Royal Hotel Sanremo
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Corso Imperatrice 80, 18038, Sanremo Italy
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360
Panoramas (64) Room & Suite (444)
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Travel safe during COVID-19
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What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Hand sanitizer available to guests & staff
- Stay-at-home policy for staff with symptoms
- Regularly sanitized high-traffic areas
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Updated 06/17/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Royal Hotel Sanremo
Updated 06/17/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#6 of 43 hotels in Sanremo
Location
Cleanliness
Service
Value
Travelers' Choice
Royal Hotel Sanremo is an exclusive property rich in history and tradition, just the ideal choice for guests seeking intimacy, relaxation and luxury. Uniquely located on the charming Italian Riviera of Flowers, it is set in its lush subtropical park, close to the seaside and to the centre of town with its Casino and shopping area.The hotel boasts 126 beautifully and individually decorated rooms and suites, spacious public areas and a heated outdoor sea-water swimming-pool with children's section. Dining options include Restaurant Fiori di Murano with beautiful views, Salad Bar delle Rose for a light lunch, Pool Restaurant and Bar Corallina, with pizzeria and grill in the summer, as well as gourmet Restaurant Il Giardino on the terrace for alfresco candlelit dining in the intimacy of the park. All these restaurants serve top-rated cuisine with a choice of exquisite regional, Mediterranean and international dishes.The Royal Wellness features signature treatments and a "no prescription" wet zone with hydromassage pool, emotional showers, hammam, Vitarium, relaxation area, herbal tea and juice corner. A most welcoming, luxurious and stylish oasis, just perfect to indulge mind and body, to pamper yourself in a refined and cosy atmosphere/
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Bicycle rental
Babysitting
Parking
Wifi
Hot tub
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Swimup bar
Poolside bar
Tennis court
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Full body massage
Massage
Salon
Solarium
Baggage storage
Concierge
Currency exchange
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Historic Hotel
Languages Spoken
English, French, Italian
Location
Full view
92Great for walkers
Grade: 92 out of 100
30Restaurantswithin 0.3 miles
9Attractionswithin 0.3 miles
Contact
Corso Imperatrice 80, 18038, Sanremo Italy
Name/address in local language
Getting there
Rental CarsSee all Sanremo rental cars
1218Reviews27Q+A100Room tips
Reviews
Traveler rating
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Popular mentions
We stayed 6 days at the Royal. A historical belle epoque hotel with punctilious service. We stayed in a superior room with a balcony and seaview on the fourth floor. The room was sound proof with a silent airconditioning. Both room and bathroom were spotless clean. Fine dining experiences in Il Giardano restaurant and the casual Corallina. Both have a nice winelist. The breakfast was served on the terrace but the buffet was the low point for me.. rather standard for a 5 star luxury hotel. We enjoyed the pool but choose a spot a bit away from the busy road. The hotel is located on a hill away from the hustle and bustle of Sanremo in high season. Excellent experience and we will come back one day but in a quieter period than august.
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Date of stay: August 2021Trip type: Traveled on business
Value
Location
Service
1 Helpful vote
Helpful
Welcome to the Italian almost XIXth century exquisite charm. Going to Royal hotel is like going back in time and it’s refreshing. We spent three days there this summer and were charmed by the service at the pool and the restaurants. The breakfast was the low point of the trip being disturbed by the covid and it was not to my taste but I can be picky about food.
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Date of stay: August 2021Trip type: Traveled with family
Helpful
This is the kind of place with huge potential where you kind of shake your head because they just don’t seem to get how off the mark they are. They may have been something special in the past, they may have a fancy chef from Tuscany, they may have some wonky pool design from the 70s, they may say that they have super trained staff – but believe me, this is no more than a dilapidated 3.5 star experience - this is not luxury. Service in general is just very basic and sometimes unwelcoming. The exception is the pool staff and porters - but they work for tips. Most demoralising is the food – the scallops & the bass were overcooked – breakfast is just not that inspired. When you feel that your own modest cooking skills could be more tasteful than the restaurant you know you’re eating something quite basic with no refinement. We ate much better Ligurian cuisine in town. The place is so run down, the pool could use a good sweep and cleaning, the carpet on the stairs is so cheap and poorly laid that everyone is tripping on it. This is probably one of the better hotels in Sanremo - but a low bar considering what you can get in the region for the same price. We will not be returning.…
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Date of stay: August 2021
Rooms
Location
Service
Helpful
Response from Marco Sarlo, Agenzia/Consulente at Royal Hotel Sanremo
Responded Aug 11, 2021
