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Mercure Paris Roissy Charles de Gaulle Hotel

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Traveler (255)
Room & Suite (56)
Dining (35)

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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

#23 of 33 hotels in Roissy-en-France
Location
4.1
Cleanliness
4.3
Service
3.6
Value
3.5
omeWelc to the Mercure-Paris-Roissy-CDG hotel. The entire team is happy to welcome you to Paris, in the heart of Roissy, close to Roissy Charles-De-Gaulle airport. We will ensure you have an enjoyable stay with us. M Mayke DELEIGNIES, Hotel Manager Located a stone's throw from Charles de Gaulle airport and the TGV and RER B (CDG to central Paris) train stations, the Mercure Paris Roissy CDG hotel offers large comfortable rooms with free WIFI. Lovers of gourmet cuisine can savor our chef's delights. Come and relax in a peaceful Parisian setting, whether you're here for business or leisure. You can play pool, boules, pinball, Wii, arcade games and ping-pong, and use our fitness center during your stay. Close to the TGV and RER railway stations and the Roissy - Paris Charles de Gaulle airport, the Mercure hotel is just right for your seminars and enjoying Paris. Not far from the hotel discover the Chateaux of Chantilly and Ecouen, and the Stade de France
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Property amenities
Parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Center with Internet Access
Conference facilities
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Shuttle bus service
Taxi service
Banquet room
Meeting rooms
Baggage storage
Concierge
Gift shop
Non-smoking hotel
Shops
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Soundproof rooms
Air conditioning
Desk
Housekeeping
Room service
Refrigerator
Flatscreen TV
Bath / shower
Safe
Telephone
Clothes rack
Wake-up service / alarm clock
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Green
Languages Spoken
English, French, Spanish, German
267Reviews1Q+A14Room tips
Traveler rating
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Alin N wrote a review Dec 2023
Bucharest, Romania192 contributions96 helpful votes
Very nice and friendly staff. The hotel is very well placed if you want to get quick to CDG airport. The room is silent and spacious and the décor is nice. The beds are comfortable and but the rugs kind of old and dirty, they have good food. The parking is generous enough but a litlte expensive.
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Date of stay: December 2023
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Grégory CHAMPENOIS, General Manager at Mercure Paris Roissy Charles de Gaulle Hotel
Responded Dec 24, 2023
Dear Alinn. We want to thank you for your kindly comment. We hope to see you again in our establishment. Elham, in charge of quality control Mercure Paris Roissy CDG
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Lea Slak wrote a review Nov 2023
Ljubljana, Slovenia83 contributions80 helpful votes
This was a very big disappointment, especially for such a high price. The pillows are terrible so my neck hurt badly already after the first night (and still does 2 weeks later). Sound insulation is next to none. I could hear every plane flying above me (maybe they should add ear plugs to the room) and I also had bad luck because my room was next to cleaning lady's room, so from approx. 4 am she was nonchalantly slamming the door ALL THE TIME! My colleague who was in a room next to mine couldn't put the water down the toilet drain, so she used my toilet. She also couldn't properly close the window because the rubber on the window has partially fallen off, so she had a lot of unwanted bugs inside (those stinky ones, mosquitos and ladybugs). Oh and there was a bottle of empty Pommery just under my window. Breakfast - the room for breakfast is just poorly made and when there's more people, it's constantly overcrowded. We waited in lines for plates, which were always gone, one morning there was no water at 6:15 a.m., and when I mentioned this to staff, he said that I can tell it to someone else?? Nespresso machine wasn't working half the time, and pancakes were terrible. Bread and vienoisserie was really good though and I loved the choice of tea. Also, when I was watching staff "clean" tables and prepare them for new guests, I saw that they hold spoon head with their fingers, all the time. And they are super ineffective when cleaning. There is so many of them and it seemed as they don't really know what or how they were supposed to clean the diner. General cleanliness was mediocre at best.
