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Mercure Paris le Bourget

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Mercure Paris le Bourget
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223 Reviews from our TripAdvisor Community

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Showing 57: English reviews
Hong Kong, China
Reviewed 1 week ago

Do not expect anything out of this Hotel and you are good to go. First of all Compare the Asian Hotels and European ones, right from toiletry sets you cannot beat a Asian Hotel in providing customer service. This one they don't even replace he water Bottle everyday and we have to ask Jessica (the only good front desk staff)...

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Helpful?
Thank Ramhkg
Washington DC, District of Columbia
Reviewed December 20, 2016

Hotel is located in an industrial complex close to Le Bourget Airport, but very isolated from everything. Rooms were gloomy, basic and desperately in need of an update. Bathroom and toilets are separate rooms. The hotel has an outdoor unheated swimming pool which seemed somewhat neglected. The hotel gate is always closed. In order to enter/exit, you need to press...

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Helpful?
Thank Shrewdlog
Laetitia N, Directeur général at Mercure Paris le Bourget, responded to this review

Thanks for your comment. Indeed, our hotel is located in a business area. Once inside the hotel, you benefit from a beautiful space raised with all which you need: bar, restaurant, swimming pool,... As regards the closed gate, we insure the filtering of the customers afin to make sure your safety during your stay. Hope to see you soon. Laetitia...

Mumbai (Bombay), India
Reviewed October 8, 2016

This hotel is a part of the Accor chain of hotels. It is located very close – just one kilometre from Le Bourget Airport, which is about 5 minutes’ drive in average traffic. Its location is a little isolated from shopping centers or other restaurants. The reception area is large enough, bright and well-lit. It has a waiting area with...

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Helpful?
Thank prjayachandran
Linda D, Guest Relations Manager at Mercure Paris le Bourget, responded to this review

Dear Sir, We very much appreciate your comments regarding your stay at the Hotel Mercure Paris Le Bourget. It is always a pleasure to receive your feedback with details . I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve...

Haarlem, The Netherlands
Reviewed September 15, 2016 via mobile

Located in a dreary industrial estate, this hotel is conveniently close to the Le Bourget expo grounds. Lobby is modernized, rest of the hotel is a bit gloomy, rooms are outdated without airco. Staff I encountered was friendly and helpful. Would not recommend if visiting for any other reason than business in the immediate area.

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Helpful?
Thank 794michiel
Linda D, Guest Relations Manager at Mercure Paris le Bourget, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Hotel Mercure Paris Le Bourget . It is always a pleasure to receive positive feedback and I will share your comments with our team. Our hotel is closed to Le Bourget exhibitions and we propose services during this period : free shuttle and car park, restaurant open...

Doha
Reviewed September 14, 2016 via mobile

The hotel itself is standard, the services and the staff are are very disapointing. I have requested an Iron for the clothes and the reception lady told me to go pick it up myself, what wouldn't be a problem if when I went to take it they would have had one. I asked if they could give me a solution...

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Helpful?
Thank 51Rocio
Linda D, Guest Relations Manager at Mercure Paris le Bourget, responded to this review

Dear Sir, Thank you for taking the time to tell us about your experience at the hotel Mercure Paris Le Bourget. I'm sorry for this disturb and please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and...

Tilburg, The Netherlands
Reviewed September 5, 2016 via mobile

Starting off not one single person in the hotel can speak English. The service is really poor in general and the food is of low quality, in addition to this the price is over 130 euro's per night. It is located in a industry park and is impossible to reach by public transport and if you take a taxi to...

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Helpful?
Thank Tobias S
Linda D, Guest Relations Manager at Mercure Paris le Bourget, responded to this review

Dear Mr TOBIAS Thank you for taking the time to tell us about your experience at the hotel Mercure Paris Le Bourget. I am sorry that your experience did not meet your expectations : please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence....

Teteghem, France
Reviewed July 25, 2016

i stay monthly in several hotels of group accor, meaning mercure, novotel and sofitel all over europe but the experience which i had on 24/7/2016 really is worth a mention of the worst hotel service in the world, so bad that i even decided not to sleep there altough i payed but the leave the hotel and go to an...

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Thank skayda
London, United Kingdom
Reviewed July 4, 2016

Review collected in partnership with Accorhotels.com
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Thank CMT1962
Linda D, Guest Relations Manager at Mercure Paris le Bourget, responded to this review

London, United Kingdom
Reviewed July 2, 2016

We were a group of few people , Rooms have no Aircon , swimming pool not maintained Rude!!! Bar staff , Day receptionist doesn't know half of the stuff, cannot find manager , rude ONE!!!!!!!!!!!!!!! breakfast waiter .. Try and avoid !!!

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Helpful?
Thank doretip
Linda D, Guest Relations Manager at Mercure Paris le Bourget, responded to this review

Dear Dortip, Thank you for taking the time to tell us about your experience at the hotel Mercure Paris Le Bourget. We made our best to resolve as soon as possible the problem with our air conditionning during your stay with your group. We called the company but the technician arrived after your departure, now it's working . I 'm...

Bangkok, Thailand
Reviewed April 13, 2016 via mobile

We travel with group of 36 people ans we do understand that we should have breakfast at different room from testaurant . Have you ever seen that thete is no sny waiter or waitress in that room. And we are 2nd group so there is not enough food like sausage for us . Better hotel inform us for our budget...

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Helpful?
Thank Supavich T
Linda D, Guest Relations Manager at Mercure Paris le Bourget, responded to this review

Dear Sir, Thank you for taking the time to tell us about your experience , I'am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is...

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Multilingual Staff
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
Located close to the Bourget and Villepinte Parcs des Expositions, the Musée de l'air et de l'espace, Parc Astérix and the Stade de France, the Mercure Paris Le Bourget hotel has stylish rooms. Easy to access from the highway networks (A1, A3 and A104) and 15 min from the Roissy Charles de Gaulle Airport. After a day of work in one of our meeting rooms, relax in the restaurant, on the pool-side terrace or by savoring a glass of wine at the hotel bar. ... more   less 

Additional Information about Mercure Paris le Bourget

Address: 2 rue Jean Perrin, 93150 Le Blanc-Mesnil, France
Location: France > Ile-de-France > Seine-Saint-Denis > Le Blanc-Mesnil
Price Range: $59 - $151 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Paris le Bourget 4*
Number of rooms: 145
Reservation Options:
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Also Known As:
Novotel Le Bourget Hotel Le Blanc-Mesnil
Le Blanc-Mesnil Novotel
Novotel Le Blanc-Mesnil
Mercure Paris Le Bourget Le Blanc-Mesnil, Europe
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Questions & Answers

Here's what travelers have asked, with answers from Mercure Paris le Bourget staff and other travelers.
2 questions
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Questions? Get answers from Mercure Paris le Bourget staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The elevators are so small, you are a 3xl or 4xl please avoid staying here.”
 of 5 bubbles Ramhkg, 1 week ago | Read review
“Good for a short stay”
 of 5 bubbles prjayachandran, Oct 8, 2016 | Read review
“if you really want to stay in this hotel take minimum a privelege room, hotel need urgent renovationn”
 of 5 bubbles skayda, Jul 25, 2016 | Read review
“It is a good business hotel”
 of 5 bubbles Elizachia, Aug 30, 2015 | Read review
“This is a good hotel, I had a poor breakfast experience as a result of a coach party”
 of 5 bubbles 330pierres, May 15, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question