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    Hostellerie des Chateaux & Spa

    11 rue des Chateaux, 67530 Ottrott, France
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    Best prices for your stay
    8/6/2017 8/7/2017
    $179
    $179
    $179
    Traveler (395)
    Room & Suite (222)
    Dining (120)
    Hotel A la Cour d'Alsace
    426 reviews
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    Hotel Restaurant L'Ami Fritz
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    Le Clos des Delices
    638 reviews
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    Overview
    • Excellent69%
    • Very good23%
    • Average6%
    • Poor1%
    • Terrible1%
    Travelers talk about
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness center
    Concierge
    Pets Allowed
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Hotel A la Cour d'Alsace
    426 reviews
    #1 of 11 hotels in Obernai
     
    Le Parc Hotel Restaurant & Spa
    1,192 reviews
    #2 of 11 hotels in Obernai
     
    Hotel Restaurant L'Ami Fritz
    315 reviews
    #2 of 7 hotels in Ottrott
     
    Le Clos des Delices
    638 reviews
    #4 of 7 hotels in Ottrott
     
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    Rooms
    Aug 6Aug 7
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (906)
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    1 - 5 of 55 reviews

    Reviewed June 3, 2017

    The restaurant is small and quiet, and speaks of luxury from the highly professional head waiter to the standard of the cuisine. We had the Millefeuille d'Escargots and the Fois Gras de Canard Maison, both of which were very refined and good. For the main...More

    Thank Tamutoscana
    Reviewed May 1, 2017

    We stayed one night on our way to Saverne in a newly finished suite. No Nespresso or other coffee and tea available, no mineral-water waiting and not a great view for over €300,-/night excluding breakfast. The suite was spacious and Ok but not impressively decorated....More

    Thank Jef B
    Response from gschaetzel, Propriétaire at Hostellerie des Chateaux & SpaResponded May 19, 2017

    Many thanks for taking the time to post your review following your recent stay with us at The Hostellerie des Châteaux. Just to clarify your comments 2 mineral water where waiting on night stand on your arrival and the balcony is overlooking the forest and...More

    Reviewed May 1, 2017 via mobile

    As for the hotel and the SPA I'm happy with the service and location while the restaurant does not seem to me yet at the level of the other restaurants in the area I have been dining here on Wednesday evening and I'm not impressed...More

    Thank albertopitta
    Response from gschaetzel, Propriétaire at Hostellerie des Chateaux & SpaResponded May 19, 2017

    Thank you very much for taking the time to leave your kind words following your visit to the Hostellerie des Châteaux. I was so happy that you enjoyed your stay. Please do come and see us again soon for many impovements at the restaurant and...More

    Reviewed December 20, 2016 via mobile

    I use To Travel over the world and they are only A few places where everything is made for one and one single personn I. E the customer! In that Hotel you have A service with a huge S ! You feel that you are...More

    Thank dominique s
    Response from gschaetzel, Propriétaire at Hostellerie des Chateaux & SpaResponded May 19, 2017

    I was absolutely delighted with your feedback following your recent experience at The Hostellerie des Châteaux. Thank you for taking the time to write your kind words which I have also shared with my team. I do hope that you get the chance to join...More

    Reviewed November 26, 2016

    very nice place to stay, very firiendly people and much helpfull, nice wellness room and close wood for beautiful walking (old pelgrims road). diner and breakfast are very good, just wines too expensiveMore

    Review collected in partnership with this hotel
    Thank 584cindy
    Response from gschaetzel, Propriétaire at Hostellerie des Chateaux & SpaResponded May 19, 2017

    Thank you so much for your kind feedback following your recent stay with us at The Hostellerie des Châteaux. I was delighted that you enjoyed you stay and found the service my brilliant team deliver to your liking. I have passed on your kind words...More