Dear Client, I refer to your review concerning your recent stay at the Royal Hotel Sanremo. I thank you very much for your preference and for taking time to share your experience. We constantly strive to meet our clients’ needs and expectations and both positive and negative comments are welcome to improve our standards. We are aware that first class treatment, high level of comfort and facilities, genuine hospitality and professionalism are expected. We devote many efforts and passion to keep our 149-year old property always appealing and to provide our clients an exclusive and emotional experience. I took note of the negative issues you put in evidence and I am sorry about that. Please allow me to send you my notes after checking with the Departments concerned. You booked directly with the hotel a superior double room with sea view from August 5th to 8th at the daily rate of 599,00 euros with buffet breakfast. On arrival you have been assigned room n. 320. With regard to the seawater swimming-pool, heated to 27°C and set in our quiet subtropical park of 16,000 sq m, it was designed by Gio Ponti and built by a company specializing in dams during the years of the reconstruction of Italy. It was one of the first seawater swimming-pools in Europe, inaugurated in 1948, and is therefore a historic and exclusive architectural work. The reinforced concrete structure is covered with 2 x 2 cm ceramic mosaic tiles of different shades of aquamarine blue that reproduce the effect of the emerald blue of the Caribbean Sea, with local stones of various sizes inserted into the mosaic and the supporting structure. Every year we dedicate no less than 40,000 Euros, which represents an important part of our budget, for its maintenance and for that of the surrounding area, including the plants. In addition to this conservative intervention, its reconstruction, in collaboration with the Foundation of the same name based in Milan and respecting its original style, has been included in our investment plan. Concerning the buffet breakfast, it is highly appreciated even from the most demaning international guests and we always receive many compliments on it. It consists of 150 different hot, cold, savoury and sweet dishes including: olive oil bread, five-cereal bread, wholemeal bread, milk bread, olive bread, raisin sandwich loaf, white French loaf, flour type “0” bread, typical focaccia bread, rusks, selection of buns, pastries and fancy biscuits, tarts served with jams and marmalades, honeys, Nutella, Italian and foreign butters, margarine; All Bran, Corn Flakes, chocolate Corn Flakes, extra Classic Muesli, Extra Muesli Fruit Magic, Extra Belgian Chocolate and Hazelnut Muesli, Rice Krispies, porridge, gluten-free Corn Flakes; gluten free pancakes with maple syrup, jam or Nutella; natural yoghurt, fruit yoghurt, low-fat natural yoghurt and low fat fruit yoghurt; marinated salmon, cooked ham, salami Milano and mortadella, turkey breast; Bel Paese, Babybel, Emmenthal, Fontina cheese; orange and grapefruit freshly squeezed juices, sparkling wine; fruit in season; fruit compote; vegetables; hot dishes as string beans with tomato sauce, potato rösti. Plus our organic corner: jam tartlets, salt brown rice biscuits, no salt brown rice biscuits, sugar-free kamut rusks, sugar-free jams and marmalades, honey, whole milk, soy milk, rice milk, lactose-free milk, natural whole milk yoghurt, whole milk fruit yoghurt, low-fat natural yoghurt, low-fat fruit yoghurt, soy yoghurt, lactose-free yoghurt. Over the years, we have also considerably expanded our offer regarding eggs and omelette, on request, with direct order at the table: No 2 soft boiled eggs (4 minutes), fried eggs, fried eggs with ham or bacon, plain omelette, ham omelette, cheese omelette, vegetable omelette, mushroom omelette, egg white omelette, egg white omelette with cherry jam, egg white omelette with red berry jam. Further to this, a rich cafeteria and a wide choice of beverages are available, while other dishes are à la carte. The Covid protocol has imposed major constraints on the presentation of the buffet which is served by our staff to avoid contamination. This unfortunately has also had an impact on aesthetics, but we prefer to safeguard health and safety of our clients and team which are a priority. I regret that you didn’t appreciate the dinner you had at the Restaurant Fiori di Murano. Since June 1st, we have served without receiving a complaint 160 dishes of scallops, the most popular fish starter, and 246 of sea bass fillet, the most requested fish steak. You consumed the courses entirely and you made no complaints to the Maître on duty or the Reception staff. For your comment on tips, I would like to point out that in Italy, according to the national contract, staff are paid a monthly salary including the pension and health fund. The thirteenth and fourteenth month are paid and at the end of the employment relationship there is a payment corresponding to an extra month for each year worked. As per the national and company contract, it is forbidden to ask clients for tips. It is a tradition in hotels, as in many parts of the world, for a particularly satisfied guest to elegantly give a tip that can be accepted by the employee. To claim that our pool employees and porters work well for a tip is particularly unfair and quite hateful and undermines the dignity of the workers. Our rates that we constantly monitor are in line with the ones of our Italian and French competitors, including Monaco. Our tariff strategy is part of our sales and marketing actions. Referring to quality levels, please consider that our hotel has always been rated 5-star luxury and it is certified annually by the mistery guest of the “The Leading Hotels of the World” who carries out the anonymous inspection to assess compliance with the strict standards. The latest audit took place on August 6th and 7th and everything was found to be in perfect line. It is a pity that you didn’t express your criticism to the team during your stay. Customer satisfaction is our priority. We are always willing to assist our clients in an assertive way and whenever possible to anticipate the requests of our regular guests. However, problems can occur sometimes, despite our efforts, especially during peak season. Your opinion is of course legitimate, but questionable and in contrast to the great majority of positive feedback posted on social networks which have allowed us to achieve high ratings. From your reviews we can see that you have a lot of experience in the luxury segment. There are some good standard chain hotels and a few inns and brasseries. Readers and experienced travellers will be able to evaluate your comments objectively. Feeling confident that our position has been clarified, I would be delighted to welcome you again in the future assuring you that we will do the utmost to make your stay very enjoyable. In the meantime, I wish you a lovely continuation of the summer season with warm regards from sunny Sanremo. Marco Sarlo Management Consultant
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great hotel! we keep coming back. this was already our fourth time at the hotel and we will certainly go back. stunning location. great pools, also nice kids pool (our 2-year old loved it). nice pool-side lunch restaurant. true holiday feeling!
