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Hotel Residence Hestia Hesttel

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15 Reviews from our TripAdvisor Community

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Showing 1: English review
Community of Madrid, Spain
Level Contributor
16 reviews
3 hotel reviews
1 of 5 stars Reviewed July 14, 2016 via mobile

We had a room booked. We had to check in at 17:00, however, we got there earlier than expected. When we went to check in, there was a lady saying that the reception was closed and she was not going to give the key to us even knowing that we had a room for that day. 'Come back tomorrow' she said. Tomorrow? We had the booking made for that day!!! Besides, while checking out their schedule, we realised that they say they are available most of the time and they aren't. The reception is always closed!!! Thanks God we got there in the morning. If we had arrived on time (initially at 17:00), we couldn't have entered our room!!! The service is the worst I have ever had the pleasure to deal with and I don't recommend this place for staying most of all when it's the last day of one's holidays and you don't want to go back home in a bad mood. More 

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Thank Idoia H

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Amenities

Additional Information about Hotel Residence Hestia Hesttel

Address: 64 avenue du Marechal Juin, 40000 Mont-de-Marsan, France
Location: France > Aquitaine > Landes > Mont-de-Marsan
Price Range: $52 - $78 (Based on Average Rates for a Standard Room)
Number of rooms: 10
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