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Novotel Suites Paris Issy les Moulineaux

Traveler (239)
Room & Suite (97)
Dining (13)

About

#3 of 13 hotels in Issy-les-Moulineaux
Location
Cleanliness
Service
Value
GreenLeaders Silver level
The Novotel Suites Paris Issy les Moulineaux hotel is in southern Paris, close to the RER C and T2 tram line 'Issy Val de Seine' stop. Its location in Issy les Moulineaux is perfect for business trips and family getaways. Discover our 4-star hotel with 128 new generation suites measuring 323 sq. ft., designed to combine space and comfort! bathroom with shower and bath. From the hotel reach Porte de Versailles and the Palais des Sports in 7 mins (by tram), the Eiffel Tower in 15 mins and the Palace of Versailles in 25 mins (RER C).free : the hotel has high-speed fiber-optic Internet access, videos and music on tv, national calls to landlines, Revitalizing session every Thursday night.services : breakfast from 6 to 11 o'clock, Fitness area, Boutique Gourmande, ironing room
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Property amenities
Free High Speed Internet (WiFi)
Bar/Lounge
Fitness Center with Gym / Workout Room
Business Center with Internet Access
Dry Cleaning
Electric vehicle charging station
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Wheelchair access
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Room features
Air conditioning
Microwave
Minibar
Refrigerator in room
Accessible rooms
Family Rooms
Kitchenette
Non-smoking rooms
Suites
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Good to know
HOTEL CLASS
HOTEL STYLE
Green
Quiet

Location

Full view
79Somewhat walkable
Grade: 79 out of 100
260Restaurantswithin 0.75 miles
13Attractionswithin 0.75 miles
1,098Reviews
20Q+A
67Room tips
Traveler rating
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Popular mentions
Located next to the train which is just a sort ride to chateau Versailles, Eiffel tower, Louvre, champs Elysées (no changes or anything required, just a couple of stops away) - very handy! Staff were extremely friendly and helpful. Rooms were a good size and very nice. Would recommend and would stay again. Thank you!
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Review collected in partnership with Accorhotels.com
This hotel was disappointing and under par on many levels. Firstly, the positives. The staff were friendly and helpful. We also appreciated the hotel's mini supermarket and the kid's game area in the foyer. The hotel is also conveniently located next to an RER train station. But, that's where the positives end. The first thing we noticed about our room ("Superior Suite") was its cheap and very stained carpet. (NB: Another Superior Suite's carpet was in the same condition so this wasn't a blip.) It shocked me that a hotel would think it's ok to present a room like this. And that was just the start. We found the room to be noisy (on the main street with no double-glazing), the bar fridge barely got cold and certainly not cold enough to use, the carpet in the bathroom always got wet (who puts carpet in a bathroom?!) and the bathroom sink leaked the entire time we were there and had obviously been leaking for a while as the carpet under it was water stained. The plate we placed under the sink to capture the water went unnoticed during our stay. (NB: We didn't tell reception about the leaking tap as we didn't feel like being disturbed/moved a 2nd time. The first room we were offered had a hole in the wall!) On a small plus side, the layout of these Superior Suites is great and very convenient for families as they have a partition that separates the two sleeping areas. So, these rooms *could* be great ... but they're not (for all of the above reasons). By the end of our stay, we were glad to leave. PS: Breakfast was ok but only just. The dining room is quite small for such a large hotel so breakfast time was more-often-than-not very crowded and busy. Despite competent breakfast staff doing their best, we found this small set-up frequently resulted in dirty dishes on offer, plates that hadn't been dried properly, struggling coffee machines etc.
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Hi our family stayed for 2 nights at this this hotel in France. The property is very good and also convenient to the train and metro station, so it was easy for us to travel. The breakfast was amazing with a good spread, it had healthy corners alongwith the French special we enjoyed the breakfast. However I would like to specially highlight about the front desk team Stephen and Mr.Mitchell, they were really helpful and good in their duties very courteous and kind. They went out of their way in helping us to get to get to our travel in France in assisting us in helping us book our tickets and guiding us on how to travel. Thank you both for your helpful and kind nature. Sure to come again to the same hotel to stay. Highly recommended.
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We have not even begun our journey, but I'm sitting here with a really bad experience and cheap behaviour from the Hotel management. We made a booking for 24th of July -28th of July 2019 through Agoda. We chose a non-refundable room. During the (booking) payment option we get a error message/timeout. due to this error message we had to try again and make the booking once again. when our second attempt is completed successfully, we discover that we have a double confirmed booking. Which means that we have two rooms on the same date for 2 adults and 1 child. We have been in touch with Agoda and they have contacted the hotel. The Hotel mangement is refusing to make a cancellation. The mistake with the timeout is something I could never have prevented, It is more than 2 months left for our Arrival. And the hotel is totally refusing our request. It is really short sighted by the managment to provide this kind of poor service. For me as a consumer it is alot of money paying double price for a single stay. Logically thinking, it should not be a problem for the hotel to get this room occupied within the two months. But still they are totally refusing to help out their customer. I think that this hotell mangement is forgetting one thing here: If there is no satisfied customers, the business will be affected. I have tried everything. Phone cals e-mails and everything back and forward to Agoda and the Hotel, but in the very end nothing can be done when the Hotel management is refusing the cancellation. this is literallly the poorest service I have ever seen in any Hotell. Very cheap minded and disgusting treatment even before we start our trip.........
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This was our second stay at this hotel. It was nice and clean. The suite was spacious for Paris. Price was reasonable and about 30 minutes from Paris centre. Staff were polite and helpful. Certainly would stay here again on next visit to Paris.
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PRICE RANGE
$103 - $347 (Based on Average Rates for a Standard Room)
LOCATION
FranceIle-de-FranceHauts-de-SeineIssy-les-Moulineaux
NUMBER OF ROOMS
128
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