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Via Hermann Panzer 1, 38054 San Martino di Castrozza, Primiero San Martino di Castrozza Italy
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Traveler (266)
360
Panoramas (11)
Room & Suite (245)

About

#3 of 30 hotels in San Martino di Castrozza
Location
4.8
Cleanliness
4.8
Service
4.7
Value
4.6
Una vacanza con la vostra famiglia, in Trentino. Hotel Vienna è un wellness hotel trentino che vi accoglie in una struttura calda, immersa nel maestoso scenario naturale delle Dolomiti orientali. È la vacanza benessere per riacquistare energia, perché la montagna del Trentino ha questa proprietà benefica tutto l’anno! Scoprite le offerte vacanze all’interno del sito! Un Trentino che stupisce sempre!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot tub
Fitness Center with Gym / Workout Room
Free breakfast
Ski school
Babysitting
Children Activities (Kid / Family Friendly)
Wifi
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Kids club
Shuttle bus service
Business Center with Internet Access
Banquet room
Meeting rooms
Ski In / Ski Out
Concierge
Non-smoking hotel
Dry cleaning
Laundry service
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Room features
Air conditioning
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Romantic
Languages Spoken
German
773Reviews5Q+A2Room tips
Traveler rating
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nick bruno wrote a review Dec 2019
1 contribution1 helpful vote
Spent one night with my wife. Everything was just perfect. Nice room, comfortable bed, top-quality breakfast. Friendly and helpful staff. And of course a great location. I will recommend Hotel Vienna to all my friends.
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Date of stay: December 2019
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1 Helpful vote
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Response from GLORIASCALET, Direttore at Hotel Vienna
Responded Jan 2, 2020
Dear bruno12345, Thank you very much for taking the time to share your valuable opinion with other TripAdvisor visitors. We would really like to thank you for your kind words and appreciation of our hard work. We strive every time to meet and exceed our guests' expectations and we are really glad to read that we succeeded in this occasion. We are looking forward to your next visit. Your Friendly Scalet Family Gloria
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heynefelissima wrote a review Aug 2019
2 contributions3 helpful votes
The location is one of the best I ever seen. Dolomites are a dream. the hotel is near the center, in the nature, with a wonderful view on the mountains. The food is good, the service also. the atmosfere is super
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Date of stay: August 2019
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1 Helpful vote
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Molthan wrote a review Sep 2018
Miami, Florida49 contributions59 helpful votes
If you want to stay in a perfectly run hotel with jaw-dropping views, flower boxes on the balconies, and friendly proprietors, this is your place! This hotel is family-owned, and we interacted mostly with Gloria, who is fluent in English and took very good care of us. Everything about this hotel is charming. Our room was a little cold the first night and Gloria offered to let us sleep in another room to ensure our comfort (we declined because our duvets were so warm). The breakfast was a typical European buffet, with the added benefit of freshly cooked eggs and bacon. When Gloria learned we we're taking photos from our balcony, she let us in other unoccupied rooms on the third floor for even better photo opportunities. The rooms were spotless. WiFi was provided, but like the other hotels in the Dolomites, it worked best in the lobby. I highly recommend staying at Hotel Vienna.
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Date of stay: September 2018Trip type: Traveled as a couple
1 Helpful vote
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Katia K wrote a review Jul 2017
Ilford, United Kingdom7 contributions12 helpful votes
Spent two weeks at this hotel with my 9 months old baby. Thoroughly enjoyed the whole experience. Lovely location, nice room, incredibly helpful floor staff, amazing food. My baby can be a bit of a handful, but even when he broke plates, the owner just smiled and made a joke about him learning about gravity. Nice to see that most of the guests were returning time after time. Perfect for families, they have the children table for lunch and dinner, so the kids know each other and play together. Absolutely recommended
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Date of stay: July 2017
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Trip type: Traveled with family
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katiemcx wrote a review Jan 2016
59 contributions18 helpful votes
Enjoyed this hotel as staff were mostly very helpful and friendly. However the owners were a bit quick to charge for extras and use the language differences as an excuse. Overall it was a nice clean hotel with some excellent floor/bar/ waiting staff. Could also do with warning guests about key arrangements for returning late at night.
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Date of stay: January 2016Trip type: Traveled with friends
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IrelandMerlin wrote a review Jan 2016
Enniskillen, United Kingdom99 contributions116 helpful votes
21 of us, children and adults from 7 to 72 years of age, stayed in hotel vienna in january 2016, positives first: beautiful scenery, lovely hotel with functional clean rooms and friendly staff, our romanian waitress was pleasent and professional and helpful and had good english (but could improve when it comes to menu choices made by us: occassionally a bit overbearing asking multiple times about menu choices at breakfast and dinner). Location of the hotel was good, ski bus right in front of hotel, not far to ice-skating ring and ice kart track (brillant, fun!) and only 3 minutes walk to village center with good cafes and pizzerias and bars. on the matters which leave room for improvement: charging extra for jacuzzi, steam room and sauna is not up to standard, should be included in overall price. The food: choice at breakfast and dinner was good and plenty of it BUT the quality was limited if not mediocre, more quality and not quantity would be a big improvement. Italians are child friendly, no problem, but with so many children between 2 and 7 years old still in the bar area after 9pm we had to resort to other pubs and bars not to feel like in a kindergarten , although the hotel bar would have been nice. Would i go back? probably yes but only if food improves and access to leisure area included in overall price, would give 5 stars then. the skiing was limited due to lack of snow, only few runs were open, i feel they could have done better by preparing and opening more slopes thanks to snow canons.
