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Hotel & Residence Mercure Paris La Defense Grande Arche

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Hotel & Residence Mercure Paris La Defense Grande Arche
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465 Reviews from our TripAdvisor Community

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Showing 173: English reviews
Level Contributor
5 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

Reasonable price for an apartment with 2 rooms with queensize bed, located next to Nanterre train station, infront of a Turkey restaurant selling delicious kebabs. Will definitely stay here if i ever come to Paris again.

Helpful?
Thank khyrunisa
Mercure t, Directeur général at Hotel & Residence Mercure Paris La Defense Grande Arche, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and also the Turkey restaurant. We hope to see you again very soon and hope you will also try next time our restaurant Les Soleils du Monde (open from monday to friday). Sincerely, C de Giafferi General Manager Mercure Paris La... More 

Warsaw, Poland
Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 5 weeks ago

We have booked the hotel through outside provider. The hotel itself is far from the city so be prepared. It is good for a business trip as it is located in "Parisian Manhattan" which is just a business neighbourhood. The name is just that as Grande Arche is nowhere near and actually quite a long walk from it. If you... More 

Helpful?
Thank mbmd1920
Mercure t, Directeur général at Hotel & Residence Mercure Paris La Defense Grande Arche, responded to this review

Dear Guest We thank you for taking the time to leave a few comments regarding your stay at the Hotel Mercure Paris la Defense Grande Arche Sorry that the service was not up to your expectations, and please accept our sincerest apologies. In the meantime, please believe in expressing our best wishes. Best regards General Manager More 

Sydney, Australia
Level Contributor
41 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed July 16, 2016

Being on a tour the location is good....! I wouldn't stay here if I was visiting Paris. It's seems to be a long way to every thing. Although ist basic it has the necessities. Lacks atmosphere needs a referb.

Helpful?
Thank Lee W
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed June 27, 2016 via mobile

The most disappoint part is they dont even have airport shuttle service. Access to metro rail was good as it runs below de hotel. Food spread was very disappointing. Its in de business area so nothing to roam around. Service was also below par.

Helpful?
4 Thank Anand S
Mercure t, Directeur général at Hotel & Residence Mercure Paris La Defense Grande Arche, responded to this review

Dear Anand S, We thank you for taking the time to leave a few comments regarding your stay at the Hotel Mercure Residence Defense Park. We find that it does not fully give you satisfaction, we apologize. We have taken note of your comments. Quality is our center of interest on a daily base and we are already working on... More 

Cairo, Egypt
Level Contributor
32 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
4 of 5 stars Reviewed June 24, 2016 via mobile

My family and i stayed 15 days on the hotel, in general was a quiet hotel apartments. The room is equipped with a dishwasher, microwave and kitchenware. Next to the hotel plenty of restaurants and market in the same building. Everything was prepared at check in. I thank all the hotel staff especially the front disk. I recommend this hotel... More 

Helpful?
3 Thank Elshenawymh
Weybridge, England, United Kingdom
Level Contributor
68 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed June 23, 2016

On positive side: staff are friendly; hotel is next to RER station; there are shops & restaurants nearby; On negative side: expensive; hotel is tired and slightly shabby; my room was in adjacent block 150 metres away from main building; zero feel good factor; accosted by several beggars in evening - I don't think women would feel safe alone here... More 

Helpful?
Thank Andreas D
Mercure t, Directeur général at Hotel & Residence Mercure Paris La Defense Grande Arche, responded to this review

Dear Andreas D, We are sincerely sorry to learn the annoyances that were yours during your stay and we present our most sincere apologies. Rest assured that corrective measures will be rapidly implemented in order to better meet your expectations. We hope to welcome you again at the Mercure Paris La Défense Grande Arche. Sincerely C de Giafferi General manager More 

Surat, India
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 12, 2016 via mobile

We stayed in this hotel for 3 nights. Its in outskirts of Paris but a subway station is just adjacent to it so u get good connectivity to city centre. You get a nice Street view from the rooms. There is a street market everyday just outside the hotel selling a lot of stuff like clothing, bags, fruits, souvenirs etc.... More 

Helpful?
Thank Harshit B
Ghent, Belgium
Level Contributor
173 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
3 of 5 stars Reviewed May 31, 2016

Stayed in the 2nd building, the main building in fact (at least the ground floor) looks a lot better. 2nd buidling needs a make-over, not bad, but just not 4 star quality. But price was not excessive either. Breakfast, reception (all main builiding) is good, efficient.

Helpful?
Thank belgianvisit0r
Toronto, Canada
Level Contributor
31 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed May 27, 2016

Stayed here on a tour. Paris was hot and the AC was not working very well, it kicked in eventually on the 2nd day. You had to leave the windows open and get all the noise from the street all night. Plus there's a bus stop close by so you get to listen to that too. Not the greatest area,... More 

Helpful?
Thank Kate M
Mercure t, Directeur général at Hotel & Residence Mercure Paris La Defense Grande Arche, responded to this review

Dear Kate M, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to... More 

in NJ
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed May 21, 2016 via mobile

Having stayed at a first class Mercure in the La Defense area of Paris in the past our expectations were sadly not met when we stayed at this hotel. The first room we were given in the alternate building was touted as one of the larger "suites" and did in fact have a second area beyond the sleeping area....unfortunately it... More 

Helpful?
Thank PARIS052010
Mercure t, Directeur général at Hotel & Residence Mercure Paris La Defense Grande Arche, responded to this review

Dear Guest Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris La Défense Grande Arche. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The Mercure Paris La Defense Grande Arche hotel is located in the heart of the La Defense business district (3min by RER A). We are at 50m from Nanterre Prefecture RER A. We are at 10min from Champs Elysees and 15min from Opera and city center. Our hotel complex is perfect for every stay with standard and privilege rooms, studio and appartement for short or long stay. The Mercure Paris La Defense Grande Arche hotel has a bar, a restaurant with terrace and a fitness center. Our 11 modular meeting rooms are the perfect working environment for your meeting in La Defense. Free WIFI. Private paying car park. ... more   less 

Additional Information about Hotel & Residence Mercure Paris La Defense Grande Arche

Address: Entree 20 17 Esplanade Charles de Gaulle | Rue des Trois Fontanot, 92000 Nanterre, La Defense, France
Location: France > Ile-de-France > Hauts-de-Seine > La Defense > Nanterre
Price Range: $86 - $174 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel & Residence Mercure Paris La Defense Grande Arche 4*
Number of rooms: 160
Reservation Options:
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Also Known As:
Mercure Paris La Defense Parc Hotel Nanterre
Mercure Hotel Nanterre
Accor Hotel Nanterre
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