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Lido Palace

Viale Giosue' Carducci 10, 38066, Riva Del Garda Italy
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Traveler (960)
360
Panoramas (10)
Room & Suite (325)
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About

#12 of 164 hotels in Riva Del Garda
Location
4.9
Cleanliness
4.9
Service
4.8
Value
4.4
Travelers' Choice
In a spectacular location on Lake Garda, Lido Palace is a stunning Belle Époque building, set within 19th-century gardens filled with fragrant cypress, cedar and magnolia trees. It impresses with contemporary interior design which epitomizes chic modernity. The rooms are modern, wide and bright spaces taking advantage of the contrast between the minimal style of the interiors and the romantic view on Lake Garda. The 1,500 sqm CXI Spa offers a collection of globetrotting treatments, including a Finnish sauna, Mediterranean bath and Indian massages. Tremani bistrot is the hotel's more laid-back lunchtime eatery offering healthy imaginative meals. For intimate evening meals, Il Re della Busa is decadent and distinguished, with exquisitely rendered morsels of haute cuisine in sleek designer surroundings and backlit views of the grounds. The restaurant overlooks the gardens, which are a mix of manicured lawns and forested foothills, grab a seat by the window to gaze upon them as you eat.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Electric vehicle charging station
Parking
Wifi
Hot tub
Indoor pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Bar / lounge
Restaurant
Breakfast buffet
Breakfast in the room
Special diet menus
Poolside bar
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hammam
Massage
Steam room
Baggage storage
Concierge
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Soundproof rooms
Bathrobes
Air conditioning
Private balcony
Room service
Minibar
Flatscreen TV
Hair dryer
Safe
Telephone
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Charming
Languages Spoken
English, German, Italian
1006Reviews29Q+A100Room tips
Traveler rating
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J W wrote a review Oct 2023
4 contributions1 helpful vote
The hotel in no way deserves the 5*. How did this hotel get the "Leading Hotels of the World" seal of approval? It lacks very much. The room service is poor, breakfast in the room better leave, as well as food in the room, breakfast buffet not really recommendable, spa and its treatments questionable (very peculiar staff), communicated prices are not adhered to and corrected only after consultation, the rooms need renovations here and there, in the room there are tree bugs, atmosphere is cold and impersonal. Conclusion: Never again!
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Date of stay: October 2023
Value
Location
Service
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Lido Palace, Servizi per gli ospiti/front office at Lido Palace
Responded Oct 26, 2023
Dear JunoWaldbrand, Thank you for taking the time to tell us about your stay at Lido Palace.  I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Lido Palace, one of The Leading Hotels of the World, we continuously strive to meet your needs and expectations; therefore your feedback is very important to us.  Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Best Regards, Daniele Vaccari Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Michael B wrote a review Oct 2023
2 contributions
From the moment we were greeted by Francesca with her beautiful smile and genuine passion for hospitality I knew we picked the right place to stay. The grounds are immaculate and the view of the lake and mountains spectacular. The food is amazing and the sommelier is a real stand out such a wonderful young man with so much knowledge and passion for his job. The pools are pristine and soothing. The rooms are immaculate a credit to the housekeeping staff. I travel the world regularly and stay in the top hotels of the world. Let me assure you this is one of the very best. My wife and I thank you and don’t want to go home.
