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Mercure Paris le Bourget

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Mercure Paris le Bourget
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199 Reviews from our TripAdvisor Community

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Showing 51: English reviews
Teteghem, France
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

i stay monthly in several hotels of group accor, meaning mercure, novotel and sofitel all over europe but the experience which i had on 24/7/2016 really is worth a mention of the worst hotel service in the world, so bad that i even decided not to sleep there altough i payed but the leave the hotel and go to an... More 

Helpful?
Thank skayda
London, United Kingdom
1 review
1 of 5 stars Reviewed July 2, 2016

We were a group of few people , Rooms have no Aircon , swimming pool not maintained Rude!!! Bar staff , Day receptionist doesn't know half of the stuff, cannot find manager , rude ONE!!!!!!!!!!!!!!! breakfast waiter .. Try and avoid !!!

Helpful?
Thank doretip
Linda D, Guest Relations Manager at Mercure Paris le Bourget, responded to this review

Dear Dortip, Thank you for taking the time to tell us about your experience at the hotel Mercure Paris Le Bourget. We made our best to resolve as soon as possible the problem with our air conditionning during your stay with your group. We called the company but the technician arrived after your departure, now it's working . I 'm... More 

Travelers are raving about these Le Blanc-Mesnil hotels

Bangkok, Thailand
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed April 13, 2016 via mobile

We travel with group of 36 people ans we do understand that we should have breakfast at different room from testaurant . Have you ever seen that thete is no sny waiter or waitress in that room. And we are 2nd group so there is not enough food like sausage for us . Better hotel inform us for our budget... More 

Helpful?
Thank Supavich T
Linda D, Guest Relations Manager at Mercure Paris le Bourget, responded to this review

Dear Sir, Thank you for taking the time to tell us about your experience , I'am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is... More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed March 7, 2016 via mobile

One good thing was that the rooms were good. But the area is not that great. The staff was unfriendly. Found a cockroach not only in the room but also in the room where the breakfast was served. No response from the Staff when complained. And also the room was not cleaned at any time during our 2 day stay.... More 

Helpful?
Thank Bhlk B
Linda D, Guest Relations Manager at Mercure Paris le Bourget, responded to this review

Dear Sir, Thank you for taking the time to tell us about your experience at the hotel Mercure Paris le Bourget. I hope that you will give us the opportunity to better serve you in the near future because as you envoy our room, we would have like to propose you to discover our 'Privileged room' with many subtle touches... More 

Burlington, Vermont
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed December 15, 2015

The hotel was horrible--a complete and total piece of merde. The rooms were plain, with no safe, no closet. No built in heat (only an external space heater!). The hotel did not clean the room 4 of the 12 days dusting my stay. There were no non-French channels on the television. You can do MUCH better for your money--don't stay... More 

Helpful?
Thank ramzyk
Singapore, Singapore
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed November 14, 2015 via mobile

I quite like the cleanliness and comfort the hotel provides. However, my whole tour group did not have a wonderful encounter with the hotel staff. We feel very unwelcomed. We had a room allocated for our breakfast by the staff. The staff insisted that one or two of the tables in the room must not be occupied, even if family... More 

Helpful?
Thank QiaoLi88
Linda D, Guest Relations Manager at Mercure Paris le Bourget, responded to this review

Dear Sir QIAO Li, Thank you for taking the time to tell us about your experience at the hotel Mercure Paris le Bourget . I am sorry that your experience did not meet your expectations : please allow me to express my sincerest apologies. Please rest assured that Our Manager are taking the appropriate measures to address the problem and... More 

Ipoh, Malaysia
Level Contributor
21 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed August 30, 2015

It is affordable and comfortable hotel out the city area with fresh air and nice environment. They also provide free wifi. The hotel breakfast normal and room is small and compact. The lobby is modern and new.

Helpful?
Thank Elizachia
Linda D, Guest Relations Manager at Mercure Paris le Bourget, responded to this review

Dear Sir, We very much appreciate your comments regarding your stay at the hotel Mercure Paris Le Bourget. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More 

Dubai, United Arab Emirates
Level Contributor
70 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
1 of 5 stars Reviewed August 3, 2015

Very bad experience . All staffs are unfriendly, no smiling faces in the reception . We stayed three nights from July 27th 2015. Room was in the 5th floor. Morning time (peak hours) no water in the toilets. Our rooms was not cleaned in 2nd day. If you complained about any matter....always the answer would be " I don't Know'... More 

Helpful?
2 Thank NAIR_ktym
Pierre E, Guest Relations Manager at Mercure Paris le Bourget, responded to this review

Dear Sarath Nair K, Thank you for taking the time to tell us about your experience at the hotel Mercure Paris le Bourget. I'am sorry that your experience did not meet your expectations : please allow me to express my sincerest apologies ! Please rest assured that we are taking the appropriate measures to prevent future occurrence. Sincerely, Linda More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Pool
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
Located close to the Bourget and Villepinte Parcs des Expositions, the Musée de l'air et de l'espace, Parc Astérix and the Stade de France, the Mercure Paris Le Bourget hotel has stylish rooms. Easy to access from the highway networks (A1, A3 and A104) and 15 min from the Roissy Charles de Gaulle Airport. After a day of work in one of our meeting rooms, relax in the restaurant, on the pool-side terrace or by savoring a glass of wine at the hotel bar. ... more   less 

Additional Information about Mercure Paris le Bourget

Address: 2 rue Jean Perrin, 93150 Le Blanc-Mesnil, France
Location: France > Ile-de-France > Seine-Saint-Denis > Le Blanc-Mesnil
Price Range: $75 - $176 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Paris le Bourget 4*
Number of rooms: 145
Reservation Options:
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Also Known As:
Novotel Le Bourget Hotel Le Blanc-Mesnil
Le Blanc-Mesnil Novotel
Novotel Le Blanc-Mesnil
Mercure Paris Le Bourget Le Blanc-Mesnil, Europe
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