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Grand Hotel Royal, BW Premier Collection

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Grand Hotel Royal, BW Premier Collection
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1,144 Reviews from our TripAdvisor Community

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Showing 646: English reviews
Somerset
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Spent 10 nights in this hotel which oozed old fashioned charm. The hotel staff spoke English: were friendly, helpful and generally efficient. Hotel is well placed on the promenade but does mean there is road noise whether you are in the front or back of the hotel relaxing by the swimming pool. Viareggio has an extensive beach which is mainly... More 

Helpful?
Thank Sarells
Marino P, Direttore generale at Grand Hotel Royal, BW Premier Collection, responded to this review

Dear Guest, thankyou for your kind feedback. We would firstly like to apologiese once again for the infortunate event that occured during your stay at our hotel. We can assure you that the water problem was absolutely no risk whatsoever to health, this is why we decide to do not alarm people in hotel. Apologiese also for lukewarm food and... More 

clonmel
Level Contributor
94 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This is a really nice hotel, quiet , well appointed,good food and really pleasant staff. The poolside restaurant at lunchtime serves simple food well,no frills yet reasonable prices.Coffee is something like euro two. This would not be a hotel for teenagers or those seeking a disco experience , but is a chill out for sensible adults.

Helpful?
Thank noel k
Marino P, Direttore generale at Grand Hotel Royal, BW Premier Collection, responded to this review

Dear Guest Thank you very much for kind review. We are pleased you had an enjoyable holiday. Hope you will return Kind regards More 

New York, New York, United States
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Viareggo is a beautiful town, with a large promenade of shops next to a lovely beach. The hotel is one of the nicest on this promenade and is very striking to look at. It's old and grand style is well kept and the staff are all lovely. Beautiful food and a great array of choice for breakfast. We had a... More 

Helpful?
Thank Sarah L
Marino P, Direttore generale at Grand Hotel Royal, BW Premier Collection, responded to this review

Dear Guest, We are very pleased that you enjoyed your stay at our hotel and please accept our sincere compliments! We would like to thank you for your comments Hope to welcome you again in the future at the Grand Best Wishes More 

Pisa, Italy
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

My husband and I spent 10 days at this beautiful hotel and could not fault it at all. The location is perfect, all parts of the hotel spotlessly clean, the food is delicious and the staff are wonderful. Viareggio itself is a beautiful place and it is perfect for sightseeing from. I will definitely return to this hotel.

Helpful?
Thank Deborah C
Marino P, Direttore generale at Grand Hotel Royal, BW Premier Collection, responded to this review

Dear Guest, I appreciate your kind feedback and was happy to hear that you enjoyed your stay at the hotel. Thank you. Hope you will return up. Best Wishes More 

Cheltenham, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

This place was recommended highly by relatives. However, they have got a deal going with Saga which means that anyone else, who are paying Eu200 a night, cannot eat dinner in the restaurant which has about 60 tables. Reception say "ask Restaurant Manager" who says "ask Reception". Thoroughly unprofessional. Would not have booked, had they stated this on their website.... More 

Helpful?
2 Thank Phil_Chambers
Marino P, Direttore generale at Grand Hotel Royal, BW Premier Collection, responded to this review

Dear Mr. Chambers, thank you for your kind feedback. We are upset to know now that your stay was absolutely disappointing. Please accept our sincere apologies. Just to clarify a couple of point: Our Restaurant is quite always full of guest, not only Saga and we do not understand this point of complain even if you have payd a 200... More 

Sheffield
Level Contributor
79 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel stands on the promenade view wonderful sea views and facilities which are wonderful. The staff are very professional and experienced. Food and wine which is as good as anywhere you have been in the world. Grand Royal looks and feels comfortable with all the facilities you wish for, good sized swimming pool, pool bar and two large restaurants.... More 

Helpful?
Thank Anthony G
Marino P, Direttore generale at Grand Hotel Royal, BW Premier Collection, responded to this review

Dear Guest, I am so pleased you and your wife enjoyed your stay with us. We look forward to welcoming you back on your next visit to Viareggio Best Wishes More 

Newcastle upon Tyne
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

A lovely Hotel, which still has its original features. I chose a room on the side of the Hotel because the front of the Hotel is on a main road. The Hotel is air conditioned and has a nice garden and swimming pool manned by a lifeguard. We visited Lucca and Pisa by bus, very easy to use the local... More 

Helpful?
Thank Anngov
Marino P, Direttore generale at Grand Hotel Royal, BW Premier Collection, responded to this review

Dear Guest, It is very kind of you to follow up with thanks !!! I am delighted that you enjoyed your stay but little disappointed for the vote 7 you give at the food. I look forward to welcoming you back to the Royal another time Best regards, More 

Kent
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for a week. Check in was speedy and efficient. We were upgraded to a sea view room from a side sea view and a bottle of Cava with a card from the manager was waiting for us as we were celebrating our 35th wedding anniversary which was a lovely touch. The sunsets from the room were beautiful.... More 

Helpful?
Thank Chrisca50
Marino P, Direttore generale at Grand Hotel Royal, BW Premier Collection, responded to this review

Dear Guest, Thank you for your comments and I am very pleased you had a good time during your stay with us. We think our snacks at the pool Bar are more then correct considering the service we give, apologies if you find price expensive. Looking forward to welcome you again Kind regards More 

Kent
Level Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 1 week ago

This is the third time we have stayed at this hotel. The hotel is elegant and spotlessly clean, as was our room. This year we felt that the evening meal was of a higher standard from our previous 2 stays. The standard of service is extremely high with friendly staff who cannot do enough for their guests, they really make... More 

Helpful?
Thank MrsFlip
Marino P, Direttore generale at Grand Hotel Royal, BW Premier Collection, responded to this review

Dear Guest Thank you very much your wonderful review. We were truly touched to receive your comments and are delighted that you enjoyed spending your third time here. Hope to welcome you again in the furure KInd regards More 

A TripAdvisor Member
5 of 5 stars Reviewed 2 weeks ago via mobile

My teenage daughter and I had the most lovely few days before she returned to school, and could not have had a better time. The hotel and staff were thoroughly charming and the food and service were of a very high standard. The location was ideal for getting around Viareggio itself, cycling along to the other seaside towns and we... More 

Helpful?
Thank A TripAdvisor Member
Marino P, Direttore generale at Grand Hotel Royal, BW Premier Collection, responded to this review

Dear Guest Thank you for sharing your review of our Grand Hotel Royal It was a pleasure to learn that you had a thoroughly enjoyable experience and I was delighted to read that our team helped to ensure your family had a wonderful stay with us. Rest assured that I will share your feedback with the team who will be... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Restaurant
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair access
Food & drink at the hotel
BW Premier Collection Grand Hotel Royal
BW Premier Collection Grand Hotel Royal
Cuisines: Italian, Mediterranean, European
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Business Center with Internet Access
  • Multilingual Staff
  • Babysitting

Additional Information about Grand Hotel Royal, BW Premier Collection

Address: Viale Giosue Carducci 44, 55049 Viareggio, Italy
Location: Italy > Tuscany > Province of Lucca > Viareggio
Price Range: $99 - $248 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Hotel Royal, BW Premier Collection 4*
Number of rooms: 114
Reservation Options:
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Also Known As:
Best Western Viareggio
Viareggio Best Western
Grand Hotel Royal Viareggio
Hotel Style:
#1 On the Beach Hotel in Viareggio
#1 Family Hotel in Viareggio
#1 Luxury Hotel in Viareggio
#1 Romantic Hotel in Viareggio
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