The staff were amazing, super friendly and helpful. Loved the location and charm of the hotel. Breakfast was great. The beach was well organised and clean. The wellness centre was fantastic and the pools were amazing. Our stay was exceptional! Thank you!
My family picked this resort because it is known locally for being nice and of high standard. We have been left highly disappointed. I don't even know where to start. I would say that the hotel is definitely not worth the price. The look and how it is kept is not of 4 stars standard. The paint is coming off on the outside of the building and the whole place looks like it's frozen in time... From the 60s. The breakfast "buffet" (if you can call it that way) is very small and charged at an additional price of £12 per person (on top of the already extortionate fee for the room). In addition, they don't cater for allergies at all. I have a dairy allergy and my mum can't eat gluten and, in spite of us complaining to the reception several times about this, there is nothing to eat that does not contain milk or gluten. The most shocking thing of it all is the complete lack of care for social distancing and cleanliness. We had ants on our balcony constantly. The beach and the bistro are both completely packed with people without any attempt at keeping a safe distance. Access to the beach and other facilities is open to the public, even if you are not staying here, which means that it gets to such a crowded point that you can't even get into the water from the beach as there are too many people. Same story at the bistro. No distance between the tables and no attempt at controlling the number of people that can get it at any one time. It appears as if their motto is "the more the better". I also witnessed one of the waiter reuse one of the paper bags they use to bring bread to the table. It was one he took from my table, that I had touched and eaten part of the bread. He had the audacity to take it, add some more bread to what was already in there, and give it to another table. The staff make no attempt to wash their hands or wear face masks properly. Reception staff often just have their face masks around their necks or other staff wear it with their nose out, which is completely pointless. There are signs to wear a face mask indoor for hotel guests but no one enforces this so no one wears a mask. Have not felt safe at all and will never come back. I don't recommend paying this much for what you get. …
We were traveling througt Italy and our last destination was this hotel. A few days to relax. We booked a room with seaview. When we came in the room there was only a view on a blind wall. After a meeting with the reception we get a new room. (47) This one was much better. There are a lot of nice swimming pools and other things to relax. The only problem wad that our bathroom smells like a sewer.
We have jut returned from a wonderful stay in this hotel. First impressions weren't great as the taxi driver dropped us off, at what would have been the original reception, However, once at reception was quickly dealt with and shown to our room The room had a sea view and was perfectly adequate. The building is a bit shabby in places and is rather higgledy piggledy. It seems, maybe, that various extensions may have been added as you were up and down the stairs quite a lot. In the relaxation area there are an enormous amount of unnecessary changing rooms which seems to be an awful waste of space. The breakfast is located in a beautiful roof top room with fabulous views. The breakfast itself was very good and the service excellent. We made use of the complimentary minibus up to the town and station which added to the enjoyment of our stay. All in all the staff work really hard and are so friendly and efficient.…
we stayed at le axidie hotel & resort, room excellent with sea views, staff were very helpful and nice, particularly want to mention Salvatore and breakfast team at resort.went way beyond normal service, great food ,great service would recommend this hotel with private beach and facilities
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