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Date of stay: July 2021Trip type: Traveled with family
Helpful
A bit disappointing Amazing building and location in nice Sanremo But it was not near a five star experience - seems liked they lived of their legacy and not trying hard enough to be the best possible experience in the present I felt a bit like if you visit the old strip in Las Vegas… Examples: service not very engaging, room service often not answering, worn down many places, weeds, gym not open until 13.00, impossible to get an iron to my room (offered an almost 20 eur fee for one shirt instead…), not possible to get a water boiler/coffee maker in the room (again then forced to pay overpriced room service). We had expected more and it was the lowest hotel experience on our Italy round trip
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Date of stay: June 2021Trip type: Traveled with family
1 Helpful vote
Helpful
Response from Marco Sarlo, Agenzia/Consulente at Royal Hotel Sanremo
Responded 4 weeks ago
Dear Client, I refer to your review concerning your stay at the Royal Hotel Sanremo. I thank you very much for your preference and for taking time to share your experience. We constantly strive to meet our clients’ needs and expectations and both positive and negative comments are welcome to improve our standards. We are aware that first class treatment, high level of comfort and facilities, genuine hospitality and professionalism are expected. We devote many efforts and passion to keep our 149-year old property always appealing and to provide an exclusive and emotional experience. I am pleased to learn that you found our property and our location amazing and that you enjoyed our nice town. At the same I took note of the negative issues you put in evidence. Please allow me to express my apologies for any inconvenience or discomfort felt and to clarify our position. Our property, rich in history and tradition, has its own style which differs from a hotel chain or a new one. This feature gives it a timeless charm many discerning travellers with correct expectations love and look for, becoming our regular guests. Every year, we plan important renovation works of rooms, internal and external common areas during our closing months in fall and winter, demonstrating our ongoing commitment to improve the level of comfort. With regard to the services available, I would like to inform you that the Covid protocol has obliged us to modify and reduce the hours of some of them, including the fitness room. In fact, all equipment must be sanitised before opening. Concerning the use of the iron in the room, please note that this is not possible for safety reasons according to fire regulations. It is a service that some lower category hotels abroad provide, but it is not a 5-star hotel service. There is no coffee station, but hot water is provided by the room service upon request. On our rates, which you consider high, we monitor them constantly. They are in line with the ones of our Italian and French competitors, including Monaco. Our tariff strategy is part of our correct sales and marketing actions. Customer satisfaction is our priority. We are always willing to assist our clients in an assertive way and whenever possible to anticipate their requests. However, problems can occur sometimes, despite our efforts, especially during peak season. Finally, I take the opportunity to update you in a more extensive way. In addition to annual restyling, team trainee courses are organised up to 4,200 working hours per year testifying our continuous commitment to pursue maximum efficiency. The staff are trained to provide excellent service and to develop a genuine sense of belonging and brand identity. If necessary, I act promptly and in the most appropriate way to make them understand the importance of professionalism in serving our guests in a manner befitting their role and the standards of the high hotel industry. Feeling confident that our position has been clarified, I would be delighted to welcome you back in the future and assure you that we will do the utmost to make your stay very enjoyable. In the meantime, I wish you a lovely continuation of the summer season with warm regards from sunny Sanremo. Marco Sarlo Management Consultant
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PRICE RANGE
$220 - $534 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
royal san remo, san remo royal hotel, royal hotel san remo
LOCATION
ItalyLiguriaItalian RivieraSanremo
NUMBER OF ROOMS
126
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Claim Your Listing Frequently Asked Questions about Royal Hotel Sanremo
Which popular attractions are close to Royal Hotel Sanremo?
Nearby attractions include Russian Orthodox Church (San Basilio) (0.1 miles), Corso dell'Imperatrice (0.2 miles), and San Remo Casino (0.2 miles).
What are some of the property amenities at Royal Hotel Sanremo?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Royal Hotel Sanremo?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Royal Hotel Sanremo?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
What are some restaurants close to Royal Hotel Sanremo?
Conveniently located restaurants include Quintessenza Restaurant, Ristorante Buena Vista, and Pizzeria Club 64.
Are there opportunities to exercise at Royal Hotel Sanremo?
Yes, guests have access to a pool and a fitness center during their stay.
Does Royal Hotel Sanremo have an airport shuttle?
Yes, Royal Hotel Sanremo offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Royal Hotel Sanremo located near the city center?
Yes, it is 0.5 miles away from the center of Sanremo.
Are any cleaning services offered at Royal Hotel Sanremo?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Royal Hotel Sanremo?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.