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Date of stay: January 2016
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Trip type: Traveled with friends
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Pemichongan wrote a review Sep 2014
Palmyra, Pennsylvania114 contributions69 helpful votes
We arrived late at night in a thunderstorm, were made welcome and were served a wonderful dinner, even though the kitchen had closed. Imagine our surprise and wonderment when we looked out our window in the morning - with the clouds just clearing the Dolomite Mountains! We hated to leave this hotel. The staff are so warm and accommodating (but English is only spoken by younger family members). Food was terrific - breakfast was awesome. Gloria and her brother were so helpful. The hotel is very sophisticated in its use of technology - and it has a parking garage! Ophelia was such a great server, even though we didn't speak each other's language. The best! Free wifi worked well.
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Date of stay: September 2014
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Trip type: Traveled as a couple
Room Tip: Ask for a balcony so you can view the mountains from your room.
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Antonella U wrote a review Sep 2013
Dublin, Ireland2 contributions
We spent five days in S.Martino di Castrozza and we stayed at the Hotel Vienna with our two kids in July. Our break was very relaxing. Walks and hikes start at walking distance from the hotel, so there is no need to drive once you get there. We took half board, with our dinner included. Dinners were very high standard, and there was a kids table with a babysitter, which meant that we could really enjoy the meal (and the children too!) The family room was ideal for us, and there is a spacious garden to enjoy the fresh air.
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Date of stay: July 2013
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Trip type: Traveled with family
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MisterBespoke wrote a review Sep 2013
Duarte, California107 contributions110 helpful votes
My wife and I are huge fans of the Dolomite mountains of northern Italy. We have stayed in Cortina d' Ampezzp, Castelrotto (Rick Steeves pick) and Ortesei in the Val Gardena. This was our first time in San Martino and I can say from experience that its location at the foot of the most awe-inspiring peaks and crags is the best in the Dolomites we've seen so far. Hotel Vienna is situated perfectly in San Martino and is easy to find. The exterior is lovely and the common area lounge and dining area is also very attractive. Our bedroom was modest in size but had a spacious balcony to soak up the views from. The walls of our room were a bit sterile as not a picture hung on them. Bedding was fine. Shower was tiny. Very quiet. Not a hint of noise from the above and adjacent rooms. They also have a lift. We signed on for the half-board which includes breakfast and dinner. The food over our 6 night stay ranged from decent to very good. There was plenty of it. My only issues with the Vienna is it's lack of a friendly person at the front desk who can speak English. We arrived at 6:15 on a Friday evening and no one was covering the front desk. I had to search around to find some help which was quite frustrating after a very long travel day. The Marino family own the Vienna and their son and daughter Corrado and Gloria are very sweet and do speak English. The parents do not. Their front desk lady Giovanna was useless, unfriendly and nearly non-existent. When I asked for the wifi code she said it wasn't working. I told her I was self-employed and needed to stay in touch with clients while on holiday and that I booked the Vienna because it had wifi. This was a big problem for me, and I told her so. Her cold, unapologetic response was to tell me that it was a big problem for her as well. She didn't even suggest another option in town which offered free wifi. She offered no solutions! We were told that we were the Vienna's first American guests by Gloria. The place is #1 on TA, and had been awarded a excellent service award from this site. I didn't get great service, except from the lovely and welcoming Elizabetta, Corrado and Gloria. Their isn't an English button to click on their website. I would probably give them 3.5 stars if I could, but I'll go with 4 stars because of the afore mentioned individuals. All in all, San Martino delivered awesome mountain thrills and the Vienna's mostly Italian clientele were friendly and a lot of fun to be around!
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Date of stay: August 2013
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Trip type: Traveled as a couple
Room Tip: Ask for a room on the east side of the building on the 2nd or 3rd floors for the awesome mountain...
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Gigella M wrote a review Apr 2013
Krakow318 contributions24 helpful votes
+1
Fantastic hotel, very stylish, camfortable and clean. The owners are very hospitable and take care of their guests. Rooms are spacious and many of them have excellent view to the mountains.The restaurant offers delicious meals and you can try typical menu. The place is also perfect as is both calm and closed to the town centre. If you want to ski this is the best choice because a ski lift to Malga Ces-Malga Valcigolera-Punta Ces is less crowded than Tagnola and what's more important those slops are more varied - from very easy to more dificult. I reccomend this hotel for everyone and only can be affraid if booking of a room is easy... Any negatives ? - Maybe one - too small box safe , only for wallet or passport, not for laptop or photo camera.
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Date of stay: March 2013
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Trip type: Traveled solo
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PRICE RANGE
$174 - $266 (Based on Average Rates for a Standard Room)
LOCATION
ItalyTrentino-Alto AdigeProvince of TrentoPrimiero San Martino di CastrozzaSan Martino di Castrozza
NUMBER OF ROOMS
41
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Frequently Asked Questions about Hotel Vienna
Which popular attractions are close to Hotel Vienna?
Nearby attractions include Pasticceria Lucian (0.1 miles), Bancher Dal 1924 S.A.S (0.1 miles), and Scuola Sci e Snowboard San Martino di Castrozza (0.1 miles).
What are some of the property amenities at Hotel Vienna?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Hotel Vienna?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Vienna?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Vienna?
Yes, free parking is available to guests.
What are some restaurants close to Hotel Vienna?
Conveniently located restaurants include La Canisela, Ristorante Da Anita, and Pizzeria Ristorante Sass Maor.
Are there opportunities to exercise at Hotel Vienna?
Yes, guests have access to a fitness center and a sauna during their stay.
Does Hotel Vienna have an airport shuttle?
Yes, Hotel Vienna offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Hotel Vienna located near the city center?
Yes, it is 0.2 miles away from the center of San Martino di Castrozza.
Are any cleaning services offered at Hotel Vienna?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Vienna offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.