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Sheraton Paris Airport Hotel & Conference Centre

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Sheraton Paris Airport Hotel & Conference Centre
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1,746 Reviews from our TripAdvisor Community

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Showing 1,233: English reviews
Athens, Greece
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed yesterday NEW

There cannot be much argument about the great location of the hotel. If you need to catch a bus, train, or flight from de Gaulle Airport, a night here is a joy. However, the quality of the hotel counts as well. Checking in was fine, and the room was pleasant, nothing special, but adequate for a place to rest and... More 

Helpful?
Thank Quinn888
Monterey, CA
Level Contributor
49 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 5 days ago NEW

I had low expectations for this hotel based on some of the reviews in TA. However we were arriving to Paris late and checking out before 6am so I booked a room based solely on convenience. So glad I did. We had a great stay. The hotel,was perfectly situated in Terminal 2. Staff was very friendly and helpful. The gentleman... More 

Helpful?
Thank emc1
SheratonParis, Quality Manager at Sheraton Paris Airport Hotel & Conference Centre, responded to this review

Dear Guest, First of all we would like to thank you for having chosen the Sheraton Paris Airport Hotel, and thank you also for your trust. We are happy to read that you were satisfied with the cleanliness of our hotel, and our staff, because both are utmost important to us. It is so great to read that our guest... More 

Connecticut
Level Contributor
26 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 5 days ago NEW

We really just needed a place to make the morning more do-able and this place was more than merely adequate. The rooms were super quiet and comfortable. The bed was among the better hotel beds and there was enough space for us to spread out and repack suitcases. Modern rooms and updated. The hotel itself was super quiet. Everyone there... More 

Helpful?
Thank Twain34
SheratonParis, Quality Manager at Sheraton Paris Airport Hotel & Conference Centre, responded to this review

Dear Customer, Thank you for your detailed, honest and consistent review. We appreciate and are glad that you found our hotel to your liking. Please feel free to contact the hotel at customerreview@sheratonparisairport.com so the engineer manager will check your previous shower. We would be delighted to see you back here soon. Best Regards, Charlotte G. Quality Manager More 

Newport Beach
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 6 days ago NEW via mobile

Great hotel inside Charles de Gaulle. Unfortunately, the terminals are not well marked to assist one in reaching the hotel. After wandering for about 30 minutes, we found the hotel. Guess what, the bellman told us to just call the next time and someone would pick us up. Rooms are small but comfortable. Food is great for one night when... More 

Helpful?
1 Thank Kerry F
SheratonParis, Quality Manager at Sheraton Paris Airport Hotel & Conference Centre, responded to this review

Dear Kerry, Thank you for taking the time to share your thoughts. Unfortunately, we are not able to add signs on the terminals. Please feel free to contact our team anytime, our service is 24 hours a day and we are always willing to help every guest. We hope to accommodate you again soon at the Sheraton Paris Airport. Kind... More 

Copenhagen, Denmark
Level Contributor
120 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 6 days ago NEW via mobile

In between flights hotel with good and clean rooms, good beds, good service minded staff and decor. Nothing fancy but exactly how it should be. We all rested well and were ready for our next flight the morning after.

Helpful?
Thank Niels L
SheratonParis, Quality Manager at Sheraton Paris Airport Hotel & Conference Centre, responded to this review

Dear Niels, Thank you for staying with us last month and also for your kind review which we very much appreciate. It is great to know that the Sheraton Paris Airport suited your needs. We look forward to your return visit. Best Regards, Charlotte G. Quality Manager More 

Dundee, United Kingdom
Level Contributor
146 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed 1 week ago

One night stop-over on the way home. Did not arrive till 10pm so really it was a case of finding our room and settling down for the night. Huge and very comfortable bed. Good tea/coffee making facilities, an overpriced min-bar which we ignored and plenty of toiletries in the bath/shower room. Staff were friendly and helpful at both check-in and... More 

Helpful?
Thank Bearair52
SheratonParis, Quality Manager at Sheraton Paris Airport Hotel & Conference Centre, responded to this review

Dear Guest, Thank you for taking the time to offer your lovely comments. We are very delighted to know that you were satisfied with your stay at Sheraton Paris Airport. We hope that you return again in the near future. Kind Regards, Charlotte G. Quality Manager More 

Santa Fe, New Mexico
Level Contributor
374 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 171 helpful votes
Reviewed 1 week ago

We have been here several times & like the hotel. It is so convenient if you have an early morning flight as we did. Definitely the place to stay if you are stuck at CDG.There are other choices at CDG but nothing compares to this hotel.

