Beautiful location buildings and rooms. Unfortunately not even closely match by any kind of adequate customer service or care. Zero vegetarian options even though it was requested 4 times. Once 3 months in advance , once 2 weeks in advance and again on arrival. We were meet in the restaurant with zero options and told we should have given warning of our dietary requirements! On check out extra money was charged than originally advised as they took less than the full payment during booking, even though they sent email confirmation that everything had been fully paid for at the time of booking. Not very friendly nor helpful. Such a shame as the venue was very nice.
Using and old church (somehow ranks as a hermitage) as a base they build this hotel with some good ideas using the concept of separate modern isolated cabins in a cube design that unfortunately have more form than function. They are somewhat small, perhaps one more meter in any direction could suffice. The interior is too compressed with a large bed totally blocked on threes sides with only access in or out through a foot side crawl. The only chairs available were butterfly wings contractions (no backrest). Cute, but useless for resting with a book enjoying the otherwise tranquil and serene countryside, thus rendering the balcony impractical. Better luck encountered at the separate chair stations , strategically located on the extensive hotel grounds, where comfortable seating is available, but not in your room. The compact bathroom is made complicated by the fact that the sink and mirror are at right angles and the overhead light over only one side, sink. Good if your are and Egyptian art profile. The hotel allow pets and when the owners leave them alone while taking any of the inviting hikes, they yelp constantly breaking the serenity of the site. The location is outstanding and the solitude inviting for rest and hikes with birds chirping at night . After that a nice breakfast is included in the price, which is a good idea since the town is few miles away. Personnel was discrete and helpful. We spend three days and will only recommend it pointing out the problems with the cubes. (They have other rooms in the main building). This setting was born of a good good idea that is a poster child for what comes out when designers take over plans to make a point without much thought to practical outcomes for comfort of the guests, particularly if they want relaxation along with uniqueness. Overall, good idea poorly implemented.…
we stayed here for three nights and had a lovely time.We stayed in one of the pods which had a great view looking out to the mountains. It has a lovely balcony that you can sit out on and relax.they don't have a reception desk with staff here there is a little bell that you ring if you want the receptionist, it was a bit wierd at first as not used to not seeing anyone around. the swimming pool was FREEZING!
We had a fantastic meal here that highlighted the local produce through a contemporary prism. We selected a degustation menu, that led us through a panoply of flavours and textures, through vegetables, fish, meats and fruits and chocolate. The interior fitout highlights the impressive history of the space and the service was warm and attentive from the beginning and we highly recommend the restaurant. Thank you Gloria and team for a lovely evening.
Everything from the beginning was amazing. The room is big, with a terrace facing the mountains. Bath coming out of the floor also slowing you to enjoy the views. Peace, quiet and lovely food. They even give you a home made cake before you leave!