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Date of stay: October 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Lido Palace, Servizi per gli ospiti/front office at Lido Palace
Responded Oct 6, 2023
Dear Mr Michael B, We would like to express our sincere gratitude for the wonderful review you wrote about our hotel. We are extremely pleased to hear that you enjoyed your stay with us and that we were able to meet your expectations. Your kind words are a source of inspiration for our entire team, who work hard every day to provide a high-quality service and an unforgettable experience for our guests. We truly hope to welcome you back to our hotel in the future. If there are any other requests or needs we can fulfill to make your next stay even more enjoyable, please do not hesitate to contact us. Once again, thank you for choosing to stay with us and for sharing your positive experience with fellow travelers. Best regards, Daniele Vaccari Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kevin T wrote a review Oct 2023
Santa Cruz, California53 contributions30 helpful votes
AMAZING TRULY UNBELIEVABLE. The Lido Palace is truly a 5 star hotel with breathtaking views. The entire staff were so professional and courteous starting with reception. Daniel, from the start made us feel so welcome (tips for dinner restaurant and tours all excellent) Diego in the main Restaurant fabulous attitude and our maid Lorena who takes care of the whole 2nd floor was a delight to chat with as I constantly needed to change or forgot something while she was cleaning our room always laughing and smiling. One of the most euphoric places in the world.
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Date of stay: October 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Lido Palace, Servizi per gli ospiti/front office at Lido Palace
Responded Oct 5, 2023
Dear Kevin T We would like to express our sincere gratitude for the wonderful review you wrote about our hotel and the team. We are extremely pleased to hear that you enjoyed your stay with us and that we were able to meet your expectations. Your kind words are a source of inspiration for our entire team, who work hard every day to provide a high-quality service and an unforgettable experience for our guests. We truly hope to welcome you back to our hotel in the future. If there are any other requests or needs we can fulfill to make your next stay even more enjoyable, please do not hesitate to contact us. Once again, thank you for choosing to stay with us and for sharing your positive experience with fellow travelers. Best regards, Daniele Vaccari Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Elisa C wrote a review Sep 2023
1 contribution
My family and I recently spent two weeks at Lido Palace and loved every second of it. The hotel is beautiful, with the beautiful restaurant, bar, spa, garden and lovely rooms. The rooms were kept spotless during our stay by the lovely housekeeping team and fresh linens, towels and drinks were provided daily for us. The beds in the rooms are extremely comfy and the views are beautiful. The breakfast was always wonderful and a lovely start to the day, with a beautiful spread of fresh fruits, yoghurt, honey-comb and a selection of fresh pastries every day, as well as a selection of hot food that was made to order by the lovely chefs and always tasted amazing. The staff were always so lovely and attentive, they were always smiling and welcomed us every morning. By the end, they memorised our breakfast orders and knew what we all liked. We would also like to thank Diego and the Bali Bar team. We visited the bar at least once a day and were always met with smiles and friendly faces. The staff are very attentive and always kept our drinks topped us and brought us little snacks throughout the day. They also made an effort to get to know us and we knew all of them by the end of the holiday and I was sad to say goodbye when it was time to leave. The drinks are also delicious, I highly recommend the Piña Colada! We also attended Diego's Negroni Cocktail masterclass where we learned about the history of the Negroni and lots of recipes for different types of Negroni. We even got the opportunity to make one ourselves and have Diego judge it.(He was definitely trying to be nice when he said they tasted good haha). The spa in Lido Palace is beautiful and the treatments are so relaxing, you definitely feel a difference after them. The staff in the spa, are again, super friendly, welcoming and attentive. Overall I cannot fault Lido Palace. The hotel is stunning and the team that work there just perfect it, they made the holiday one of our most memorable experiences and I am already making plans to return!
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Date of stay: July 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Lido Palace, Servizi per gli ospiti/front office at Lido Palace
Responded Sep 25, 2023
Dear Elisa C, We would like to express our sincere gratitude for taking the time to leave such a positive review for our hotel bar. We read your kind words with great joy and were delighted to learn that your experience with us was so enjoyable. Our primary goal is to ensure that every guest feels welcomed and pampered during their stay at our hotel. We are pleased that you were able to enjoy the atmosphere of our bar and appreciate the services provided by our team. Your kind words are a great source of encouragement for all of us, and we will share your review with the entire staff. We are always at your service to meet your needs and provide you with an unforgettable experience every time you honor us with your presence. Thanking you once again for your positive review, we hope to have the opportunity to welcome you back to our bar and hotel in the future. Best regards, Daniele Vaccari Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Odile P wrote a review Aug 2023
60 contributions18 helpful votes
+1
Stunning views, wonderful food at the restaurant, make sure to keep room for desserts. Top chefs, special mention to Stefano Rossi and the pastry chef (sorry didnt get his name). Good, at times utterly excellent, wine pairing. Beautiful view from the restaurant (watch out for the mosquitoes). The bar is great too with Diego running the show and great knowledge on mojitos from Stefano. Good choice of cocktails. All staff are lovely. The only criticism is that restaurant service can get chaotic/ slow when they are very busy. Excellent breakfast buffet. Next door to the lake, easy walk to the Bastione funicular which has a great view.
