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Mercure Paris Charles de Gaulle Airport et Convention

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Traveler (252)
Room & Suite (89)
Dining (32)
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Overview
  • Excellent27%
  • Very good41%
  • Average19%
  • Poor8%
  • Terrible5%
Travelers talk about
“little things”(4 reviews)
“shuttle stop”(5 reviews)
“free shuttle”(16 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
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Reviews (916)
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378 results
Traveler rating
74
146
79
45
34
Traveler type
Time of year
LanguageEnglish
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74
146
79
45
34
Show reviews that mention
All reviewslittle thingsshuttle stopfree shuttleovernight stopshuttle servicedesk clerkchecking inlast nightconnecting flightan early flightstayed one nightairportcdgparistrainrunwaysigns
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1 - 5 of 378 reviews
A TripAdvisor Member
41
Reviewed 4 days ago via mobile

This hotel should really look into the History of Hospitality as it all started in France , yet in this hotel they are rude, unprofessional and lack any work etiquette. They treat people also not politely. Horrible reception staff tooMore

Thank A TripAdvisor Member
Response from Karine E, Directeur général at Mercure Paris Charles de Gaulle Airport et ConventionResponded 2 days ago

Dear Madame, Dear Monsieur, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris CDG Airport & Convention. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At...More

Reviewed 1 week ago

Wish I could provide this hotel an Excellent all around rating. Everything about this hotel is GREAT..... Location, value, comfort, restaurant, rooms, and convenience. Everything EXCEPT their Confirmed Shuttle Service: Not timely. Inexcusable as it was planned and confirmed the day before departure.More

Thank flygirl20182018
Response from Karine E, Directeur général at Mercure Paris Charles de Gaulle Airport et ConventionResponded 2 days ago

Dear flyfgirl 2018 Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris CDG Airport & Convention. I am sorry that your experience did not totally meet your expectations (shuttle) ; please allow me to express my sincerest...More

Reviewed 1 week ago via mobile

Table for 6 for a business meeting. Service was terrible and the food was average. Very disappointed. 2.5 hrs for two courses with a 70 minute gap between courses. Really unhappy. I wish I could mark it lower than one. Last straw....Asked for Parmesan on...More

Thank Paul B
Reviewed 1 week ago

This Hotel is the worse place i stay avoided at all cost. Staff dont care at all, i order a room service at 10 pm by 11 pm the food was not at my room so i call to ask about my order and they...More

Thank cc s
Reviewed 3 weeks ago

We had to wait 10 minutes to be checked in at 3:00pm in the afternoon and were put in a disabled room. We had to get the luggage trolley ourselves to take our luggage to the room on arrival and on leaving. The main course...More

1  Thank Homeduties
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About
Amenities
Top amenities
Restaurant
Room Service
Fitness Center with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Pool
Hotel Amenities
Room Service
Business Center with Internet Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Pool
Heated pool
Indoor pool
Details
Price range
$98 - $247 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Business Hotel in Roissy-en-France
#10 Luxury Hotel in Roissy-en-France
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$98 - $247 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Business Hotel in Roissy-en-France
#10 Luxury Hotel in Roissy-en-France
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (252)
Room & Suite (89)
Dining (32)
Pool & Beach (10)
Family and Play Areas (6)
Business Center & Event Rooms (5)
Questions & Answers
Ask a question
teppygh19937
August 19, 2017|
AnswerShow all 3 answers
Response from SharonB2 | Reviewed this property |
I don't recall - sorry
0
Votes
Theresa G
July 2, 2017|
Answer
Response from OzRichie | Reviewed this property |
from memory it is scheduled to run from 5am, but can be on demand if pre-requested at reception. the hotel accommodates a lot of flight crews so needs to help them to the airport at all hours.
0
Votes
MascaraBlack
June 25, 2017|
AnswerShow all 3 answers
Response from SharonB2 | Reviewed this property |
Nothing unless you buy water, food or wine located near check-in, or charge bar or restaurant fees to your room.
1
Vote
Room Tips
"Don't stay at this hotel"
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"Avoid this hotel."
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"If you're just looking for a bed, its fine. Otherwise avoid"
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"Stay somewhere else!"
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