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Natai Beach Resort & Spa, Phang-nga

Traveler (837)
360
Panoramas (12)
Pool & Beach (182)

About

Location
Cleanliness
Service
Value
Natai Beach Resort & Spa, Phang-Nga is situated on the sandy shores of Natai Beach. A boutique 106-room beach resort features 8 room categories with partial or full sea view and pool views alongside direct access to the beach. Elegantly designed to reflect traditional Thai architecture and decor in a modern style, it offers 5 star luxury facilities for long summer holidays, weekend family getaways and romantic honeymoons.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Breakfast included
Airport Transportation
Banquet Room
Breakfast Available
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Public Wifi
Shuttle Bus Service
Wheelchair access
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Room features
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Family Resort
Ocean View
HOTEL CLASS
453Reviews
1,169Photos
41Q+A
59Room tips
Traveler rating
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  • 28
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Popular mentions
We came here for a week the beach is beautiful. The staff try very hard and are very friendly. As said on most reviews the food is expensive and use the resturant down the beach. You he food is exsoensive in the hotel but it is very good. The chef is fantastic. The hotel is run
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Response from MaikhaoDream, General Manager at Natai Beach Resort & Spa, Phang-nga
Responded 1 week ago
Dear Khun 823darby12, Sawadee Krub from Natai Beach Resort & Spa, thanks a lot for choosing us for your last stay and highly appreciated your feedback. Thanks a for your review which will be shared among the team. Especially our Culinary team will be delighted to hear about the food quality served,thanks a lot! appreciated. Indeed we are in the process do revitalize our self in the future with upcoming refurbishments on the location. We are looking forward to welcoming you back soon. with best wishes the team and Josef Umenberger General Manager
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Stayed here recently for 6 nights. The advertising pictures make it look much better than it is - they must have been taken when it was new! This place really needs some major repairs and maintenance. Thai staff were very friendly and helpful but couldnt say the same for hotel
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Response from MaikhaoDream, General Manager at Natai Beach Resort & Spa, Phang-nga
Responded 2 weeks ago
Dear Khun Diana G, Sawadee Krub from Natai Beach Resort & Spa, thanks a lot haven chosen us for your recent stay in Phuket. Indeed we are in middle of the high season and appreciate your and your friends & family patience and your cooperation in the room assignment which during that period of time was not a simple task we apologize for the inconvenience caused and appreciate your feedback on this platform to improve our self in service provided. Indeed we are in process to launch an improvement program pretty soon to eliminate the difficulty of issues faced from your family and friends our sincere apologize for that. Our teams are working very hard to overcome the situations which you have encountered. We are evaluating our pricing for our services in the Restaurant & Spa each and every month to have an accurate competitive and fair pricing in similar neighboring Hotels to provide excellent quality product and service which showed us we equally priced priced to them. We indeed are looking forward to welcome you back on your next trip to Phuket to be your first choice of stay. with best regards the team and Josef Umenberger General Manager
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+2
I don't normally write negative reviews in public forums and do prefer to provide feedback face to face however, I feel the need to leave a review in this instance based our recent stay at Natai beach resort and my concern at the relaxed approach to the safety of the resort that
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Response from MaikhaoDream, General Manager at Natai Beach Resort & Spa, Phang-nga
Responded Nov 18, 2018
Dear Haley Nelson, Sawadee Krub, greeting from Natai Beach Resort & Spa, we would like to thank you for your posting both on the social media platform on your experience do your resent stay with us. First of all, our sincere apologize for inconvenience happen during of your accident, and it was not in our attention do not call for medical support during the accident happen on your most important day of your life. Most of our team members are from the surrounding area which we are proud off and we encourage them to take up provided English classes with our Hotel we will continue to do the same to improve the English proficiency of the team members as there some new comers to us. Indeed, there is no excuse for the accident and we have started to replace all of the wooden planks already, which personally is followed therefore I could provide you with the quote “we have it under control” We do have a service recovery program in place with sadness to see it has failed to be applied in this event. Our sincere apologize for that. I would be great if you could get in touch we us via our Web-page to directly to elaborate on an act of good will from our Hotel. Appreciated your reply on the matter and look forward to be in contact with you soon. With sincere and best regards the team and Josef Umenberger General Manager
