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Traveler (161)
Pool & Beach (26)
Dining (8)

About

#3 of 11 in Doi Saket
Location
4.1
Cleanliness
4.9
Service
4.7
Value
4.5
Away Chiang Mai Hot Springs Resort is located at 45 minutes by drive from Chiang Mai downtown and its international Airport, only few minutes from the Hot Springs of San Kam Pheng, Doi Saket village and from Chiang Mai Highland Golf Course and Alpine Golf Course. Our resort is set in 5 rai and offers 34 rooms and villas, all in a pure Lanna style design with a minimum size of 45 m2 per room, a salted water plunge pool of a length of 100 meters including waterfall and Jacuzzi opens 24 hours a day, a complete fitness center, kids club and a meeting room up to 50 persons. Our all day dining "Escape" serves an International and Thai Cuisines coming from our organic and herbs Gardens, "The Brew" our Irish style pub is the place to entertain yourself with society games, pool bar and billiard. Several set dinners (Romantic, Lanna, BBQ, Pic Nic) as well Organic Cooking Class with our Culinary Team and Afternoon High Tea on your terrace or nearby our pool are available for the comfort and the pleasure of our guests staying with us and to make it as a Unique and real "Away" experience from your city life... Explore our surroundings with our mountain bikes, enjoy a traditional Thai or foot massage done members of the local community around us or one of personalised tours. Complimentary shuttle service available twice a day (10am and 3pm) from and to the resort - Chiang Mai city. Airport pick up and drop off with additional charges.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Children Activities (Kid / Family Friendly)
Airport transportation
Business Center with Internet Access
Parking
Wifi
Hot tub
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Shuttle bus service
Dry cleaning
Laundry service
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Room features
Air conditioning
Private balcony
Room service
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
138Reviews9Q+A22Room tips
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KingsLCL wrote a review Feb 2019
Bangkok1203 contributions198 helpful votes
Doi Saket region, a place less travelled, has plenty to offer by car. But looking for a reasonably comfortable place to stay could be a challenge, as many are just the basics and may not match everyone’s idea of a relaxing stay. Away is after all reputable for her good chain of hotels in Thailand. That said, you can be assured it will meet your expectations of reasonable comfort. The room size is generous for sure, nothing of a disappointment. They had a small balcony but it was more catered for mosquitoes looking for prey. It was cool December season, so I did not get to indulge in the pool right down the center of the resort. But I bet it is great for hotter months. Imagine, coming back to the resort all exhausted and overheated, jump straight into the pool and order that cold beer. Retreat into relaxation. Immediate surroundings, nothing. Even looking for a restaurant will be a challenge unless you have a car. I have a car, but following Google Maps’ recommendations got me to a plot of barren land. So, it was back to the hotel to dine. I have to say the price was rather steep. I was comparing to what I could have paid if it was at local eats this region. But it was really generous in portion. Other than chilling out enjoying the ambiance by the pool in the night, I could have also enjoyed their hot sauna which was offered free to all hotel guest. The guest, a small number of van loads and mostly foreigners. No rowdy crowds while I was there, the night peaceful. Great selection of English channels on the flat screen TV. I slumbered well.
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Date of stay: December 2018
Location
Cleanliness
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Trip type: Traveled
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afamteach wrote a review Aug 2018
Denver, Colorado26 contributions4 helpful votes
My spa experience on the Norwegian Getaway What is the most unpleasant part of my cruise. I booked a seaweed spa as soon as I boarded the ship. The first error came about when the wrong day was booked and they threatened to charge half the price If I didn’t show up. I left another activity and went to the spa to straighten it out. They did not have my correct time available and I had to book for a little later time on the day that I had actually scheduled. When I booked the spa, I specifically asked if they were price differences when in Port and when at sea. I was told the cost would be $189. On the day of the spa, the wrap was not done as I have usually had it done. I have had several from different places. This one was not well done it all. My skin did not Feel silky smooth as it has always felt in previous spas elsewhere. I was then greeted with a $256 bill. When I questioned and complained, I was basically told too bad. I will never have another spa on this shipping line. I do not recommend it to others. If I could give it zero stars I would.