    Hotel A la Cour d'Alsace
    426 reviews
    #1 of 11 hotels in Obernai
     
    Le Parc Hotel Restaurant & Spa
    1,192 reviews
    #2 of 11 hotels in Obernai
     
    Hotel Restaurant L'Ami Fritz
    315 reviews
    #2 of 7 hotels in Ottrott
     
    Le Clos des Delices
    638 reviews
    #4 of 7 hotels in Ottrott
     
    About
    Awards & Recognition
    Travelers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Free Parking
    • Fitness Center with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Business Center with Internet Access
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Conference Facilities
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    Details
    • Price range
    • $176 - $278 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 66
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Orbitz, Expedia, Booking.com, TripOnline SA, Agoda, Travelocity, Cheap Tickets and Hotwire so you can book your Hostellerie des Chateaux & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • France >
    • Grand Est >
    • Bas-Rhin >
    • Ottrott
    • Also Known As
    • Hostellerie Des Chateaux Ottrott ,
    • Hostellerie Des Chateaux Hotel Ottrott ,
    • Hostellerie Des Chateaux & Spa Ottrott, France - Alsace
    Add Photo Photos
    Traveler (395)
    Room & Suite (222)
    Dining (120)
    Pool & Beach (40)
    Hotel & Grounds (318)
    Bathroom (31)
    Family and Play Areas (2)
    Nearby
    Sponsored by:
    Hotel Restaurant L'Ami Fritz
    315 reviews
    .01 miles away
     
    Le Parc Hotel Restaurant & Spa
    1,192 reviews
    2.26 miles away
     
    Hotel A la Cour d'Alsace
    426 reviews
    2.64 miles away
     
    Le Clos des Delices
    638 reviews
    .48 miles away
     
    Nearby Restaurants
    Restaurant L' Ami Fritz
    428 reviews
    .02 miles away
    Restaurant Gastronomique
    163 reviews
    .01 miles away
    Restaurant Au Cygne Klingenthal
    37 reviews
    .95 miles away
    Au Rouge d' Ottrott
    284 reviews
    .50 miles away
    Nearby Attractions
    Pagan Wall
    64 reviews
    1.04 miles away
    Manufacture Royale d'Armes Blanches
    40 reviews
    1.09 miles away
    Marqueterie Spindler
    6 reviews
    1.10 miles away
    Mont Sainte Odile Convent
    910 reviews
    1.54 miles away
    Ask a question
    Questions & Answers
    Bud H
    Hello, I wrote this Review a few days ago in frustration from being unable to contact your Hotel by email. It is Pending Review so you likely have not seen it yet. I just found this Option to communicate with your Hotel and will try it also. Please read the Pending "Review" as I would rather not retype it!! ------------------------------------------------------------------------ “Have Reservations for September 2016 for 4 Nights; 5 couples touring Alsace after a Rhine River Cruise to Basel.” While I recognize that this is an odd way to contact this Hotel, I have been trying to use the only provided Email Address of "info at les chateaux" since April 9th to ask questions regarding a future stay September 23-27, 2016 of 5 couples (Classmates who met at West Point in 1960) after a Rhine River Cruise. A Picture of my emails is below as a photo reflecting 5 attempts; I also tried another email I have, also with no luck. In the 3 Reservations (for 4 Jr Suites in Revs & Delices) I have made to date I asked for an email; I got one, but when I replied with questions, I once again got no reply. Guillame, I know you read Trip Advisor Reviews so I am reaching out to you in this odd manner, as I am very frustrated at my inability to get a response. I can't believe the emails are being ignored and expect that some Spam/Virus Trap is at work on your Server or Provider. I have made 4 of the 5 Reservations, and have questions before making the last one, as well as have a way to reach you during our travels. We really look forward to staying at Hostellerie Des Chateaux. I expect it to be a memorable 4 days at your property with interesting days touring the Alsace region. We did the same in 2014 in the Calvados Department touring the Normandy Beaches, and we still talk about it! Thank you in advance for your response. -------------------------------------------- William Henry Vienna, Va
    April 22, 2016|
    AnswerShow all 3 answers
    Response from gschaetzel | Property representative |
    As mentionned by my colleague, your e-mail was unfortunately listed as spam but know everything is back to normal. If you ever encounter a similar problem don't hesitate to contact us by phone: +333 88 48 14 14 and ask us... More
    1
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    Google Translation
    1owenoke
    December 5, 2014|
    AnswerShow all 3 answers
    Response from gschaetzel | Property representative |
    From my honest opinion the Hostellerie des Châteaux is better located near Obernai on the Alsace Wine Route with many things to visit. The Spa is better equiped with more Saunas, Steamrooms ... (included in the Room... More
    0
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    Room Tips
    "Even a room to the street is no problem, there is no traffic and the view is nice"
    Read review
    "any special deals rooms 610 to 630 best"
    Read review
    "The Suite Deluxe and spa with private hamam is very nice."
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    "We chose one of their top suites , which I would recommend purely for the comfort factor-TOP FLOOR OF MAIN..."
    Read review
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