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Mercure Paris Charles de Gaulle Airport et Convention

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Traveler (311)
Room & Suite (102)
Dining (32)

About

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En plein coeur de l’aéroport de Roissy CDG, le Mercure Paris Charles de Gaulle Airport et Convention, adopte un style résolument moderne dans une atmosphère particulièrement chaleureuse et intimiste. En echo a l'univers de la mode et de la haute couture parisienne, les 345 chambres, parfaitement insonorisées et non fumeur, ont été repensées pour développer l'ergonomie et l'élégance. Espaces de convivialité et de rencontre, le bar et le restaurant de l’hôtel, vous proposeront des cartes originales et inventives. Pour vous détendre, l’hôtel dispose d'une piscine couverte avec vue sur le jardin et donnant accès a son solarium extérieur. Pour maintenir la forme, notre salle de fitness est à votre disposition. Au sein de ses 15 salles de réunions, vous pouvez organiser réunions, séminaires, cocktails, showrooms ou garden parties. Depuis les terminaux 1,2,3 empruntez le CDGVal jusqu’à l’arrêt PARKING PR puis rendez-vous à l'hôtel en suivant les indications « Hôtel Mercure».
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Property amenities
Restaurant
Room Service
Fitness Center with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Pool
Banquet Room
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Shuttle Bus Service
Wheelchair access
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Room features
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Business
Classic
HOTEL CLASS
Hotel links
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Location

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Route de la Commune Roissypole Ouest, 95713 Roissy-en-France France
Name/address in local language
Getting there
Charles De Gaulle Airport0 mi
Orly Field21 mi
Goussainville11 min
Goussainville11 min
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1,029Reviews
359Photos
31Q+A
60Room tips
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Popular mentions
Most indifferent staff I’ve faced . No one picks up a phone if you try to call them. If you forget something in your room, forget about it forever (have to stay here on my business trip for work-company provided). I was trying to call to the reception for about 1 hour,but no one
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Stayed at this hotel for 3 nights and I enjoyed my stay. The staff is very friendly, the room was clean and had enough space for me. The shower 🚿 is a bit short though. Loved that the lobby has a fun area for kids with ping pong, pinball and a couple of consoles all for free
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Ive stayed at the property on many occasions for business over the years. Its located very close to CDG Airport, making it a quick 10 minute drive and about a 12 Euro Uber ride. The front desk team is welcoming, and tries to accommodate anything you need. They were able to
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Response from Bouf-Eric, Directeur général at Mercure Paris Charles de Gaulle Airport et Convention
Responded 2 weeks ago
Dear Madame, Dear Monsieur, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris CDG Airport & Convention. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours Barbara ANGELY Assistant manager
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I stayed again at Mercure Convention in November (wasn't allowed by Tripadvisor to post this review sooner as I had already posted one after my September's stay) and it was a less satisfying experience. A few things were different in comparison to my previous stays. I wasn't
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Response from Bouf-Eric, Responsable relations clients at Mercure Paris Charles de Gaulle Airport et Convention
Responded Jan 13, 2019
Dear Madame, Dear Monsieur, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris CDG Airport & Convention. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We will share your comments with our whole team We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Do not hesite to contact me to organize your next in our hotel. Sincerely yours, Barbara ANGELY H0577-AM@accor.com
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Having booked a suite and paid for early (from 09.00) check in I was very annoyed when on turning up at gone 12.00 to be told that the suite would not be ready for at least another hour. The manager was summoned and after further delay was able to check me in but with no real
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Response from Karine E, Directeur général at Mercure Paris Charles de Gaulle Airport et Convention
Responded Jan 6, 2019
Dear Peter S Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris CDG Airport & Convention. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We had a technical problem in the kitchen during the day . We were able to propose our room service menu not before 04:00 pm. We apologize about this. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards General manager
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Photo provided by managementMercure Paris Charles de Gaulle Airport et Convention
Chambre Deluxe
ils sont loint des 9 / 10 en vue de mon expérience car je donne 4
a recoir car tres m'ensongere en vue de mon expérience
j'aime pas, cela represente pas une SDB d'un 4*
pour un 4* juste une seul vasque pas térrible et froide comme ambiance
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12345621
Sorry for the delay in response. Haven't signed on to Trip Advisor in a while! In any event as you are walking past a major police/security building & parking lot for a chunk of the way, I'd say it wouldn't be a problem. I would be willing to do it and I tend to be something of a 'nervous' traveler.
1 vote
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I don't recall - sorry
0 votes
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from memory it is scheduled to run from 5am, but can be on demand if pre-requested at reception. the hotel accommodates a lot of flight crews so needs to help them to the airport at all hours.
0 votes
Nothing unless you buy water, food or wine located near check-in, or charge bar or restaurant fees to your room.
1 vote
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Hi, as far as I know, they serve breakfast from 0530 onwards.
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"stay somewhere else"
"Go elsewhere."
"In some rooms you can see the airport and planes landing, rooms are quiet"
"Don't stay at this hotel"
"Avoid this hotel."
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12345612
PRICE RANGE
$101 - $312 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
pullman paris charles de gaulle airport hotel roissypullman hotel roissyaccor hotel roissy
FORMERLY KNOWN AS
Pullman Paris Charles De Gaulle Airport
LOCATION
FranceIle-de-FranceVal-d'OiseRoissy-en-France
NUMBER OF ROOMS
345
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