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BEST WESTERN PREMIER Hotel Princesse Flore

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#1 of 6 Hotels in Royat
Certificate of Excellence
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379 Reviews from our TripAdvisor Community

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Showing 29: English reviews
Ville-la-Grand, France
Level Contributor
40 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed July 18, 2016

A beautiful room, perfect bed, spotless, ideally located for entertainment ....plus free access to the spa...what more to ask! The staff was friendly and helpful although nobody offered to help us with our luggage which, for a five star, is unexpected.

Thank happy_papillon
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 29, 2016

On our way to the South of France, we had become lost and could not find the hotel we had reserved. We stopped here to see if they could give us directions. It was after 10 in the evening, but the night staff promptly found a map and explained we were very near. He was so helpful that we asked... More 

1 Thank Eric A
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed November 4, 2015 via mobile

The only thing that let the hotel down was dinner on our first night. The food was excellent and the service to start excellent. We were then left sitting with empty desert plates for 20 minutes waiting to sign for our meal. The wait was due to the waiter chatting to his friend and showing each other photos on their... More 

Thank IanLaura
Level Contributor
168 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
5 of 5 stars Reviewed October 30, 2015

We had a great stay here, the hotel itself is beautiful, very comfortable and luxurious rooms, great beds, lovely bathroom. The thing that really blew us away though was how welcoming, professional, courteous and helpful the staff were. We arrived with a small dog and a large motorhome and parking was going to be a major issue as we were... More 

Thank MarkandCat
Level Contributor
27 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed October 28, 2015

I was really enjoying my short stay at this nice boutique ish hotel. Real air conditioning, a rare find in France... Nice room, big comefortable bed, quiet room with second door between the bedroom area and the hallway... Everything was going so well, until I got in the shower... I HAVE HAD BETTER SHOWERS AND WATER PRESSURE FROM A GARDEN... More 

1 Thank rmichaelkeating
Brisbane ,
Level Contributor
53 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed October 11, 2015

This was a stop over in travelling to Switzerland . Positives are: 1. The rooms are a very good size with a separate "lounge " area. 2. Good location so easy to walk into town. 3. Public parking just next to the hotel - free after 6 pm. 4. Tea/coffee making facilities 5. Very well appointed in terms of shampoos... More 

Thank Brisbanestrat
Bordeaux, France
Level Contributor
111 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
3 of 5 stars Reviewed September 13, 2015

Stay nights , receptionists very nice and helpfull, we had an upgrade but even then room was very small but nice except cobwebs at corners of bedroom ceiling, bathroom was spotless and very nice. We went for a drink at the bar ...when out because the music was to loud but came in after a while as it was getting... More 

1 Thank Beina1
Maldon, England, United Kingdom
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
1 of 5 stars Reviewed May 31, 2015 via mobile

arrived after a very long trip from spain !! booked a suite as j was travelling with 2 children arrive around 19,30 hours!! there was no welcome at all I was quickly told the restaurant was full !! I replied can I eat across the road !! I was told they new a place !! more thieving kick backs boring... More 

Thank Michael D
Bruno I, Directeur général at BEST WESTERN PREMIER Hotel Princesse Flore, responded to this review
Google Translation

Bonjour, Merci d'avoir pris le temps de votre commentaire sur le bar et non sur l’hôtel. cela étant, je tenais... More 

Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 7, 2015

We visited this hotel as part of a Driving Adventures holiday en route to Cannes. After a long drive this was a perfect place to relax and recharge: we used the spa, admired the view of Clermont-Ferrand from our window and enjoyed a great evening meal, overseen by the wonderful Igor, a most charming waiter and fixer.

1 Thank GW P
Derbyshire UK
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed April 14, 2015 via mobile

We enjoyed a very luxurious stay in the junior suite - the room was amazing, with beautiful views across Royat. Breakfast was plentiful with everything you could wish for. We enjoyed a superb meal in the restaurant attended by the charismatic Igor! Very friendly guy with great English, he couldn't have been mire welcoming. In addition to all of this... More 

1 Thank jledwards
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128 photos of this hotel

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Room/Suite (29)
Bathroom (16)
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Dining (5)
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Management photos: Courtesy of the property manager

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  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Business Center with Internet Access
  • Concierge
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Come and discover all the comfort and elegance of the Princesse Flore's 43 rooms and suites right in the historical heart of Royat, near Clermont-Ferrand. The hotel was entirely refurbished in 2008 to re-create a warm atmosphere which will take you on a charming journey into the late-nineteenth century.With its elegant grandeurs and harmonious coloursthe Princess Flore offers a taste of luxury to thosewho appreciate an exceptional ambiance ... more   less 

Additional Information about BEST WESTERN PREMIER Hotel Princesse Flore

Address: 5 Place Allard, 63130 Royat, Clermont-Ferrand, France
Location: France > Auvergne > Puy-de-Dome > Clermont-Ferrand > Royat
Price Range: $130 - $329 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — BEST WESTERN PREMIER Hotel Princesse Flore 5*
Number of rooms: 43
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