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Date of stay: August 2018Trip type: Traveled
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thewelshtravaller wrote a review Jul 2018
Dyserth, United Kingdom12 contributions7 helpful votes
Amazing hotel !! Staff were amazing the room was amazing looking out over the trees and Forrest. If you love animals then this is the place it’s cover in lizards, birds spiders, dragon flys , butterfly’s and some amazing trees. It’s about 40mins drive away from the city but it’s so worth it, and the pool is out of this worl 5 star all round x
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Date of stay: July 2018Trip type: Traveled
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lanalight27 wrote a review Jul 2018
Perm, Russia180 contributions75 helpful votes
We live in Chiang Mai and wanted to go to the nearest hot springs so chose this resort to stay for a night. We were greeted by very friendly staff. In the evening we ordered room service, the food was fresh and delicious! Our room was spacious, unusually clean compared to other resorts and hotels we had stayed in, and nicely decorated. The breakfast buffet was great and had several vegan options which I was absolutely delighted about as it is quite a rare thing in Thailand. The resort looks amazing, tiny but very beautiful. Out of all cascaded pools only one was clean and appealing but we didn’t mind as we swim quite often in our condominium pool in Chiang Mai. As for other facilities, we didn’t have a chance to use any of them so I can’t say anything bad or good about them. As a weekend getaway from the city and to hot springs it’s a much better option than Pai Hotspring Spa Resort: it’s closer, the staff are friendlier and speak better English, the rooms are cleaner and more spacious, the restaurant food is more varied and delicious. I really liked this resort and hope they improve all the little and big downsides other travelers have written about and become the best resort in the area, they actually have such a potential. Good luck!
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Date of stay: July 2018Trip type: Traveled
2 Helpful votes
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Tracy W wrote a review May 2018
Nuneaton, United Kingdom44 contributions26 helpful votes
We stayed at the hotel for 3 nights and it was fabulous. The staff were very helpful and so lovely, our room was great. The hotel is about 45 minutes from the centre of Chiang Mai but there is a courtesy bus and the taxis are very cheap. It is near the hot springs and we had a great morning there. The pool didn't look too appealing so we didn't go in. Next door was a supermarket/bar and we had a great time socialising with the local people. Overall I would highly recommend this hotel.
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Date of stay: April 2018Trip type: Traveled
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Stephanie C wrote a review Apr 2018
Chiang Mai, Thailand10 contributions2 helpful votes
My partner and I took advantage of a great deal on secret escapes to stay here for a week during the Easter holidays. We were aware of the distance from the centre of Chiang Mai but didn't mind as hotel looked fantastic. The day we arrived all of the pools were green and totally unusable as they were stagnant. Disappointing as the whole reason we chose to stay here was because of the idyllic location and services which are needed if you're going to justify the distance away from the centre. The main pool was drained and cleaned and ready for use by our third day. Throughout the week there seemed to be some activity with the other pools as one was drained and then left. The day we left none of the other pools had been cleaned and they began to smell quite bad as they were still stagnant, so we only had one usable pool for the duration of our stay. Many of the staff struggled with English (our problem not theirs I know) but this did make things difficult. One day we asked to if we could pay one of the hotel drivers to pick us up from the city centre as we would miss the 4pm shuttle they provide and offered to pay them the taxi rate. They agreed and promised to send someone and we agreed a rough time. Rang to ask them to pick us up, driver gone home so couldn't do it. Unprofessional and disappointing service. Rock bar and cafe never opened once either during our stay. Disappointing as there is a great little viewpoint above the rock bar with tables etc that would have been great to sit and have a drink on an evening. On the other hand, rooms were spacious and wonderfully clean. The thai food in their restaurant was delicious. Pricier than in Chiang Mai but still better than UK prices. Drinks were massively overpriced. Souvenir shop and mini Mart on site not open once during our stay, but there is a little shack next door that sells basic groceries and this was amazingly cheap. We used their bikes which are free to go down to the hotsprings and they provided a map for us as well. Staff are generally friendly and we were welcomed with a drink on arrival and shown around our room. This hotel could be amazing but there were many issues that made our stay very average. I would have been unimpressed if we had paid full price rather than the secret escape deal as the facilities were not as advertised.
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Date of stay: April 2018Trip type: Traveled
1 Helpful vote
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Allison G wrote a review Apr 2018
Chiang Mai, Thailand5 contributions1 helpful vote
Would have rated it higher but it’s not providing what was advertised. I brought my kids here mainly for the cool cascading pool and some time away from the city. Sadly the pool is being cleaned only one pool is available for swimming. Kids are bummed. Great hotel with great potential. Too bad the they didn’t find a way to clean it without shutting off all the other pools. What we came for is not available.
