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Hotel Roi Soleil Mulhouse Sausheim

Traveler (15)
Room & Suite (12)
Dining (2)

About

#2 of 5 hotels in Sausheim
Location
Cleanliness
Service
Value
Property amenities
Free parking
Free High Speed Internet (WiFi)
Free internet
Breakfast buffet
Vending machine
Fax / photocopying
Newspaper
Non-smoking hotel
Wifi
Public wifi
Internet
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Room features
Non-smoking rooms
Air conditioning
Good to know
HOTEL CLASS
Languages Spoken
English, French, German, Italian
Hotel links
Visit hotel website
194Reviews
1Q+A
3Room tips
Traveler rating
  • 47
  • 87
  • 42
  • 8
  • 10
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Popular mentions
We are very happy with your service, which we find very good for a relatively small hotel. Just the outside light was a lot when sleeping on second floor on the frontside. Maybe you can consider to dim the light in certain hours during the night
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Review collected in partnership with this hotel
Response from Hotel-cmanager, Romain​ SERNA, General Manager at Hotel Roi Soleil Mulhouse Sausheim
Responded 4 days ago
Dear Peter, Thank you for taking the time to share your review. We are pleased to read that you enjoyed your stay and appreciated our quality service. However, we regret the inconvenience caused by our outdoor lighting. We do wish to note that we do have blackout curtains in our rooms; please do not hesitate to request assistance with arranging them. Your comfort and satisfaction is our top priority. We look forward to welcoming you back in the future. Best regards, Romain​ SERNA, General Manager
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The rooms are what you would expect, clean but compact, no more no less. I was suprised to be told off for using a machine in reception to get a cold drink of water (38 degrees outside) as 'that's for breakfast, not for now'.
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Response from Hotel-cmanager, Romain​ SERNA, General Manager at Hotel Roi Soleil Mulhouse Sausheim
Responded 2 weeks ago
Dear Guest, Thank you for taking the time to share your valuable review. We are glad that you had a pleasant stay with us. However, we wish it was completely satisfying. A message of satisfaction from a recent guest is always a reward and incentive for our team members to continue with their efforts to uphold our high standards. We would like to let you know that you can take free drinks from the breakfast machine which is just in front of the self drinks and snack machines (automatic payable machine). We hope to welcome you back. Best wishes, Romain​ SERNA, General Manager
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This hotel had everything I wanted, plenty of car parking, a warm welcome, great staff, clean and modern facilities and a very acceptable breakfast. They avoid the egg cooking issue a lot of places have by providing eggs already hard boiled. All the foodstuffs on the breakfast buffet were fresh and of good quality. The room was very comfortable and quiet with an air conditioning unit, a big TV and a very comfortable bed. The bathroom facilities were great. The room was serviced every day, the toiletries were restocked and the towels replaced daily. Unusually, there was a hair dryer in the room. The free wi-fi worked fine. There are plenty of restaurants a few minutes away, also a shopping estate with a big Carrefour, also a Grand Frais.
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Response from Reception-Sausheim, réceptionniste at Hotel Roi Soleil Mulhouse Sausheim
Responded Nov 9, 2018
Dear Guest, Thank you for your comment. We are glad you appreciate your last stay in our hotel. We hope to see you again for your next trip !! The reception
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The hotel, the room, the breakfast was all okay.But the policy to protect the environment with less washing the towels was not in force. Every day was all towels changed and this war not in our sense.
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Review collected in partnership with this hotel
Response from Reception-Sausheim, Responsable réception at Hotel Roi Soleil Mulhouse Sausheim
Responded Sep 5, 2018
Dear Guest, We are glad you did appriciate your stay and our buffet breakfast. We thank you for your feed back about our environmental policy, we try to share with our client an eco friendly vision. I appologize if our cleaning team did not respect the process for the towels renewing. I'll make a point with the cleaning team manager to be more carefull. We hope to see you again in our hotel chain soon. Mr SERNA Directeur
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Very good location, easy to reach from both the highway French and German's, decent parking area, clean, tidy, quiet, (practical also the self-service machine for the late check in and out) friendly staff and a very good breakfast
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Review collected in partnership with this hotel
Response from Reception-Sausheim, Gérant at Hotel Roi Soleil Mulhouse Sausheim
Responded Jul 25, 2018
Dear Guest, We thank you very much for your good marl and nice comment. We are glad you appriciate your stay. The recpetion is closed at 10.00pm but you can use the automatic reception to make the check in. It is a very usefull service for late arrivals. We hope to see you again for your next stay.
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PRICE RANGE
$49 - $70 (Based on Average Rates for a Standard Room)
LOCATION
FranceGrand EstHaut-RhinSausheim
NUMBER OF ROOMS
83
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