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Mercure Paris La Defense

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1,113 Reviews from our TripAdvisor Community

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Showing 374: English reviews
Reviewed October 26, 2016

The location of this hotel is good. Beside it is a gas station and a small shopping mall with a supermarket, coffee shops, pastry shops, luggage shops, etc. There is also parking for tourist buses. The rooms are not so big but comfortable and clean. It is, however, a busy hotel and the problem of elevator availability during peak hours...

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Helpful?
Thank Ricky O
Mercure92400, Guest Relations Manager at Mercure Paris La Defense, responded to this review

Dear guest, We would like to thank you for having taken the time to write these comments and we are happy to see you enjoyed our environment. Don't forget that our staff is at your disposal to make your stay as pleasant as possible. We hope to welcome you very soon. Charlotte

Mumbai (Bombay), India
Reviewed October 26, 2016

Stayed for 2 weeks on business visit. I have been told that I can get shuttle from outside La defense station, but shuttle is not frequent and need to wait for some time at some predefined location, so decided to go by private taxi by my own to hotel. They have regular shared shuttle to train station, but those are...

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Thank pras3784
Stockholm, Sweden
Reviewed October 7, 2016 via mobile

I stayed at the Mercure while in Paris on business. It's a nice enough hotel. It's a bit pricey, but then I guess a lot of hotels in Paris are. So, I wouldn't stay here if traveling privately. Still, the room was nice, the staff friendly and the breakfast croissant excellent!

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Thank Patrick C
Mercure92400, Guest Relations Manager at Mercure Paris La Defense, responded to this review

Dear Guest, Thank you so much for your compliments ! We hope to have the chance to welcome you again. Charlotte.

Chesapeake, Virginia
Reviewed October 1, 2016

The hotel was nice, decorated a bit modern. The room was nice, bed was good, clean and quiet in the room. It is about a mile from the nearest metro station, but I think you can catch a bus quite close to the hotel, although we did not need to use either directly from the hotel because we were with...

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Thank ChspkeGirl65
Mercure92400, Guest Relations Manager at Mercure Paris La Defense, responded to this review

Dear Guest, We are very happy to read your nice comments. I confirm you we have a shuttle service in the hotel driving you to La Défense. During your next stay, don't hesitate to ask to the reception desk the hours of the schedule. We hope to welcome you very soon. Charlotte.

Paris
Reviewed September 25, 2016 via mobile

Hotel Mercure La Defense is located in Charras area, Courbevoie, next to La Defense business district. Good location. It's a huge building with a round shape. It offers what you expect from Mercure brand but a bit let's say faded : look, decor, even services. Standardized breakfast and meals are served in impersonal dining rooms. You feel like in any...

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Thank Christophe M
Irvine
Reviewed September 23, 2016

This room was much bigger than the room I had when I went to Paris 5 years ago, but then this is outside of Paris which could probably why. The front desk was not so friendly, wifi SUCKS, and breakfast was just average. Okay to stay here if you have a ride to go around Paris, but if you don't,...

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Thank Catherine G
Bristol
Reviewed September 19, 2016

I stayed here for two nights on business. This was actually my third visit to this hotel but hadn't posted a review before. I arrived on a Monday evening at about 6pm so it was predictably bust at check in. Staff were doing their best to keep up with the queue and it took about 15 mins to get from...

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Thank gregtraveller
Mount Gambier, Australia
Reviewed August 19, 2016

Stayed here for two nights as we discovered Paris. The service was good, the room was clean, comfortable bed and good shower. Free wifi in the rooms was ok. Breakfast was plentiful and varied. Just lacking things close by.

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Thank Paul T
Mercure92400, Responsable relations clients at Mercure Paris La Defense, responded to this review

Dear Customer, Thank you for your comment. We are surprised to read that you did not find any shops nearby. Our hotel is located right next to a shopping center and right next to the town center and all local services. During your next visit , do not hesitate to get closer to our reception service for any information relevant...

St. John's, Antigua
Reviewed August 10, 2016 via mobile

The rooms were clean and comfortable and good value for money however were nothing special but just enough for what my friend and I needed. The hotel is in La Defense which is about a 15 minute walk from the La Defense Metro / Train station, from there you need to get the Metro to Charles De Gaulle and then...

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Thank Alannah S
Bishops Stortford, United Kingdom
Reviewed July 29, 2016

The hotel lobby & the rooms are of a decent standard (for the room rate) but the lift and the corridors to the rooms are looking tired and in need of some TLC. Our check in was smooth as we managed to arrive and complete moments before over 100 (an estimate) tourists arrived and disembarked from buses. Had we been...

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Thank Chris C
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Le Mercure Paris La Defense 5 se situe dans le quartier des affaires de La Defense, a seulement 10 minutes en metro du centre de Paris. Les chambres disposent de la climatisation, d'une television par satellite a ecran plat et d'un plateau de bienvenue. Certaines sont dotees d'une machine a expresso et d'un minibar avec des boissons gratuites. L'etablissement propose une connexion Wi-Fi illimitee gratuite ainsi qu'un service de navette entre l'hotel et la station de metro Grande Arche de la Defense. Vous pourrez profiter du centre de remise en forme ou du hammam puis vous detendre dans le bar de l'hotel. Le restaurant Le Bistrot de L'Echanson sert une cuisine francaise traditionnelle. Le Mercure Paris La Defense 5 possede des salles de reunions et un centre d'affaires. Il se trouve a seulement 10 minutes du Centre des nouvelles industries et technologies. ... more   less 

Additional Information about Mercure Paris La Defense

Address: 18 rue Baudin | Place Charras, 92400 Courbevoie, La Defense, France
Location: France > Ile-de-France > Hauts-de-Seine > La Defense > Courbevoie
Price Range: $81 - $199 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Paris La Defense 4*
Number of rooms: 507
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Also Known As:
Mercure Paris La Defense 5 Hotel Courbevoie
Mercure Hotel Courbevoie
Paris La Defense 5 Mercure
Hotel Style:
#3 Luxury Hotel in Courbevoie
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Questions & Answers

Here's what travelers have asked, with answers from Mercure Paris La Defense staff and other travelers.
5 questions
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Questions? Get answers from Mercure Paris La Defense staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“different hotel”
 of 5 bubbles Traveling_brand, 2 weeks ago | Read review
“Do not have the 7th floor and or stay away from the road.”
 of 5 bubbles , Jan 17, 2017 | Read review
“My tip is use this hotel for a business stop over, not to impress your partner”
 of 5 bubbles pac129, Nov 25, 2016 | Read review
“inside rooms are very quiet”
 of 5 bubbles Marcel_Nelleke, May 15, 2016 | Read review
“They are all rubbish. The executive ones seem to be the same layout, with the addition of a dressing gown and Nespresso machine”
 of 5 bubbles PedroYorkshire, May 2, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question