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Date of stay: August 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Lido Palace, Servizi per gli ospiti/front office at Lido Palace
Responded Aug 25, 2023
Dear 376odilem, We sincerely thank the guest for the wonderful review they wrote about our hotel and service. We are truly delighted to read their positive feedback especially dedicated to our Executive Chef, Stefano Rossi. Your kindness in sharing your positive experience with us is greatly appreciated. We constantly strive to provide an exceptional experience to our guests, and we are pleased that you have enjoyed the hotel's ambiance and the service provided by our team. Your kind words further motivate us to continue giving our best. We hope to have the opportunity to welcome you again in the near future and make ypur stay equally enjoyable. Thank you again for choosing our hotel! Best Regards, Daniele Vaccari Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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susyruby wrote a review Aug 2023
California3 contributions
I booked this hotel through American Express travel because it was the leading hotels of the world and one of the only five star in the neighborhood. I had no idea that they used Expedia to make this booking. The lobby is lovely… that’s about it. The rooms and small and dark. Dark grey and brown. We didn’t have a balcony or lake view (the reason we went to lake garda)in the photos it looks like they are on the lake front with direct access. They are not. Many hotels along the lake have direct access to dip into the lake. The pool area faces the hotel and not the beautiful scenic mountains or lake. There was one person trying to service this pool area and he was totally unable to cope. There is a lawn next to the pool with a few loungers. Good luck if they are all taken during the busy season. It took me about one hour and a lot of running around, to get somebody to bring me a lounger out to the lawn. Definitely not five star service. I expressed my views to the front desk associate and asked for a refund so we could go elsewhere. They refused. The lady at the front desk did however let me know that she could book me another hotel from her computer for another $2,500 and just forfeit the over $2,000 I had already paid in advance for this booking. What a nerve!!! All in all worth a miss. Nothing exceptional here… but the price.
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Date of stay: August 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Lido Palace, Servizi per gli ospiti/front office at Lido Palace
Responded Aug 24, 2023
Dear Susyruby, We are very sorry that our effort to try to solve a problem NOT created by our hotel, has not been appreciated. The reservation received through American Express explicitly confirmed a standard room with a park view and this was repeatedly reported to you by our front desk. This being August which is the peak season, we were unable to secure an upgrade to a larger room but with our hotel fully booked, we were unable to secure this upgrade. We have checked the availability of other rooms in competitor hotels and as you well know, it is not possible to cancel a reservation paid directly to a travel agency and not to the hotel itself. I also remind you that the design of the rooms is very clear given the many photos on our website. I'm sure you enjoyed the outdoor swimming pool crowned by the pool deck and a private garden that guarantees privacy and tranquility when masses of people crowd along the streets and public beaches of Riva del Garda. I would also like to remind you that from the swimming pool, from the terrace of the restaurant, from the bar and from the veranda where we serve breakfast, with your backs to the hotel, the view of the mountains is simply wonderful as already confirmed by many other guests who have stayed and enjoyed their holiday here with us. We would be happy to welcome you again and please contact our booking office directly so that we can better satisfy your requests. Best Regards, Daniele Vaccari Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Tool007 wrote a review Aug 2023
Tonsberg, Norway389 contributions232 helpful votes
Amazing property by Lake Garda. In the charming city of Riva del Garda. Stunning gardens around the grand mainbuilding. Nice pool area with both inside & outside pool. Nice lobby & bar area with cool decor. Restaurant was good, even the concept was changed from our last visit. Super nice atmosphere outside with great view & live pianomusic. Service are superb all over the building. They have some issues though. The rooms need renovation, they are not anymore on the level with rest of the property. 4 floor where the best suites are is to hot in summer, they must improve aircondition there in a 5 star hotel. Outside swimmingpool has way to cold water. The gym is to hot & without access to cold water like it was before. Easy to fix. We love this hotel & Riva, so highly recommended & hopefully they will adress the issues.
