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BW Premier Collection Grand Hotel Royal

Certificate of Excellence
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Viale Giosue Carducci 44, 55049 Viareggio, Italy (Formerly BW Premier Collection Grand Hotel Royal)
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1,077 Reviews from our TripAdvisor Community

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Showing 610: English reviews
Isle of Wight, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW via mobile

Stayed here many times over the years, still as good as ever. Location brilliant, lots of places to visit within easy reach. Staff friendly as always and good to see many of the same faces,especially the lifeguard! Service good, rooms very bright, spacious and clean. Breakfast plentiful and lots of choice. Will definitely be back again.

Helpful?
Thank rpritchard50
Brighton, United Kingdom
Level Contributor
31 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

We stayed at this hotel for 6 nights. Our room was on the first floor, sea facing and of a good size. The aircon was nice and quiet and there was good wardrobe space. The bed was super hard but after a couple of nights, you'd get used to it. The bathroom was also of a good size with all... More 

Helpful?
Thank tripforthree
Chipping Campden, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

2016 was our 20th year staing in this lovely hotel. On our second evening my huband developed acute stomach pains and asked for a Doctor. The Doctor was escorted up to the room by Francesco from the reception desk. Francesco translated all the Doctor said. An ambulance was called and in no time 5 medics arrived, my husbfand was put... More 

Helpful?
1 Thank Vicky G
Marino P, Direttore generale at BW Premier Collection Grand Hotel Royal, responded to this review

Dear Guest Thank you so much for your kind review. We hope that your husband has recovered back to full health now. It was unfortunate that this incident happened whilst on holiday, after visiting the Grand Hotel Royal for 20 years, but we are pleased to have been able to assist you in every way possible. Customer care is our... More 

Buckfastleigh, United Kingdom
Level Contributor
26 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We stayed at this hotel for three nights from 7th to 10th July, it was the last leg of our tour of Tuscany. We had visited previously about 10 years ago and loved our stay, this time was even better. The hotel is in an excellent position right on the promenade in this fantastic resort. The facilities at the hotel... More 

Helpful?
Thank Chumsy17171
Marino P, Direttore generale at BW Premier Collection Grand Hotel Royal, responded to this review

Dear Guest, It is very genuine of you to remember the names of the individual staff members who helped you to retain such warm thoughts of your stay at the Grand Hotel Royal . I completely understand why you might have singled out these particular members of staff, as they are all integral components contributing to what I believe is... More 

Coventry, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel represents for us the best week of our year and our seventh visit in 2016 certainly didn't let us down. This hotel is set in a beautiful historic building and maintains a fabulous balance of discrete elegance and stylish comfort. Bedrooms are high ceilinged and simply furnished with original floor tiles, balconies overlook the road, the beach and... More 

Helpful?
Thank Jane59728
Marino P, Direttore generale at BW Premier Collection Grand Hotel Royal, responded to this review

Dear Guest, wow, wow,wow!!!!! Thank you for your kind words, which make for great reading. I hope you will continue to choose The Royal (in secret) as your home away from home, and please do make yourself known to the Front of House team who will go out of their way to look after you when you are travelling to... More 

London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago

This is a very charming hotel, which is well located. It is classified as a four star hotel because of its amenities but not for the quality of the hotel which is in need of attention. Our room was sea view facing. Because the windows and shutters did not close properly due to the lack of maintenance the room proved... More 

Helpful?
Thank Hadley38
Marino P, Direttore generale at BW Premier Collection Grand Hotel Royal, responded to this review

Dear Guest, Thank you for your review. We are sorry to hear that you were not entirely satisfied during your stay. We apologise for any inconvenience caused and would like to confirm that we do have a number of loyal guests who have continued to return for many years. Following your various comments, we would like to clarify a couple... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Once again we are in Viareggio at the Hotel Grand Royal . Where else is their to go. It has all we need . Welcomed as usually by wonderful staff . In our usually room we have had for the Past 20 years. This year they have taken out the old style bath and fitted a new shower room which... More 

Helpful?
Thank Michael G
Marino P, Direttore generale at BW Premier Collection Grand Hotel Royal, responded to this review

Dear Guest Thank you for your kind review. We are pleased to hear that you have recovered well. Customer care is always our priority, ensuring that our guests are safe and enjoying their stay with us. You have kindly made it clear to other clients that we try our utmost to look after guests and their wellbeing as it was... More 

Rayleigh, England, United Kingdom
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We returned from this beautiful old hotel yesterday after a weeks stay. We booked half board in a classic room through Citalia. The architecture of the building as you first see it from outside is breathtaking. The interior is old fashioned but in keeping with the period. Breakfast is excellent and served in beautiful surroundings, dinner was served on the... More 

Helpful?
Thank Jackie S
Marino P, Direttore generale at BW Premier Collection Grand Hotel Royal, responded to this review

Dear Guest We would like to apologise for any inconvenience caused during your stay but would like to thank you for your feedback and kind review, with full vote! We do hope you enjoy a better experience with the room view on your next visit and look forward to welcoming you again at the Grand Hotel Royal. Best regards, Sacha... More 

Glasgow, United Kingdom
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We booked this hotel because it had gardens and a pool, but it offered so much more. This hotel is like something out of a bygone era, opulent and grand. Our room was huge, spotlessly clean with gorgeous views. Excellent choice at breakfast with the options of freshly cooked eggs...... But the best is the stunning gardens with hammocks and... More 

Helpful?
1 Thank Largs286
Marino P, Direttore generale at BW Premier Collection Grand Hotel Royal, responded to this review

Dear Guest, What a fantastic feedback. We very much look forward to welcoming you back to The Royal again and hope that we can repeat the same performance. Thank you very much for sharing your experience. Best Wishes More 

sheffield
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is directly across from the promenade and beach, it's a very grand looking hotel inside and out , although it would have been at its best about 50years ago , the breakfast room gets a little crowded most days but the food is acceptable . The evening meals were very good and varied and served by very pleasant... More 

Helpful?
Thank mark s
Marino P, Direttore generale at BW Premier Collection Grand Hotel Royal, responded to this review

Dear Guest Thank you for sharing your review of our Grand Hotel Royal It was a pleasure to learn that you had a thoroughly enjoyable experience and I was delighted to read that our team helped to ensure you a wonderful stay with us. Your comment "food accetable at breakfast" disappoints us but you said finally you will come again... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Pool
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Bar/Lounge
  • Free Breakfast
  • Room Service
About the property
  • Beachfront
  • Wheelchair access
Food & drink at the hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Business Center with Internet Access
  • Multilingual Staff
  • Babysitting

Additional Information about BW Premier Collection Grand Hotel Royal

Address: Viale Giosue Carducci 44, 55049 Viareggio, Italy (Formerly BW Premier Collection Grand Hotel Royal)
Location: Italy > Tuscany > Province of Lucca > Viareggio
Price Range: $137 - $345 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BW Premier Collection Grand Hotel Royal 4*
Number of rooms: 114
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotwire, Hotels.com, Odigeo, HotelTravel.com, Agoda, Travelocity and Priceline so you can book your BW Premier Collection Grand Hotel Royal reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Viareggio
Viareggio Best Western
Grand Hotel Royal Viareggio
Hotel Style:
#1 On the Beach Hotel in Viareggio
#1 Family Hotel in Viareggio
#1 Luxury Hotel in Viareggio
#1 Romantic Hotel in Viareggio
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