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Hotel Kristal Palace - Tonelli Hotels

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Hotel Kristal Palace - Tonelli Hotels
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578 Reviews from our TripAdvisor Community

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Showing 334: English reviews
southend
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed yesterday NEW

Great hotel, with amazingly friendly staff. Very clean, lovely restaurant with a great selection of food, we were originally on bed and breakfast, but changed to half board, to fully enjoy. Breakfast is serviced in the downstairs restaurant and if weather permits the roof top terrace. If you can eat on the rooftop, amazing views of the surrounding mountains and... More 

Helpful?
Thank sunnygirl44
Merseyside
Level Contributor
42 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed yesterday NEW

I have just returned from a one week stay in this Hotel.It is one of the best I have ever stayed at.Spotless, modern and stylish.Nothing too much trouble for the staff always unfailingly polite and helpful.The reception staff are very knowlegeable and keen to assist.The Dining staff ,Maitre "D" and inparticular Zane' very good.Wide choice of food to Michelin Standards.... More 

Helpful?
Thank the travelling man 2210
Hampshire
Level Contributor
25 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed 1 week ago

Our third time visiting the Tonelli Hotels in Riva and our second visit to the Kristal Palace. We travelled as a couple and love the laid back feel of the hotel. I will not repeat all that has been said before about the Kristal Palace, only to say this is truly a wonderful hotel which is immaculate and excellently run.... More 

Helpful?
Thank HedgeEndTraveller56
Giuseppe T, Direttore at Hotel Kristal Palace - Tonelli Hotels, responded to this review

Dear HedgeEndTraveller56, we are very grateful that you could take the time to leave us a comment about your second experience at Kristal Palace. We are more motivated than ever to maintain our quality of service, and reading that you have found it again is really important. I will absolutely review your feedback with my team. I am hoping to... More 

Leeds, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

given this was our first time in Lake Garda and our honeymoon, we were looking for something special. We found it ! The hotel lived up to the 4 star superior rating and our suite was spacious, highly specified and such a delight to stay in. We had 2 main balconies and amazing views of the mountains. The staff we... More 

Helpful?
Thank simonfeakes
Giuseppe T, Direttore at Hotel Kristal Palace - Tonelli Hotels, responded to this review

Dear Guest, i am delighted that you choosed Hotel Kristal Palace for your honeymoon and thank you very much for sharing your personal experience and appreciation. Thank you for writing about our elegant dishes prepared with love, passion and enthusiasm. I really hope to see you again, Giuseppe Tonelli More 

Munich, Germany
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

We stayed for a week at Kristal Palace and really enjoyed our vacation. Very friendly service, nice rooms, secured parking lot, and an amazing pool with an incredible view. Restaurant and breakfast were delicious! If any downsides then minor ones like that the AC was directed towards the bed. We would definitely stay again at the Kristal Palace!

Helpful?
1 Thank Rupi86
Giuseppe T, Direttore at Hotel Kristal Palace - Tonelli Hotels, responded to this review

Dear Rupi86, thank you for choosing to stay with us at Kristal Palace. We are very happy to see your 5 star review on Trip Advisor. We appreciate that you wrote about every thing you enjoyed, from the friendly service, which is really important for us, to the beautiful sky pool on the sixth floor, where we organise live music... More 

Liverpool, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Kristal Palace was amazing !! Sheer luxury from the comfort of our room to the friendliness of all the staff !! Food was excellent & so beautifully presented !! We will certainly be back. Thank you to everyone for making our stay so memorable

Helpful?
Thank jeanmac57
Giuseppe T, Direttore at Hotel Kristal Palace - Tonelli Hotels, responded to this review

Dear Guest, Thank you for sharing your review of our hotel. We are pleased that you enjoyed our quiet and clean room, and also that you found the food excellent. Thank you also for highlighting our polite and helpful staff. We look forward to seeing you again soon. Best regards Giuseppe Tonelli More 

Chesterfield, United Kingdom
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This hotel is nice and has a lovely view of the lake and surrounding mountains, although the pictures on the website are a little deceiving as they do not show the other hotels and apartments between Kristal Palace and the lake...this said, the view is still lovely. The website also identifies this hotel as romantic and ideal for couples -... More 

Helpful?
Thank 921sians
Wigan, United Kingdom
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago

We booked the Kristal Palace through Thompson holidays after choosing it on the reviews. We were not disappointed. The room on the 4th floor was large, well furnished with a huge bed and immaculately clean. The balcony looked onto the shopping centre with the hills beyond. Looking around I think this would typical of Riva, unless you stayed right on... More 

Helpful?
Thank Geoffrey G
Giuseppe T, Direttore at Hotel Kristal Palace - Tonelli Hotels, responded to this review

Thank you, Geoffrey G! It's a pleasure reading your words. From the rooms to our pool, it sounds like you really enjoyed all we had to offer. Seriously, thank you for your kind words and while you can't wait to come back, we can't wait to have you back. Best regards Giuseppe Tonelli More 

Preston, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Had a 7 night visit as part of an organised trip with Riviera Travel and our expectations were greatly exceeded. Beautifully appointed hotel with first class attention to detail and service levels to match. Dining experience and food was excellent with friendly staff and a well sourced wine list to suit all budgets and tastes. The roof top terrace and... More 

Helpful?
1 Thank Piemucher
Giuseppe T, Direttore at Hotel Kristal Palace - Tonelli Hotels, responded to this review

Dear Piemucher, thank you for your words. It's a real pleasure for me to read that you find the Kristal Palace a first class hotel. Me and my staff want to make sure that your holiday will be unforgettable, and we are really happy to read that you will maybe come back! I hope to see you again Best regards... More 

Cardiff, United Kingdom
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here as part of the Riviera Travel group. Warmly welcomed on arrival and very pleased with our room - modern, dual aspect with a balcony. The evening meal was absolutely first class with friendly attentive service. The rooftop bar was a lovely place for an after-dinner drink. From then on we were spoiled - the breakfasts and the evening... More 

Helpful?
Thank Ethne B
Giuseppe T, Direttore at Hotel Kristal Palace - Tonelli Hotels, responded to this review

Dear Ethne B, thank you for sharing your positive impressions with the Tripadvisor community. It's great to hear that you found our staff friendly and helpful and the facilities well maintained. It is our mission to fulfill our guests expectations and we are pleased to read that you were satisfied. Best regards, Giuseppe Tonelli More 

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Attico Paradiso Lake View Suite with Balcony (50)
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms

Additional Information about Hotel Kristal Palace - Tonelli Hotels

Address: Via Confalonieri, 8 | Via Confalonieri, 8, 38066, Riva Del Garda, Italy
Location: Italy > Trentino-Alto Adige > Province of Trento > Riva Del Garda
Price Range: $242 - $285 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Kristal Palace - Tonelli Hotels 4.5*
Number of rooms: 58
Reservation Options:
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Also Known As:
Hotel Kristal Palace - Tonelli Hotels Riva Del Garda/Nago, Italy
Hotel Style:
#2 Romantic Hotel in Riva Del Garda
#2 Luxury Hotel in Riva Del Garda
#8 Family Hotel in Riva Del Garda
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