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We are here a week with friends . The staff are friendly and helpful when we need any help ! They have free shuttle bus to small city which you can go to buy some drink or walking around to looking some local food lol . Breakfast buffet and many choices. Thank Ms Delair At
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Response from MaikhaoDream, General Manager at Natai Beach Resort & Spa, Phang-nga
Responded Sep 25, 2018
Dear nato0204, Sawadee Krub, and greetings from Natai Beach Resort & Spa, ! On behalf of the team would like to thanks for your review and comments rendered for our service. We are very proud of our team and your reconginistion will be shared with the team members menontied in your review,indeed we are very happy to hear for the breakfast will be shared with the culinary and service team which will feel proud about there achievement. we are looking forward and to welcome you back soon and see more improvments at our resort to come. with best regards from the team and Josef Umenberger General Manager
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+7
I came here earlier and ask for early check in but the room is not ready because they are upgraded for me so I wait almost 2 hours. One man run to me with the lady at the reception to give me free spa for 30 mins to apologize. (Mr.Andrey or something I can't remember) Thank you
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Response from MaikhaoDream, General Manager at Natai Beach Resort & Spa, Phang-nga
Responded Aug 12, 2018
Dear Khun Alisa N, Greetings from Natai Beach Resort & Spa , thanks a lot for your review of our service rendered at our Hotel. Apologize to keep you waiting on your day of check in, will share with Khun Andrey you are correct your comment on his hospitality and keep up the momentum of the same. Sad that you not tried our Spa services , said that we are looking forward to welcoming your back on your next journey to Phuket. with best regards on behalf of the team and Josef Umenberger General Manager
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Album Categories
All photosTravelerRoom & SuitePool & BeachDining Family and Play Areas
Professional photo exclusively commissioned by TripAdvisorNatai Beach Resort & Spa, Phang-nga
The Garden Terrace Room at the Maikhao Dream Resort & Spa, Natai
Professional photo exclusively commissioned by TripAdvisorNatai Beach Resort & Spa, Phang-nga
The Deluxe Duplex at the Maikhao Dream Resort & Spa, Natai
Professional photo exclusively commissioned by TripAdvisorNatai Beach Resort & Spa, Phang-nga
The Beach House Open Front at the Maikhao Dream Resort & Spa, Natai
Photo provided by managementNatai Beach Resort & Spa, Phang-nga
Photo provided by managementNatai Beach Resort & Spa, Phang-nga
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12345664
The restaurants and bars in Natai Beach Resort & Spa been improved a lot in a moments both of Western and Thai cuisine also the cocktails at all the bars.
0 votes
I received a private message from another traveller as I asked him directly. He says the food at the restaurant is not very good. There is a restaurant on the beach (3minute walk towards the right) that is very tasty and half the price. I will be going there to eat now.
0 votes
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Dear Leanna, Thank you very much for your query! The complimentary room depends upon our availability and occupancy. I would recommend to kindly contact our reservations department for better processing of this request. Yours Sincerely, Zhanel T, General Manager
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1234569
"Beachside villas are run down however, the plunge pool villas are more modern"
"Be ready for an unforgetful relaxed stay a few meters from beautiful beach whichever accommodation you chose"
"Ask the hotel for an ocean facing room with an upstairs private balcony."
"Oceanview villas if you stay longer at this Resort"
"Highly recommend staying in one of the duplex rooms which overlooks the entire resort!"
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12345612
PRICE RANGE
$84 - $266 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
maikhao dream resort natai hotel takua thung
FORMERLY KNOWN AS
Maikhao Dream Resort & Spa, Natai
LOCATION
ThailandPhang Nga ProvinceTakua ThungKhok Kloi
NUMBER OF ROOMS
106
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