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Mercure Massy Gare TGV

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Mercure Massy Gare TGV
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204 Reviews from our TripAdvisor Community

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Showing 91: English reviews
London, United Kingdom
Reviewed 1 week ago

An average business hotel, "Mercure style" (that means good!) but definitely overpriced given location and facilities. The rooms are clean and the staff is fine, but the price should definitely go down to reflect the overall service provided.

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Helpful?
Thank GermanoF
Marc P, General Manager at Mercure Massy Gare TGV, responded to this review

Dear Guest, Thank you very much for your comment. It is very nice to have positiv feed back about the staff. I will share your comment with all the Mercure Massy Team. I stay at your entire disposal for any furhter information you might need. Best regards Marc Pelletier

Reviewed 2 weeks ago via mobile

Hotel is clean. Rooms are clean, but small. All is quite overpriced. 260€ for the room is quite a lot for a night. Breakfast not included. It hotel is not far from trainstation. Aprox 5 minutes walk. So location is good. Bar and restaurant dont look cosy

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Helpful?
Thank Rein G
Prabumulih, Indonesia
Reviewed 3 weeks ago

i stay at mercure messy grave tgv, in 3 Oktober 2016 until 5 Oktober 2016, and i stay with my wife. when im check out i lost my wedding ring and, and they are send my wedding ring to indonesia with safely, thanks a lot to mercure messy grave tgv

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Helpful?
Thank marioadityaharisp
Marc P, General Manager at Mercure Massy Gare TGV, responded to this review

Dear Guest, Thank you Very much for your comment! It was a pleasure to welcome you in our hotel! i I am glad you receive your ring in Indonesia! I hope to welcome you again. Best regards Marc Pelletier Directeur

S Wales
Reviewed 4 weeks ago

Booked by the company against my better judgement, although there are limited Hotels in the area. Check in staff were good this time around. Room small with no real working area. Evening staff in bar / restaurant were nowhere to be seen (haven't improved from last visit), food was so bad I sent it back. Woken by housekeeping trying to...

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Helpful?
Thank Welshtorchy
Marc P, General Manager at Mercure Massy Gare TGV, responded to this review

Dear Guest, We are very sorry about your experience in Mercure Massy. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Do not esitate to contact me to share your...

Leeds
Reviewed October 25, 2016

just a couple of minutes walk away so easy to find at the end of the day. (turn left out the RER station, pas the TGV office and it's about 300m on your right! ;0) Breakfast good as usual and friendly and prompt check out with and initial and final bill being emailed to me early morning on my check...

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Helpful?
Thank misterchaps
Marc P, General Manager at Mercure Massy Gare TGV, responded to this review

Dear Guest, Thank you very much for your comments! I hope to welcome you again in Mercure Massy Best regards Marc

Bengaluru, India
Reviewed October 21, 2016 via mobile

Amazing place and friendly staff , nice rooms. Food is great and hotel is near to most of the places. Don't miss the Paris light show at midnight 12. Transport will be arranged by the staff if informed prior . Would love to come here again

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Helpful?
Thank sureshmaley
Marc P, General Manager at Mercure Massy Gare TGV, responded to this review

Dear Guest, Thank you Very much for your comment. Our Staff is always available to organize your city trip! I hope to welcome you very soon. Best regards Marc Pelletier General manager

Reviewed October 2, 2016 via mobile

I was traveling on business and needed a place near Orsay and the Subway line so I could get into Paris proper (and the airport). This place was a perfect match. The hotel is standard. The room was comfortable and clean. My room was at the end of the hallway so things were very quiet. On site is a nice...

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Helpful?
Thank Steve H
Marc P, General Manager at Mercure Massy Gare TGV, responded to this review

Dear Guest, Thank you very much for your comment! Comments as yours are very important for us! I will share it with all the Mercure Massy team! thank you again Marc

Hendaye, France
Reviewed September 9, 2016

I choose this hotel because I travelled by train and it was close to the TGV station, and actually it is just a five minute walk from the hotel lobby. There is not just the TGV (with a direct service to CDG airport) but also the local RER train in case you fancy going downtown Paris. The hotel staff was...

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Helpful?
Thank Helmut F
Marc P, General Manager at Mercure Massy Gare TGV, responded to this review

Dear Guest, Thank you very much for your detailed repport! Comments are yours are very important for others travellers! Thank you for your sharing. I hope to welcome you again in Massy TGV Best regards Marc Pelletier Directeur Général

Greater London, United Kingdom
Reviewed August 29, 2016 via mobile

Hotel staff were very friendly and helpful, the rooms very clean but basic, no toiletries to speak of or slippers or robes. All very functional without any luxuries, but the location was useful for business and slightly better then the Mercure in Les Ulis.

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Helpful?
Thank SheilaMCHZ
Marc P, General Manager at Mercure Massy Gare TGV, responded to this review

Dear Guest, We would like to thank you for your comment. All the Staff of Mercure Massy were very pleased to read it! We are sorry that you find the standard room basics, did you know that we have another roon type, the executive one! in the executiv you will find nespresso machine, bath robe, sleepers and more ... Do...

Boston, Massachusetts
Reviewed August 22, 2016

After 4 days of hotel hopping we finally got lucky and found ourselves in this perfectly situated hotel only a 1 minute walk to work. The hotel food was outstanding. The value was more than one would expect in France. The decor was very nice and the staff was incredibly nice! We spent 4 nights here and enjoyed each day...

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Helpful?
1Thank Mike A
Marc P, General Manager at Mercure Massy Gare TGV, responded to this review

Dear Guest, We would like to thank you for your good review! it is very nice for the team to have feed back as yours. see you soon in Mercure! best regards The management

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Banquet Room
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Just 2 min walk from RER (subway) and TGV railway stations and 15 km from Paris. The hotel features 116 soundproofed and air-conditioned rooms as well as 5 bright meeting rooms from 25 to 200 square meters. Bar and restaurant. Rooms for disabled people. ... more   less 

Additional Information about Mercure Massy Gare TGV

Address: 21 avenue Carnot, 91886 Massy, France
Location: France > Ile-de-France > Essonne > Massy
Price Range: $95 - $174 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Massy Gare TGV 4*
Number of rooms: 116
Reservation Options:
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Also Known As:
Mercure Massy Gare Tgv Hotel Massy
Accor Massy Gare Tgv
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Questions & Answers

Questions? Get answers from Mercure Massy Gare TGV staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“A little more for a room upgrade is well worth it!”
 of 5 bubbles MikeA710, Aug 22, 2016 | Read review
“Lower floors on Hot days.”
 of 5 bubbles ketel_always, Jul 16, 2015 | Read review
“If you've Accor loyalty card, then ask for second floor room.”
 of 5 bubbles Proid, Feb 25, 2015 | Read review
“If you have no trouble with the distance from downtown city I think rest of the things are good”
 of 5 bubbles nitinoza51, May 29, 2014 | Read review
“I haven't found one yet that I could recommend in my 3 stays.”
 of 5 bubbles V3272IUmarkb, Sep 15, 2013 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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