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Apparthotel Winklwiese

Via Aue 33 Olang, 39030, Valdaora Italy
Traveler (48)
Room & Suite (12)
Dining (7)

About

#20 of 23 hotels in Valdaora
Location
Cleanliness
Service
Value
Property amenities
Free parking
Bar/Lounge
Spa
Fitness Center with Gym / Workout Room
Breakfast Available
Children Activities (Kid / Family Friendly)
Dry Cleaning
Hot Tub
Laundry Service
Multilingual Staff
Non-smoking hotel
Paid Internet
Paid Wifi
Pets Allowed ( Dog / Pet Friendly )
Sauna
Shuttle Bus Service
Ski-In / Ski-Out
Wheelchair access
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Room features
Minibar
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
67Reviews
1Q+A
1Room tip
Traveler rating
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+1
We stayed here for 7 nights. This is an apparthotel. Rooms have small kitchens. There is a refrigator in the kitchen, but no freezer. They have a shared freezer in groundfloor. Professional, kind and helpful staff but not always available at the reception desk. If you need something you must call them by phone. On our first morning we ordered breakfast and we were the only guests in the breakfast room (breakfast seems to be expensive).  Breakfast for a hotel declared as 4 star hotel should be better. Heating in the apartment is regulated at 22 C. When this temperature is reached the heating is automatically turned off. This is not good in case you have to dry some wet clothes or gloves. In moments it was cold. Hotel is about 20 minutes walk from the city centre and about 10 minutes by car from the cable car to Kronplatz. Skibus station is close to the hotel (15 meters) We got free wifi accounts (4 accounts per room) - thanks, but usually you must pay a daily fee. Several free parking places for cars around the hotel. They have also a garage but you must pay for it. They have a huge playground for kids in front of the hotel with several animals. It is also nice to play there during the winter time if it is under snow. Free table tenis, sauna and jacuzzi inside. Rooms are very clean. This is a fair place but far away from a perfect place. Some things should be improved.
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This place is awesome all the way around! Great layout, everything is convenient and accessible. They even have an elevator. Some of the amenities we enjoyed were the Stube, the ski room. The bus stop is so close you can throw your skis over there. If you have kids this is even better. They have a play room that will keep even the most active kids entertained. I am surprised they don't actually put a picture on their website. We didn't eat there but the breakfast looked great and you can have fresh bread every morning for your room. The bathrooms have heated tile floors and the rooms are very comfortable. They also have a laundry room even though we didn't use it. Most important of all was how friendly and accommodating the staff was. Virginia was the best and will make sure you are settled in when you arrive.
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During our stay we were accomodated in the Chalet, which is around 300 m down from the main building, located in the village. So each morning we were walking up and down towards our breakfast. When making booking we were informed that halfboard is possible, however it was not emphasized that dinner is provided in the restaurant 800 m away from the chalet which was a little bit annoying with the small child. However we decided to buy halfboard but were not informed that on Tuesdays this restaurant is closed. We bought vouchers for all evenings and we haven´t received money back, though we were told we would be. Restaurant was very nice, but food was not appropriate for 1 and half year old child, which made our dinners even more complicated.. In general our accommodation was very nice and very good, but issues with halfboard left a bit bitter taste. Knowing this in advance we would decide otherwise.
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We had a 3 night stay here during July and wish we had booked a longer stay. Accommodation is more self contained/chalet style than hotel with a large living room/bedroom, bathroom and balcony with a fantastic view of the valley. There was also a small kitchen within our room but we had not requested this extra facility for our stay so it remained locked (this didn't bother us as we like to dine out). I imagine that this would be really useful for larger parties or families staying here. Bread was available to order for your room from the main lobby, and there was an honesty fridge where you could obtain soft drinks, water and beer and pay when you checked out. Breakfast was a good selection of cold foods, with boiled or scrambled eggs available on request. We enjoyed the spa very much which was clean and equipped to a nice standard. Great attention to detail, lovely staff and a really relaxing environment. They get the balance right between family run and luxury. Can't wait to go back.
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PRICE RANGE
$100 - $246 (Based on Average Rates for a Standard Room)
LOCATION
ItalyTrentino-Alto AdigeProvince of South TyrolValdaora
NUMBER OF ROOMS
22
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