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Mercure Macon Bord de Saone

330 reviews
#18 of 30 Hotels in Macon
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Traveler (73)
Room & Suite (40)
Dining (18)
Overview
  • Excellent12%
  • Very good39%
  • Average27%
  • Poor16%
  • Terrible6%
Travelers talk about
“large car park”(2 reviews)
“modern hotel”(2 reviews)
“fruit salad”(2 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
All hotel details
Rooms
Feb 4Feb 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (330)Write a Review
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1 - 5 of 58 reviews
Reviewed 1 week ago

A 1-night business trip. Paid for by the business. Little attentive service from bar staff; arguments amongst the staff (not good in front of customers!) Room awful decor; poor decoration but decent wifi. Bathroom small and pokey. Breakfast OK. Evening meal was served with threats...More

Thank jeffbanksUk
Response from Adrien B, Responsable réception at Mercure Macon Bord de SaoneResponded 1 week ago

Dear jeffbanksUk, My sincerest apologies that your recent stay with us was not what you expected and you experienced numerous issues throughout your stay. I apologise but unfortunately your feedback was not passed on to me, however I would love the opportunity to discuss your...More

Reviewed 1 week ago

We stayed in a family room on a stop over trip, the room was immaculate and the staff really friendly and helpful - breakfast was perfect and lots to choose from, couldn't fault it, we had a late supper and although the menu choice was...More

Thank Just18
Response from Adrien B, Responsable réception at Mercure Macon Bord de SaoneResponded 1 week ago

Dear Just18, Thank you for your lovely review. We're thrilled you enjoyed your stay with us and hope to welcome you back again soon! Warm regards, Adrien Reception

Reviewed 2 weeks ago via mobile

We stayed here for a night on 31st Dec and staff who greeted us was really freind and polite. She offered us an upgrade at no extra cost. We checked out on 1st Jan and again met another very friendly staff. Nice location and only...More

Thank gariii
Response from Adrien B, Responsable réception at Mercure Macon Bord de SaoneResponded 1 week ago

Dear garima y, Thank you for your lovely review. We're thrilled you enjoyed your stay with us and hope to welcome you back again soon! Warm regards, Adrien Reception

Reviewed 3 weeks ago via mobile

The Mercury brand is something that you would generally rely on in providing a good standard of service and facilities. However on this occasion the service did not live up to my experience of the Mercury brand. On arrival reception processed us promptly, however did...More

Thank Alexander B
Response from Adrien B, Responsable réception at Mercure Macon Bord de SaoneResponded 1 week ago

Dear Alexander B, My sincerest apologies that your recent stay with us was not what you expected and you experienced numerous issues throughout your stay. I apologise but unfortunately your feedback was not passed on to me, however I would love the opportunity to discuss...More

Reviewed November 13, 2017 via mobile

The reception areas are rather down at heel. The room was ok but bathroom filthy. Hairs all over the sink. No teas in the room. A cleaner burst in, lucky I was dressed and then moaned about the fact we had been let in. I...More

Thank charlotte056
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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Pool
Restaurant
Bar/Lounge
Room Service
Hotel Amenities
Free Parking
Room Service
Meeting Rooms
Laundry Service
Multilingual Staff
Dry Cleaning
Concierge
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Details
Price range
$99 - $138 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
$99 - $138 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveler (73)
Room & Suite (40)
Dining (18)
Pool & Beach (2)
Hotel & Grounds (62)
Bathroom (11)
Business Center & Event Rooms (2)
Questions & Answers
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Blecky
May 12, 2016|
Answer
Response from Adrien B | Property representative |
not in the hotel, but in the area closed to us, we can find a place for you.
0
Votes
Google Translation
Room Tips
"go somewhere else!"
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"Ask for a room facing the river (and that has windows that are clear)."
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"Don't bother"
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"Ask for room with view of river"
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