really delighted to read their daily efforts have paid! We hope to welcome you again very soon. Best Regards, Anne RAMAROSON More 

Boston
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed January 22, 2016

I wanted to like this hotel. I really did. It seemed cosy enough on a cold, wet winter night. I had Room 402 which is not the best for a quiet night. An idling diesel engine from the street abutting my room trashed the first night's sleep. Perhaps a higher floor would have helped. The hotel locks its doors around... More 

Helpful?
Thank 3D_Voyager

Travelers are raving about these St-Germain-en-Laye hotels

Vaux-en-Beaujolais, France
Level Contributor
216 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
3 of 5 stars Reviewed January 14, 2016

Saint Germain itself is well worth a visit and only a short trip on the excellent RER from the centre of Paris. The hotel is within walking distance of the station so worth considering if you are visiting Paris. However you may not like the hotel: on a scale running from Surly up to obsequious the staff tend towards surly,... More 

Helpful?
Thank Jonathan F
Doncaster
Level Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed December 14, 2015

I recently stayed here for two nights while working in Paris. The hotel is very nice for the price paid.Rooms clean,albeit quite basic. The breakfast was lovely and the staff very helpful. It is not luxurious by any means, but good value for the money paid. I would stay there again.

Helpful?
Thank hobskr
Anne R, Directeur général at Hotel Mercure Paris Ouest Saint Germain, responded to this review

Dear Client, Thank you for your comment, your satisfaction is our priority and the best reward for our staff who works day after day in order to give you a perfect service. I Hope to welcome you again in Mercure Paris Ouest Saint Germain for another good moment. Best regards Anne Ramaroson, General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access

Additional Information about Hotel Mercure Paris Ouest Saint Germain

Address: 11 avenue des Loges, 78100 St-Germain-en-Laye, France
Location: France > Ile-de-France > Yvelines > St-Germain-en-Laye
Price Range: $92 - $156 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Mercure Paris Ouest Saint Germain 3*
Number of rooms: 56
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