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Date of stay: November 2023
Value
Location
Service
Trip type: Traveled on business
Room Tip: Go to breakfast just after 6 a.m. and bring earplugs.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Grégory CHAMPENOIS, General Manager at Mercure Paris Roissy Charles de Gaulle Hotel
Responded Nov 29, 2023
Dear guest, Thank you for your feedback, could you contact us directly at the email below : h1245-fo@accor.com, we want to speak with you about your stay, Regards, Coline, in charge of quality control
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Katie H wrote a review Nov 2023
Chattanooga, Tennessee18 contributions6 helpful votes
There are two Hotel Mercure's near the airport, and we first went to the wrong one. They did get us a taxi to the other one. Evidently it happens a lot. When we checked in at the correct one, where I had a reservation, I asked about the shuttle to the airport the next morning. They showed me the schedule, but never mentioned that I would need a reservation or that I needed to buy a ticket, which I could have bought right there at check-in. When we went down the next morning I asked again about where to catch the shuttle. They told me I had just missed one, but there was plenty of time to get the next one, so we sat in the lobby with our bags to wait. When the shuttle arrived the driver told me I needed a ticket. He had to wait for me to go back in the hotel and get tickets from the front desk. It is baffling to me, that no one mentioned anything about reservations or tickets even when I asked specifically about the shuttle at the front desk twice. Other than that, the hotel was nice, clean, breakfast was good, and everyone was pleasant and nice.
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Date of stay: November 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Grégory CHAMPENOIS, General Manager at Mercure Paris Roissy Charles de Gaulle Hotel
Responded Nov 29, 2023
Dear guest, Thank you for your feedback about your stay, We apologize for the inconvenience caused. We assure you that the necessary will be done, in the futur this informations will be more clear about the shuttle bus for our guests, We hope to see you again in our establishment, Regards, Coline, in charge of quality control
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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nancyjesca wrote a review Sep 2023
El Segundo, California406 contributions165 helpful votes
Perfectly acceptable for a transit night. Rooms are dated, things need refreshing, paint is peeling (outside). Breakfast was okay. 5euro to get bus to airport- on a reg schedule but not good for late arrival. Would only stay again on transit purpose CDG
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Date of stay: September 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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J0lly_J0hn wrote a review Sep 2023
Gloucester, United Kingdom118 contributions126 helpful votes
Lovely hotel, very clean and tidy with reasonable furniture. The lobby is light and airy. Breakfast was ok. A little remote to do much but was an ideal stop on our way back to the UK. Had no interaction with any staff as we were on a group tour. Would use this hotel again.
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Date of stay: August 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Grégory CHAMPENOIS, General Manager at Mercure Paris Roissy Charles de Gaulle Hotel
Responded Sep 15, 2023
Dear guest, Thank you so much for your feedback about the Mercure Paris Roissy CDG. We are glad to hear that you enjoyed your stay and hope to see you very soon. Have a great day. Coline, In charge of quality control
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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The accidental Tourist wrote a review Aug 2023
3 contributions1 helpful vote
I arrived around midnight, and Mr. Rodrigue was the reception clerk, he seemed to be busy which I understand because I also come from an hotel business... anyway once I arrived , there was no greeting Mr. Rodrigue kept typing and I had to interrupt him asking him if he could check me in, He was annoyed that I interrupted him , he gave me the key, with no wifi, breakfast information and I even wasn't told where the elevators are This is the worst hotel to stay after a long journey... definitely no coming back.
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Date of stay: July 2023
Value
Location
Service
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Grégory CHAMPENOIS, General Manager at Mercure Paris Roissy Charles de Gaulle Hotel
Responded Sep 4, 2023
Dear Customer, We are sorry for this bad experience, but this is not our establishment. You must have stayed at the Mercure Paris Airport and Convention. Regards, Coline, in charge of quality
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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christian Q wrote a review Aug 2023
Matignon, France67 contributions26 helpful votes
Nice and convenient , room ok, restaurant and bar rather good and very friendly staff.only the prices is high and the system of cash if prepaid not convenient.Deco very nice and fun , A liitle difficult to travel from the airport to the hotel if you have many luggages.
