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Give lousy service on charging high price....
I think they don’t even clean up the room before next customer check in. Towel and carpet still with stain when we checked in.
Need to do some upgrade on furnishings and services...
My usual hotel was full so I had to stay here. Working on the Champs I already knew the hotel was far away from central Paris especially with the train strikes on the RER (30-40 mins in a taxi) but that was OK. The hotel...More
Response from Mercure92400, Guest Relations Manager at Mercure Paris La DefenseResponded 2 weeks ago
We are sorry your experience didn't meet your expectation.
We would like to exchange with you. Please don't hesitate to contact me by email : email@example.com.
Stayed here for one night, close to the businesses in La Defense. Hotel conveniently located at walking distance.
Clean room but no desk to work at. Walk-in shower and large TV in room.
Breakfast is nothing special; very limited, poor croissants.More
Response from Mercure92400, Guest Relations Manager at Mercure Paris La DefenseResponded November 2, 2017
We very much appreciate your comments regarding your stay at the Hotel Mercure Paris La Défense.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement...More
It's a bit off the beaten track. But once found was ok. Staff were helpful, breakfast good, room refurbished but small, had to manoeuvre around the bathroom door.
Bar was lively, mixed crowd of business and leisure, being close to Paris and La Defense.
Response from Roland W, General Manager at Mercure Paris La DefenseResponded October 4, 2017
Nous vous remercions pour vos commentaires suite à votre séjour à l’Hôtel Mercure Paris La Défense Grande Arche.
It is a clean and generally ok. The hotel bar is small but the bartenders were really great for a team event.
My main issue with the experience at this Hotel was that they did not have my room ready although I have made special...More
Thank Vijay K
Response from Mercure92400, Guest Relations Manager at Mercure Paris La DefenseResponded September 26, 2017
Thank you for taking the time to tell us about your experience at the Hotel Mercure Paris La Défense. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
Please rest assured that we are...More
$89 - $208 (Based on Average Rates for a Standard Room)
Star rating provided by Accor.
#3 Luxury Hotel in Courbevoie
Non-Smoking Rooms ,
Number of rooms
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