Helpful?
Thank Boggio
SheratonParis, Quality Manager at Sheraton Paris Airport Hotel & Conference Centre, responded to this review

Dear Boggio, Thank you for staying with us and for your lovely review. The Sheraton Paris Airport team appreciates your recommendation for our nice place and we hope that you return again in the near future. Kind Regards, Charlotte G. Quality Manager More 

tokyo
Level Contributor
265 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 1 week ago

The attractiveness of this hotel is location, right in Terminal 2 at CDG Airport. If you have an early morning flight, a good choice. The club lounge remains open comparatively late. We were upgraded to a junior suite room.

Helpful?
Thank warren D
SheratonParis, Quality Manager at Sheraton Paris Airport Hotel & Conference Centre, responded to this review

Dear Warren, Thank you for your fair and balanced review and also for taking the time to write about your time spent with us. We are very happy that we provide you with a great stay. We would very much look forward to an opportunity to welcome you back to the Sheraton Paris Airport. Best Regards, Charlotte G. Quality Manager More 

Albuquerque, New Mexico
2 reviews
Reviewed 1 week ago

1st trip over, room carpet stained, bathtub plug damaged, fell down, no help. 2nd trip back, computers out of order, could not print my plane tickets, staff put a hold on my credit card, took 1 week 1/2 and 2 phone calls to get hold off.

Helpful?
Thank gabbing2
SheratonParis, Quality Manager at Sheraton Paris Airport Hotel & Conference Centre, responded to this review

Dear Guest, Thank you very much for staying at the Sheraton Paris Airport twice in November. We hope that you already received our response for another review. Please feel free to reach out to us if we can be of any further assistance. We do hope to have the opportunity to welcome you back in the future, so that we... More 

Bristol, Virginia
Level Contributor
33 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 2 weeks ago via mobile

We've stayed at this hotel a number of times, and we love the convenient location, especially if you have an early flight or train. The beds are really comfortable and the rooms are well designed and well equipped. The staff is helpful. So it would get our highest recommendation, EXCEPT for the ridiculous lack of climate control. It's late November... More 

Helpful?
Thank LovelabsX2
SheratonParis, Quality Manager at Sheraton Paris Airport Hotel & Conference Centre, responded to this review

Dear Guest, Following your stay at the Sheraton Paris Airport, we would like to thank you for taking the time to complete a review on TripAdvisor. We appreciate your nice comment regarding our staff and our rooms. Rest assured, we strive to ensure our guests experience the best visits possible during their travels, and we already sent you an email... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Stay connected at the Sheraton Paris Airport Hotel & Conference Centre: the only hotel built directly inside the International CDG Airport Terminal 2. Walk straight from your plane into a warm and welcoming environment. All 240 rooms and 12 suites are fully soundproofed and equipped with the signature bed Sheraton Sweet Sleeper (SM) Bed. Stay in touch with the Link@Sheraton experienced with Microsoft, a unique and convenient online experience. ... more   less 

Additional Information about Sheraton Paris Airport Hotel & Conference Centre

Address: BP 35051 | Tremblay-en-France, 95716 Roissy-en-France, France
Location: France > Ile-de-France > Val-d'Oise > Roissy-en-France
Price Range: $174 - $283 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Paris Airport Hotel & Conference Centre 4*
Number of rooms: 252
Reservation Options:
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Also Known As:
Sheraton Paris Airport Hotel And Conference Centre
Sheraton Roissy
Roissy Sheraton
Hotel Style:
#3 Romantic Hotel in Roissy-en-France
#6 Business Hotel in Roissy-en-France
#7 Luxury Hotel in Roissy-en-France
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Questions & Answers

Here's what travelers have asked, with answers from Sheraton Paris Airport Hotel & Conference Centre staff and other travelers.
18 questions
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Florida
6 months ago
Atlanta, Georgia
over a year ago

See all questions (18)

Questions? Get answers from Sheraton Paris Airport Hotel & Conference Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“They all seem much the same.”
 of 5 bubbles Quinn888, yesterday | Read review
“Stayed in room 211. Extremely satisfied.”
 of 5 bubbles emc1, 5 days ago | Read review
“We had a suite 335 & it was great & quiet.”
 of 5 bubbles Boggio, 1 week ago | Read review
“Ask for a room on the club lounge floor.”
 of 5 bubbles warrenD190, 1 week ago | Read review
“Rooms in the 220+ range are ok with regard to quiet spot.”
 of 5 bubbles gabbing2, 1 week ago | Read review
5 of 5
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