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Mercure Massy Gare TGV

21 avenue Carnot, 91886 Massy, France
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181 Reviews from our TripAdvisor Community

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Showing 81: English reviews
Level Contributor
47 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed June 15, 2016 via mobile

I stay here every time I am in Massy. I think the price /quality is out of balance. High priced rooms, that even don't have a desk. Breakfast is good, though also expensive. Not very cosy. The bar is not inviting. Small free minibar Good douche products.

Helpful?
Thank Rein G
Alberto C, Guest Relations Manager at Mercure Massy Gare TGV, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Massy Gare Tgv. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important... More 

Level Contributor
69 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed April 8, 2016

Comfortable hotel well maintained. Located close to the TGV Massy but not much around it. Its a good place to stay if you have business in that area but I still think it's better to get closer to Paris center.

Helpful?
Thank cramduaner
Alberto C, General Manager at Mercure Massy Gare TGV, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, More 

Denver, Colorado
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed March 8, 2016 via mobile

Great hotel and friendly staff. Feel free to leverage the staff for details on how to get around. About a 1/4 mile from the train station you can take the RERA to the main sites of Paris and the RERC to Versailles. Buy the day pass for 11.50 Euros and make a day of it

Helpful?
Thank Mike S
Alberto C, General Manager at Mercure Massy Gare TGV, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, More 

Level Contributor
48 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed January 2, 2016 via mobile

I went to this hotel since my company booked it for me in here. I've stay here sometimes for a full month before. It was quite a nice hotel with a friendly staff. I really enjoyed my stay in here, the room was not too spacious but the service is nice. Closed to the train stations, so it was convenient... More 

Helpful?
Thank sahala s
Alberto C, Directeur général at Mercure Massy Gare TGV, responded to this review

Dear Guest , e very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Massy Gare Tgv. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the... More 

Nizwa
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed December 15, 2015 via mobile

Great hotel for an overnight stop. We were on our way to Paris . After reading online reviews I decided to try this hotel. I was not disappointed. Friendly staff, room very clean and shower and it worth all your money spend. You will be happy if you like quite rooms.

Helpful?
Thank z1118k
Alberto C, Directeur général at Mercure Massy Gare TGV, responded to this review

Dear Guest , We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Massy Gare Tgv. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the... More 

Kingston, Jamaica
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 10, 2015

My wife and I stayed here overnight after missing our bus out of Paris. The Front Desk staff were very welcoming and thorough during check-in and made us feel quite comfortable. The room and its amenities (coffee, tea, wifi, ensuite bathroom with tub and shower) were standard for the price. Decor was inviting and bedding very comfortable. One drawback was... More 

Helpful?
Thank lightleetravelling
Alberto C, Directeur général at Mercure Massy Gare TGV, responded to this review

Dear Guest , We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Massy Gare Tgv. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the... More 

Napa, California
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed October 12, 2015

I spent 11 nights in this hotel while traveling on business. As with all hotels, there are pros and cons. The pros: It is very near the TGV and RER station, the front desk staff is very good, there is ample parking, the rooms are clean, the beds are very good, and the internet is fast and reliable. The cons:... More 

Helpful?
Thank James C
Alberto C, General Manager at Mercure Massy Gare TGV, responded to this review

Dear Guest Thank you for your feedback, it’s really important for us to know your opinion about your last stay at Mercure Paris Massy Gare TGV. ,As you find other restaurants in the area are available Japanese, Chinese, and also the Italian one but our restaurant is the French restaurant in the area of massy , that will offer you... More 

Sao Jose Dos Campos, SP
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed August 2, 2015

The hotel is very good, with a nice and clean room. The breakfast is good and the restaurant is ok (some options are good, others are not so good). The staff is very polite and helpful and the wifi works fine. Finally, the hotel is just two blocks from the TGV and RER station and both connects straight to Charles... More 

Helpful?
Thank RenatoRuas
Alberto C, Directeur général at Mercure Massy Gare TGV, responded to this review

Dear Guest, I would like to thank you most sincerely for sharing your thoughts of Mercure Paris Massy Gare TGV with others guests’ on the tripadvisor. It is always a great pleasure to receive such compliments, as it truly serves as a motivational factor in striving to achieve excellence. I do hope that we will have the opportunity once again... More 

mandevillle
Level Contributor
99 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
3 of 5 stars Reviewed July 16, 2015

The best thing about the hotel is the staff. They are all extremely nice, courteous and helpful. The room was equivalent to an older Hampton Inn from the US albeit a bit smaller. The bathroom looked newly remodeled and had a shower glass that covered most of the tub. That means the shower didn't soak the whole bathroom as sometimes... More 

Helpful?
Thank ketel_always
Alberto C, Directeur général at Mercure Massy Gare TGV, responded to this review

Dear Guest , We would like to thank you most sincerely for sharing your thoughts of Mercure Paris Massy Gare TGV ,with others guests’ on the tripadvisor. Your feedback will be influential in improving your experience on your next stay. We are glad to hear you fully enjoyed the experience at MERCURE Paris Massy Gare TGV . It is always... More 

UK
Level Contributor
360 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 180 helpful votes
3 of 5 stars Reviewed July 6, 2015

3 nights on a business trip - this hotel seems the best of an average selection of places to stay. It is expensive for the service offered - but they have a captiv audience because there is not much competition. The room rate shown in reception was in excess of Euro 200 for a room. WIFI was free. It's central... More 

Helpful?
Thank ACL3112
Alberto C, Directeur général at Mercure Massy Gare TGV, responded to this review

Dear Valued Guest, First of all thank you for your nice comment, the Mecure Paris Massy Gare TGV team as well as the hotel management will be looking forward to your next visit. We were very pleased that hard work leaves good memory in our guests’ experience. I do hope that we will have the opportunity once again to serve... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Banquet Room
  • Room Service
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Just 2 min walk from RER (subway) and TGV railway stations and 15 km from Paris. The hotel features 116 soundproofed and air-conditioned rooms as well as 5 bright meeting rooms from 25 to 200 square meters. Bar and restaurant. Rooms for disabled people. ... more   less 

Additional Information about Mercure Massy Gare TGV

Address: 21 avenue Carnot, 91886 Massy, France
Location: France > Ile-de-France > Essonne > Massy
Price Range: $98 - $157 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Massy Gare TGV 4*
Number of rooms: 116
Reservation Options:
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Also Known As:
Mercure Massy Gare Tgv Hotel Massy
Accor Massy Gare Tgv
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