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I stayed on the first of May, till now I got no reply from the hotel. I was charged twice from room service bill and the guy at front deck even told me that there is no way to charge more since the paper is...More
First impressions were good, but quickly went downhill. Waited 20 mins for luggage, which we had to fetch ourselves eventually, one porter only. Hospitality tray in room shocking, tea undrinkable and two small milk only. Otherwise room and bathroom clean and comfortable. Evening meal was...More
The hotel was fine. Getting to the RIGHT hotel was the challenge! There are 2 Mercures at Charles de Gaulle Airport. The instructions we were provided took us to the WRONG hotel. 20 euros later by cab we were at the right one. It was...More
I forgot a little box in the room, they told me they found the very next day: Fantastic! It was the 9th of April. I asked to send me and I would have paid the delivery. I requested 3 times by mail, no answer. I...More
I had a long layover in Paris CDG airport. I chose this hotel because it is flexible at early or late checking in and out for a fee. Being there, I was not disappointed. The hotel seems a favorite among airline crew members. Breakfast included...More
Response from Karine E, Directeur général at Mercure Paris Charles de Gaulle Airport et ConventionResponded 2 weeks ago
We thank you for taking the time to leave a note and comment about your stopover at the Mercure Paris CDG Airport & Convention Hotel.
We are delighted to know that your stopover went well and that you enjoyed staying with us.