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ResidHotel Mulhouse Centre

Traveler (100)
Room & Suite (41)
Dining (10)

About

#5 of 26 hotels in Mulhouse
Location
Cleanliness
Service
Value
This recent apart'hotel was built like a restored 19th century building, featuring magnificient wrought iron balconies. Located in a pleasant district, very close to the historical city center, it is particularly suitable for business or leisure trips. The accommodation ranges from studios to 3 room apartments.
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Property amenities
Free High Speed Internet (WiFi)
Dry Cleaning
Multilingual Staff
Non-smoking hotel
Self-Serve Laundry
Wheelchair access
Room amenities
Air conditioning
Refrigerator in room
Room types
Family Rooms
Kitchenette
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Family

Location

Full view
98Great for walkers
Grade: 98 out of 100
134Restaurantswithin 0.3 miles
20Attractionswithin 0.3 miles
378Reviews
1Q+A
7Room tips
Traveler rating
  • 74
  • 166
  • 80
  • 42
  • 16
Time of year
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Language
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  • English
Popular mentions
Very near to the station (5-7 min), to several shops and some restaurants, as well as to the cathedral. The room was simple but nice. I booked two rooms for me and for a colleague. The first two rooms we were given were not clean and ready, so we had to ask for new ones. However the staff was very friendly, nice and professional. Breakfast buffet was okay!
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Good location & convenient facility Staff was very helpful, only challenge was limited parking space. Breakfast options were limited but still was good for the price. Check out process was simple. I was with kids & facility good for them
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Review collected in partnership with this hotel
Cannot believe that this perfectly located and real good value hotel is criticized by people who Did not understand what they were paying for ?. IT is quite clear and very good. If you want ANY extra services then you can decide and pay for them.ie additional towels or room cleaning. We were delighted to use the very clean large room and many facilities fridge aircon microwave cooker rings kettle in the very large room highish ceilings with double glazed multi functional? window. A Large bed etc etc etc. I suggest Complainers should be ignored. Also Agree receptionists were also outstanding . We did not try breakfasts. There are just too many restraunts and eating places and a superb kebap pizza kiosk just down an alleyway with many pubs bars etc just around the corner in the old town.Yes and high quality shops in nearby pedestrian areas. Add a supermarket 2 minutes away . Same with a theatre and a couple of half decent paks. This place is only 5 minutes from the bus terminal in front of the large Art deco Railway station. You can just hear the trams when they hoot. Hardly a problem. I wish all hotels were like this. Mulhouse is lovely.
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+1
I Stayed in this "Hotel" if you can call that from the 21st till 25th March. Starting by the floors they are very dirty and holes in the floor before entering the room i was already not happy that the emergency exit signs didnt even have instructions on it. Bathroom was really not clean also the kitchen not. In 5days of stay they didnt even clean, changed the bed or took the trash. They advised me that i should do it. The only thing positive was the people working at the reception were 5stars very nice and polite. For me it deserves 1 or 2 stars maximum.
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Response from Residhotel, Service Qualité at ResidHotel Mulhouse Centre
Responded Mar 26, 2019
Dear Guest, We would like to thank you for taking the time to share your experience with us. We take our clients' comments very seriously as they allow us to improve our services. We are delighted to read you appreciated our team's professionalism but we are sorry to read you were disappointed by your stay in our residence. In regards to the floor in the hallways, even though it is not new and there a few visible signs of time; it is cleaned every day. The emergency instructions are available in each apartment by the entrance door. Regarding our cleaning services, we would like to explain that we are not a hotel but a Tourism Residence (also called an apartment hotel). As such, daily cleaning is not included in our basic option but it is available at extra charge with the "formule hôtelière" option. We hope we will have the pleasure to welcome you once again for a better experience. Kind regards, Emma, Service Qualité
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A very good, inexpensive hotel in the middle of the downtown/shopping district. The hotel staff was very nice and all spoke English. The breakfast was incredible. Couldn't ask for a better experience.
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Review collected in partnership with this hotel
Previous
1234569
PRICE RANGE
$47 - $98 (Based on Average Rates for a Standard Room)
LOCATION
FranceGrand EstHaut-RhinMulhouse
NUMBER OF ROOMS
70
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