Hotel Boutique SantoCuervo
Hotel Boutique SantoCuervo
Porfirio Diaz 8, Centro de Peña de Bernal, Ezequiel Montes Mexico
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Avg. $69 /night, 12/3 - 12/4
$91
per night
$80
per night
$68
per night
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Reflects recent average nightly prices reported by our partners, and may not include estimated taxes or fees. Price at checkout may differ.
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About
5.0
#1 of 1 limited service property in Ezequiel MontesLocation
5.0
Value
5.0
Cleanliness
4.5
Service
5.0
Sleep Quality
5.0
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Property amenities
Free High Speed Internet (WiFi)
Internet
Concierge
Room features
Refrigerator
Location
Porfirio Diaz 8, Centro de Peña de Bernal, Ezequiel Montes Mexico
Name/address in local language
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 55 out of 100
55
25 Restaurants
within 0.75 miles
17Reviews2Q+A0Room tips
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- 15
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Detailed Reviews
It advertises on booking.com as a 5 star boutique hotel, but it is not. Mattress is hard as stone - solution was promised but never delivered. Tea and Coffee making facilities were supposed to be in the room - they were not. Every time we wanted hot water for tea, we had to go to reception and ask. Breakfast is apparently only offered at all on weekends - so no breakfast offer at all for us. Last but not least we had to ask in the morning for the hot water to be switched on. The boiler was switched off to save cost. They made an excuse of a technical problem, but the boiler is visible and I saw that is was simply switched off.
On check-out we told staff that their service was not acceptable and that we would leave a critical feedback on booking.com. Their reaction: they cancelled the booking.com reservation to prevent us from leaving critical feedback. But we stayed and paid (they made sure they charged the credit card fully at check-in.
Typical case of manager not being on-site and the owner hundreds of miles away.
There are plenty of other options in Bernal.
On check-out we told staff that their service was not acceptable and that we would leave a critical feedback on booking.com. Their reaction: they cancelled the booking.com reservation to prevent us from leaving critical feedback. But we stayed and paid (they made sure they charged the credit card fully at check-in.
Typical case of manager not being on-site and the owner hundreds of miles away.
There are plenty of other options in Bernal.
Read more
Date of stay: July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Buen día, ¿puedo llevar a mi mascota, es una pequeña perrita Pomeranian?
En concreto ¿aceptan mascotas?
Gracias.
Saludos.
PRICE RANGE
$81 - $123 (Based on Average Rates for a Standard Room)
LOCATION
MexicoCentral Mexico and Gulf CoastQueretaroEzequiel Montes
NUMBER OF ROOMS
9
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Hotel Boutique SantoCuervo
Which popular attractions are close to Hotel Boutique SantoCuervo?
Nearby attractions include La Pena de Bernal (0.01 miles), Museo de la Mascara (0.7 miles), and Iglesia de San Sebastián (0.7 miles).
What are some restaurants close to Hotel Boutique SantoCuervo?
Conveniently located restaurants include El Arrayán, Black Onyx, and El Negrito Gorditas.