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Date of stay: April 2018Trip type: Traveled
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18paulat60 wrote a review Mar 2018
Oxford, United Kingdom6 contributions3 helpful votes
The hotel is situated miles away from anything, so most people seemed to go out in the morning and get back late afternoon. When we were there, the shop next door was closed, as was the little shop at the hotel. This wasn't a problem for us as we were only there for a few nights. The shuttle into Chiang Mai costs 50 baht, which is ridiculously cheap for a 50 minute ride. We enjoyed a trip in to the city ourselves and really enjoyed looking round ( The silver temple is not to be missed!). Our room was very nice indeed. The balcony, however, looked out onto a concrete wall, which was a shame as we were in the heart of the countryside. While we were there,they had an issue with the pool, It went very green and was unusable. They were working on this and it was getting better by the time we left, although we would have been unhappy if we had been staying there as our main holiday. The food in the restaurant was very nice indeed. Although it was more expensive than restaurants in town, it was still cheaper than in the UK. Drinks were expensive. We had a fabulous half day excursion, in one of the hotel cars. . We were taken to a waterfall, to caves ( fantastic) and to the hot springs. On the whole a very nice stay, but with a few issues which were In the process of being sorted out.
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Date of stay: March 2018Trip type: Traveled
Room Tip: Try not to get a room backing onto the road, as some very heavy Lorries go past occasionally.
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SM888 wrote a review Feb 2018
Kent18 contributions33 helpful votes
Mind you the LOCATION is not even Chiang Mai. It is reallyisolated that literally nothing exists within walking distance. No shops no restaurants no massage, nothing. Despite in the middle of nowhere, the resort is ironically built right next to the road ....so in your villas you will have trucks running behind your bed every morning for your wake up calls. The hotel ground itself is relatively small given its location and is unfortunately very enclosed, particularly it has no open views at all to any of it surroundings, making it quite boring and uncomfortable. In fact, this resort can be situated in anywhere without making a difference. Literally one can stare at a swimming pool all day long anywhere without having to come all the way here. purpose defeated. FACILITIES : non existent --- Rock bar closed and very run down anyway. Irish bar closed. "Spa" - you mean the 2 massage beds ? Tour desk never opened, had to make own enquiry with tour operators. TRANSPORTATION - shuttle bus is chargeable LOL. Runs twice only 9am and 3pm. Be prepared your own transportation and spend a fortune if you want flexible schedule and venture out for dinner and night markets (basic curtesy, despite chargeable it is still not offered). Or you can stick to hotel RESTAURANT and pay 3 times the standard thai price for some mediocre food. All in all the shuttle arrangement is a disgrace and disappointment. Maybe a pretty face but nothing special. Little value for time and money spent. Definitely not worth coming back nor would recommend.
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Date of stay: January 2018Trip type: Traveled
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392bernhardb wrote a review Feb 2018
Vienna3 contributions1 helpful vote
First I have to say, it's not cheap there. Neither accommodation (beside secret escape and so on), nor food and beverages or any treatment. On the other side, I have had many massages so far, this one was the best Thai massage ever! The appearance of the hotel is very lovely. The cascaded pools are really nice, the rooms superior. And last but not least, the personnel is awesome. So friendly, so sweet, so helpful,... E.g. We forgot our wallet with money in a car of uber in the city Chiang Mai late in the evening and therefore didn't know how we should get back to Getaway. We called the reception and they didn't not only send us a taxi to catch us up but also tried very hard to contact uber to find the driver to get our wallet back. Furthermore on the next day, the hotel drove us to a cave where we would have to pay entrance. As we had no money at this point, they paid for us in advance. Incredible!!! I love this lovely place! May all of them find happiness and the cause of happiness, may they be free of suffer and the cause of suffering!
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Date of stay: February 2018Trip type: Traveled
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FORMERLY KNOWN AS
Away Chiang Mai Hot Springs Resort
LOCATION
ThailandChiang Mai ProvinceDoi Saket
NUMBER OF ROOMS
34
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Frequently Asked Questions about Getaway Chiang Mai Resort & Spa
Which popular attractions are close to Getaway Chiang Mai Resort & Spa?
Nearby attractions include San Kamphaeng Hot Springs (1.4 miles), Muang On Caves (3.4 miles), and Sankampaeng Hot Springs (4.7 miles).
What are some of the property amenities at Getaway Chiang Mai Resort & Spa?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Getaway Chiang Mai Resort & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Getaway Chiang Mai Resort & Spa?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Getaway Chiang Mai Resort & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Getaway Chiang Mai Resort & Spa?
Conveniently located restaurants include Peppercorns Restaurant, Tara Restaurant at Papai Country Lodge, and Krua Jira.
Are there opportunities to exercise at Getaway Chiang Mai Resort & Spa?
Yes, guests have access to a pool and a fitness center during their stay.
Does Getaway Chiang Mai Resort & Spa have an airport shuttle?
Yes, Getaway Chiang Mai Resort & Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Getaway Chiang Mai Resort & Spa have airport transportation?
Yes, Getaway Chiang Mai Resort & Spa offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Getaway Chiang Mai Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.