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Mercure Paris La Defense

1,274 reviews
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Traveler (367)
Room & Suite (165)
Dining (16)
Overview
  • Excellent13%
  • Very good46%
  • Average29%
  • Poor9%
  • Terrible3%
Travelers talk about
“la defense”(113 reviews)
“free shuttle”(10 reviews)
“trafalgar tour”(9 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
All hotel details
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Reviews (1,274)Write a Review
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All reviewsla defensefree shuttletrafalgar tourprivilege roomstayed here for two nightstrain stationeiffel towernice hotelbusiness districtsmall gymnespresso machineminute walktop floorcouple of nightsthe room was nicereception staffparis
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1 - 5 of 414 reviews
Reviewed 2 weeks ago via mobile

I had the joy to stay one night at the Mercure la Defense 5. this hotel is located close in the business district. Hotel is shuttling for free to la Defense where you get access to public transportation (tram/subway/bus). However, there is a small mall...More

Thank Ilona S
Response from Mercure92400, Guest Relations Manager at Mercure Paris La DefenseResponded 1 week ago

Hello, Waouh, what a pleasure to read your comment! We are so happy you appreciated your stay at the Mercure Paris La Défense. We hope to see you again. Warm regards, Charlotte, Guest relations manager

Reviewed 4 weeks ago via mobile

Ordered burger without cheese and got burger with cheese. Seriously what’s difficult to understand. Would recommend eating in restaurants outside which are walking distance. This hotel is surrounded by restaurants so you won’t have trouble finding a place to eat.More

Thank Raj K
Response from Mercure92400, Responsable relations clients at Mercure Paris La DefenseResponded 3 weeks ago

Hello, We thank you for your comment about your stay at the Mercure Paris La Defense. We are sorry that your experience didn't match with your expectation. The restaurant manager has been informed of your comment and the appropriate measures will be taken. We hope...More

Reviewed January 5, 2018 via mobile

The hotel rooms are nice and recently refurbished. However they have not upgraded the air conditioning and the current system does not work. The room was so hot and despite having it set on the coldest setting and the fan on full it made no...More

Thank Simon H
Response from Mercure92400, Responsable relations clients at Mercure Paris La DefenseResponded January 8, 2018

Hello, We thank you for your comment about your last stay at the Mercure Paris La Defense and wish you all the best for 2018! We are happy you liked the recently refurbished hotel rooms. Nevertheless, we are sorry to read that your stay doesn't...More

Reviewed December 13, 2017 via mobile

Give lousy service on charging high price.... I think they don’t even clean up the room before next customer check in. Towel and carpet still with stain when we checked in. Need to do some upgrade on furnishings and services...More

Thank Chin S
Response from Mercure92400, Guest Relations Manager at Mercure Paris La DefenseResponded December 20, 2017

Hello, We thank you for your comment. We are sorry to read that your stay doesn't answer to your expectations. I think it would be important to exchange together about your experience. Know that the satisfaction of our guests is our priority and note my...More

Reviewed November 27, 2017

My usual hotel was full so I had to stay here. Working on the Champs I already knew the hotel was far away from central Paris especially with the train strikes on the RER (30-40 mins in a taxi) but that was OK. The hotel...More

Thank pink00flamingo
Response from Mercure92400, Guest Relations Manager at Mercure Paris La DefenseResponded December 1, 2017

Hello, We are sorry your experience didn't meet your expectation. We would like to exchange with you. Please don't hesitate to contact me by email : h1546-sb2@accor.com. Kind regards, Charlotte

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Restaurant
Room Service
Bar/Lounge
Fitness Center with Gym / Workout Room
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Business Center with Internet Access
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Concierge
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Fitness Center with Gym / Workout Room
Details
Price range
$101 - $222 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Luxury Hotel in Courbevoie
Room types
Suites, Non-Smoking Rooms
Details
Price range
$101 - $222 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Luxury Hotel in Courbevoie
Room types
Suites, Non-Smoking Rooms
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Traveler (367)
Room & Suite (165)
Dining (16)
Pool & Beach (1)
Business Center & Event Rooms (6)
Family and Play Areas (5)
Questions & Answers
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Rajnish G
May 10, 2017|
AnswerShow all 3 answers
Response from Arlene D | Reviewed this property |
Depends on your destination. Charles de Gaulle is the closest but check to see if your flight leaves from there or Orly.
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Room Tips
"Try to get a view of the Tower."
Read review
"We had a suite on the second floor - ideal for families as in effect two bedrooms."
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"High floors are good so you can open the windows to get fresh air"
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"The building is circular, ones on the outside have views. For ones on the inside, keep the curtains drawn!"
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