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Date of stay: August 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Lido Palace, Servizi per gli ospiti/front office at Lido Palace
Responded Aug 17, 2023
Dear Tool007, "We thank you for the positive review and apologize if some structural shortcomings caused any inconvenience. We are glad you appreciated the review, and we sincerely apologize for any difficulties the structural issues may have caused. We are always looking for ways to improve and provide a better experience for our customers. Your feedback is incredibly valuable to us, as it helps us identify areas where we can do better. If you have further details or suggestions on how we could address the structural shortcomings or make the overall experience even more pleasant, please share them with us. We assure you that we are working diligently to address these issues and ensure that future customers can enjoy an even more satisfying experience. The air con. on the 4th floor will be enhanced and the recent renovation on the common areas is just the first part of a huge project that will interest the entire hotel (rooms included). We hope you will give us another opportunity to demonstrate our commitment to quality and continuous improvement. Thank you again for your time and understanding. We are here for you and hope to welcome you again with better service in the future." Best Regards, Daniele Vaccari Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Carpet1965 wrote a review Aug 2023
Canterbury, United Kingdom77 contributions57 helpful votes
+1
We have just returned from a 5 night stay - and can honestly say this was one of , if not the best hotel we have stayed in for some time. Our room was huge , modern, immaculately clean - and with free soft drinks in the mini- bar - unheard of nowadays. I don’t remember EVER having such a good nights sleep whilst away from home, the bed was huge and so comfortable. The staff were super friendly, nothing was too much trouble. Breakfast included was buffet style continental and was superb- hot breakfast was ordered from the table. The grounds are immaculate and the location was right on the lake and only a few minutes from the town - where there are numerous great restaurants bars and shops A definite return is on the cards !
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Date of stay: August 2023Trip type: Traveled with family
Room Tip: Hotel has a car park and bikes for hire, including E bikes. Try to get a lake view room , the...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Lido Palace, Servizi per gli ospiti/front office at Lido Palace
Responded Aug 10, 2023
Dear Carpet1965, Thank you so much for your kind words and compliments towards our staff. We are truly delighted to learn that your experience at our hotel has been so positive and enjoyable. Our main goal has always been to provide exceptional service and make our guests' stay as comfortable as possible. Reading that we have achieved this goal brings us joy and gratitude. Our staff works tirelessly to ensure a welcoming atmosphere and impeccable service, and it is truly rewarding to see that our efforts have been appreciated by you. We are constantly committed to improving and exceeding our guests' expectations. If you have any further suggestions or comments, please do not hesitate to share them with us. Your feedback is extremely important to us and will help us continue to grow and improve. We really hope to have you as our guest again in the future. It will be a pleasure to have the opportunity to welcome you again and offer you another unforgettable experience. Thank you again for your kindness and for choosing to stay with us. Best regards, Daniele Vaccari Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Marcelo C wrote a review Aug 2023
Miami, Florida3 contributions
Experience 1 The room is very tight The shower is terrible , we can’t move inside the box. The facilities is good The restaurant is terrible and expensive, Make No sense , when the food is good ok , but expensive and bad, Is the worst you can feel. About the room , We had a problem in our room, has no electricity, we complain with General Manager Mr Danieli , but he can’t help us, and we stay all night long without A/C and electricity. They said has no rooms anymore, and we must to stay in a worst night in our life . They gave to us miserable $180 euros discount, and they think was a enough they can do for us . Definitely , my wife and I ,traveling around the world with a differently experiences , and Lido Palace Hotel is never a good choice vs Price and Benefits, We don’t recommended. Terrible!!!!! And