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Date of stay: July 2023
Value
Location
Service
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Davor Pasarić wrote a review Jul 2023
Rijeka, Croatia14 contributions18 helpful votes
The rooms are excellent, and the breakfast is particularly high-quality, varied and plentiful. The staff at the reception are extremely friendly and pleasantly calm. We were positively surprised by the mineral water machine that can be used for free in the corridor. It is ideal for filling up the bottles before going to Paris. There are also two iMac computers available for guests who want to get information, and those who want to play have an arcade console and a pool table. I personally liked that the room had a large bathtub and not just a walk-in shower. Ideal for relaxing after a day in Paris. Not far from the hotel are a couple of small restaurants and a pub, also convenient for dinner, because due to the limited bus schedule, you need to get back to the hotel on time.
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Date of stay: July 2023
Value
Location
Service
Trip type: Traveled on business
Room Tip: Pay attention to the bus schedule, because they don't run until late. If you have to take a taxi,...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Glenda N wrote a review Jul 2023
Gold Coast, Australia44 contributions8 helpful votes
We decided to stay overnight near the CDG Airport as our flight left early in the morning. We chose the Mecure because of the high standard of the one in Rouen but overall we were disappointed with this hotel. We found the staff helpful so that is a plus. The room was ok although airport noise could be heard clearly. However, the bathroom was not as shown in the photo on the website and needed modernising and a good spray for mould although otherwise was clean. As others have noted there may be 2 standards of room but as we were paying rack rate I would expect the updated version. We ate dinner in the restaurant and waited over 45 minutes for 2 burgers which evaporated our hoped for an earlish night. When we queried the delay the manager admitted one meal had been dropped so recooking was required. At least they redid the burger but a slight discount for the wait would have been nice. Finally our private transfer driver (€25 so not cheap) dropped us at the wrong end of the terminal for British Airways necessitating a long walk to the other end for my mobility impaired partner. Next time I will read recent reviews before booking as this hotel generally did not meet expectations of a Mecure.
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Date of stay: July 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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hihihi00 wrote a review Jul 2023
1 contribution
During my stay at this hotel, the people at the reception were very friendly and the bedroom was also clean and nicely cleaned. However, the hotel restaurant staff did not treat us well while I was there. Despite my Asian identity, I felt like I was being ignored, and they would always ignore me when I requested something and just leave. I came here to have fun and make memories with my family, but they gave us a really bad impression of Paris.
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Date of stay: July 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
$90 - $153 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mercure paris roissy charles de gaulle hotel roissy, mercure roissy
LOCATION
FranceIle-de-FranceVal-d'OiseRoissy-en-France
NUMBER OF ROOMS
202
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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MERCURE PARIS ROISSY CHARLES DE GAULLE HOTEL $90 ($̶1̶1̶3̶) - Prices & Reviews - Roissy-en-France

Frequently Asked Questions about Mercure Paris Roissy Charles de Gaulle Hotel
Which popular attractions are close to Mercure Paris Roissy Charles de Gaulle Hotel?
Nearby attractions include Full Flight Simulator Paris (0.1 miles), Parc du Cèdre (0.3 miles), and Train d'Atterissage du Concorde (0.3 miles).
What are some of the property amenities at Mercure Paris Roissy Charles de Gaulle Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Mercure Paris Roissy Charles de Gaulle Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Mercure Paris Roissy Charles de Gaulle Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Mercure Paris Roissy Charles de Gaulle Hotel?
Yes, parking is available to guests.
What are some restaurants close to Mercure Paris Roissy Charles de Gaulle Hotel?
Conveniently located restaurants include La Table de Michel Roth, Madame est servie, and Cinq J Pizza.
Are there opportunities to exercise at Mercure Paris Roissy Charles de Gaulle Hotel?
Yes, guests have access to a fitness center during their stay.
Does Mercure Paris Roissy Charles de Gaulle Hotel have airport transportation?
Yes, Mercure Paris Roissy Charles de Gaulle Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Mercure Paris Roissy Charles de Gaulle Hotel located near the city center?
Yes, it is 0.2 miles away from the center of Roissy-en-France.
Are any cleaning services offered at Mercure Paris Roissy Charles de Gaulle Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Mercure Paris Roissy Charles de Gaulle Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.