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All reviews sofa bed small kitchen la defense minute walk tram stop stayed here for nights transport hub small shop decent place living area business district hotel lobby quiet area grand arche nice view shopping centre eiffel tower
This hotel was wonderful from the moment of check-in to departure. The staff were very helpful, especially Benjamin and Clement. Being able to leave luggage there both ahead of check-in and after checking out was very useful. Room was very clean, well cared for and...More
Hotel is on walking distance from the La Defense station (metro/RER), from this station it is just 2 stops to Paris city centre. The La Defence area is quite good. But the service of the hotel, the hotel room and the breakfast are way below...More
Please note that we were due to stay at this hotel in October for 3 nights. I booked via booking.com on my phone. There was no mention of a non refundable deposit. It said ‘reserve’ which in the English dictionary means to put ‘aside’ they...More
1 Thank saimasaeed2018
Response from Marine E, Responsable réception at Residhome Courbevoie la DefenseResponded September 11, 2018
We well understand the situation and we regret your comment as it seems to be a misunderstanding. You actually chose to book by Booking.com with non refundable sales conditions. It requires us to respect the conditions as mentionned on the booking. To avoid...More
We stayed here for 6 weeks and cleanliness is the main issue. Housekeeping was done once a week, but really nothing is really done. the toilet is not cleaned, house keeper forgets stuff, some days she refill the toilet paper, if not she doesnt. The...More
2 Thank Zetster
Response from Marine E, Responsable réception at Residhome Courbevoie la DefenseResponded September 8, 2018
We would like to thank you for taking the time to share your impressions following your stay with us. We would like to apologize for the incovnenience regarding the cleaning. We confirm you that for a 6 weeks stay, cleaning is done once...More
It says it is a 4 star hotel, if is wasn’t for this I’d feel happier, it simply isn’t good enough, however it’s not bad...
Rooms are apartments, studio style, with a miniature kitchen and living area.
There are no curtains, instead you have to...More
1 Thank Cloud_Matt
Response from Marine E, Responsable réception at Residhome Courbevoie la DefenseResponded May 22, 2018
Dear Cloud_Matt, we would like to thank you for sharing your impressions following your stay with us.
We are sorry to read that your overall experience didn’t meet your expectations. However, we are not sure to understand as well why you were not pleased by...More