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Date of stay: August 2023Trip type: Traveled as a couple
Room Tip: Avoids Lido Palace , riva del Gard has another Good ones Hotels 4 Stars better than this supposed...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Lido Palace, Servizi per gli ospiti/front office at Lido Palace
Responded Aug 2, 2023
Dear Marcelo C I am truly sorry that your one night here at the Lido Palace was such a bad experience. Allow me to reply to your criticisms which are very constructive for us. Our Deluxe rooms are 45 square meters rooms and the particular design appeals to many guests; I'm sure you will have appreciated the view of the secular park and the mountains that can be admired from the three sides of the room. Focusing on the electrical aspect, as soon as you reported the problem, we immediately contacted our maintainer who immediately got ready to intervene. I personally who have been interested in this unpleasant problem have proceeded to inform you but you yourself reported that you did not want anyone to enter the room because your luggage was in the room opened. As soon as you and your wife went out for dinner, I personally checked the problem and I found it possible to partially operate some lights and also the air conditioning but in the evening, when my colleague proposed to show these aspects, you simply preferred to prevent others from entering the room. I am a person who is able to do many things, and perform numerous tasks even simultaneously but unfortunately, I have no knowledge of electrical systems. After you left, our technician came into your room and fixed the problem within approximately 30 minutes. About our restaurant; We are truly sorry you did not enjoy our cuisine. We really hope you can visit us again in the autumn months as you requested at checkout. Best Regards, Daniele Vaccari Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jimi1000 wrote a review Jul 2023
London55 contributions72 helpful votes
Wonderful hotel. Staff were amazing and so helpful. I must give special mention to Daniele at the front desk. He was so incredibly helpful and friendly. Roberta in the restaurant and bar was just brilliant too. The rooms are well spaced and very modern and clean. The pool area is lovely and always kept neat and tidy. The indoor pool has the best temperature to and the spa area is just brilliant. Breakfast is good. A good selection. The food choices at the pool could be increased but off very good quality. The bar area is spectacular with a great view of the Lake. Overall a fantastic stay and I would rush back in a heartbeat.
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Date of stay: June 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Lido Palace, Servizi per gli ospiti/front office at Lido Palace
Responded Aug 2, 2023
Dear Jimi1000, I am elated that the efforts of our friendly staff helped in making your experience a memorable one. Moreover, I am pleased you were impressed by the great view of you accommodation and the beauty of the location. It is a pleasure knowing your stay was exceptional and I look forward to exceeding your expectations again on a future visit. Best Regards, Daniele Vaccari Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$286 - $468 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
lido palace hotel riva del garda
LOCATION
ItalyTrentino-Alto AdigeProvince of TrentoRiva Del Garda
NUMBER OF ROOMS
42
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LIDO PALACE - Updated 2023 Prices & Hotel Reviews (Riva Del Garda, Italy)

Frequently Asked Questions about Lido Palace
Which popular attractions are close to Lido Palace?
Nearby attractions include Sabbioni Beach (0.2 miles), MAG Museo Alto Garda (0.2 miles), and San Michele City Gate (0.2 miles).
What are some of the property amenities at Lido Palace?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Lido Palace?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Lido Palace?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Lido Palace?
Yes, free parking is available to guests.
What are some restaurants close to Lido Palace?
Conveniently located restaurants include Villino Beach, Emozioni Fish & Wine, and Busat | pub • beer • food.
Are there opportunities to exercise at Lido Palace?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Lido Palace have airport transportation?
Yes, Lido Palace offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Lido Palace located near the city center?
Yes, it is 0.3 miles away from the center of Riva Del Garda.
Are any cleaning services offered at Lido Palace?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Lido Palace?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.