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Mercure Paris Roissy Charles de Gaulle

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Mercure Paris Roissy Charles de Gaulle
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721 Reviews from our TripAdvisor Community

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Showing 283: English reviews
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Norfolk, Virginia
Reviewed 1 week ago

The hotel is okay. The good is that the hotel has a nice lobby, okay restaurant that is open late, and a shuttle that takes you to the airport. The bad is that the room is shabby and old and in need of an update. This is a no frills hotel. I stayed here one night and got a deal...

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Helpful?
Thank AB90USA
Benjamin P, Front Office Manager at Mercure Paris Roissy Charles de Gaulle, responded to this review

Dear AB90USA, Thank you for taking the time to tell us about your experience at the Hotel Mercure Paris Roissy Charles de Gaulle. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very...

New York
HOTEL’S FAVORITE REVIEW
Reviewed November 5, 2016 via mobile

This hotel is a gem when going to Paris airport. Outside is a little rough looking, but don't let it scare you! The inside is beautiful and VERY clean! Our room was spacious and the staff was very nice. Only 2 things that were just okay..1. You need your room key to use the lights in the room. I was...

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Helpful?
Thank eabcfm13
About Hotel's Favorite Review
Benjamin P, Front Office Manager at Mercure Paris Roissy Charles de Gaulle, responded to this review

Dear eabcfm13, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Roissy Charles de Gaulle. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the...

taipei
Reviewed 1 week ago

Review collected in partnership with Mercure Hotels
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Helpful?
Thank bishuanc
Benjamin P, Front Office Manager at Mercure Paris Roissy Charles de Gaulle, responded to this review

Bangkok, Thaïlande
Reviewed January 8, 2017

Choose this hotel as near the airport , we arrived after a long flight and were happy to spend an early night , been upgraded to a bigger room, comfortable bed the only bad point is the heater which didn't work well that's why they provide oil radiator in the room , the bathroom is a bit dated , could...

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1Thank lolobkk
High Wycombe, United Kingdom
Reviewed January 3, 2017

Stayed here for one night, including drinks and dinner. It's a fairly average airport hotel, a little run down compared to many. That said it works fine, comfortable with regular shuttle buses to the airport. I'd stay here again - it's good value.

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Helpful?
Thank Cloud_Matt
Beirut
Reviewed January 1, 2017 via mobile

A canceled and rerouted flight made us stay at this hotel courtesy of KLM/Air France. We reached the hotel exhausted with the airline voucher along with a bunch of travelers in the same situation. The reception takes your voucher and give you keys without any other form of welcome. We reached a small room and when we called the reception...

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Helpful?
Thank BusinessLeb
Lyon, France
Reviewed December 26, 2016

Good hotel next to the airport with a good shuttle service. Service is fine and good ratio Cost Vs service. Noise isolation could be improved... Dinner at the hotel restaurant was OK though glass of wine was quite expensive.

Review collected in partnership with Accorhotels.com
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Thank christophe M
United Kingdom
Reviewed November 29, 2016

Stayed two nights in November. Got upgrade as Gold member of the Accor loyalty program. Getting there with the free shuttle is pretty easy. However, finding the shuttle at CDG is less seamless. The airport does not have good wayfinding. If you arrive at T2 A you face a good 10 minutes stroll to the shuttle bay located on top...

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Helpful?
1Thank UKBob64
Benjamin P, Front Office Manager at Mercure Paris Roissy Charles de Gaulle, responded to this review

Dear UKBob64, First, thank you for taking the time to leave us your comments regarding your stay at our hotel. I am sorry to read that the transport from the airport was complicated and be sure that the information will be uploaded to facilitate your travels. Regarding the old age of our rooms, we will start renovations throughout our hotel...

Gig Harbor, Washington
Reviewed November 4, 2016

We use this hotel every year on our travels and this year we spent four nights there. We always look forward to the FRENCH restaurant to get our first and last French food but the year we were VERY DISAPPOINTED in the quality of the food; not up to traditional French standards-the chicken was dry,needed more sauce, the steak was...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Dorothy R
S Wales
Reviewed November 1, 2016

Checked in lunchtime & went straight to the bar for food. Despite the fact that there was a barman on duty he cleaned glasses & plates for 15 minutes totally ignoring me (there was 1 other person in the bar). A Manager then turned up & gave me a menu (when I asked him) & promptly disappeared. I then asked...

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Helpful?
Thank Welshtorchy
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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Accessible rooms
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Located just a 10 minute drive from Airport, this hotel provides a free airport/train TGV shuttle service. It also offers 24-hour front desk and free Internet Wireless access. The air conditioned guest rooms are equipped with a 42" TV (80 channels) and a tea and coffee maker. A buffet breakfast is available daily and the hotel's restaurant serves traditional French cuisine for lunch and dinner. Guests can dine on the outdoor terrace overlooking the landscaped garden. Bar Aero cafe is open until late and also has a snack menu. Room service 24/24. Airport is 2.5 Miles from Parc des Expositions. ... more   less 

Additional Information about Mercure Paris Roissy Charles de Gaulle

Address: 3 Allee du Verger, 95700 Roissy-en-France, France
Location: France > Ile-de-France > Val-d'Oise > Roissy-en-France
Price Range: $66 - $176 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Paris Roissy Charles de Gaulle 4*
Number of rooms: 202
Reservation Options:
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Also Known As:
Mercure Paris Roissy Charles De Gaulle Hotel Roissy
Mercure Roissy
Hotel Style:
#15 Luxury Hotel in Roissy-en-France
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Questions & Answers

Here's what travelers have asked, with answers from Mercure Paris Roissy Charles de Gaulle staff and other travelers.
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Questions? Get answers from Mercure Paris Roissy Charles de Gaulle staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Check your credit card after departure”
 of 5 bubbles olihar, Jul 26, 2016 | Read review
“Second floor rooms are quiet and easily accessible.”
 of 5 bubbles DerekTarr, Jul 7, 2016 | Read review
“Don't visit if you want to eat and drink here!”
 of 5 bubbles SK826, Apr 4, 2016 | Read review
“All rooms seem ok, beware the breakfast!”
 of 5 bubbles davidrpenny, Apr 3, 2016 | Read review
“Do not stay here”
 of 5 bubbles Finni66, Oct 13, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question