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Hotel Roma

Traveler (67)
Room & Suite (21)
Pool & Beach (5)
Certificate of Excellence

About

#119 of 296 hotels in Riccione
Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Room service
Pool
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Babysitting
Business Center with Internet Access
Dry Cleaning
Laundry Service
Non-smoking hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair access
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Room features
Air conditioning
Minibar
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Business
Family
HOTEL CLASS
255Reviews
106Photos
1Q+A
1Room tip
Traveler rating
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  • 75
  • 28
  • 6
  • 5
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  • English
It is a well kept, welcoming and clean hotel. The staff are very friendly and helpful as expected from Romagna. The rooms are quite comfortable, wide. Great showers, spacious and well-functioning. Excellent air conditioning. A rich international breakfast is served in the
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Very nice small hotel just by the beach. Location is nearby everything in Riccione. Nice hotel for families. The staff Are very nice and helpful. Roms are clean and refurnished in a modern way. Restaurant in hotel serves very good Italian food. Nice pool area. We had a great
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Stayed for 2 nights on business - and the hotel was good. The bar and the food were all as required - and the breakfast was very good too. The staff were all friendly and very helpful. The hotel is on the beach - in the centre of town - not much to fault it at all. The only
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I stayed here for three nights while attending a conference in nearby Rimini. The hotel is very comfortable with spacious, well-appointed rooms. I had a little terrace where I could just barely see the sea. (I was on a lower floor; I think higher rooms would have better views.)
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On arrival nobody informed me, where my room is, so I used the wrong stairs. Small spartan interior, very small bathroom, mold in the shower. My colleague (a buyer of a food importer) wanted to catch together with me her shopping bags from the room and has been treated by the
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Response from hotelromariccione, Direttore at Hotel Roma
Responded Mar 20, 2011
Dear Customer, We are very sorry that you have misinterpreted the diligence and accuracy of our night porter. He has not allowed your colleague to come with you in the room in order to protect the calm and safety of other guests and, even more important, to respect the existing rules of public security imposed by the Italian law. In Italy, anyone who wants to access to a hotel room, by law, and I underline by law, must be registered, so you should have just announced your guest at the reception so that our night porter could have the possibility to record her identity card (but you didn't) and she could have come up with you without any problem. From our side, there weren't misunderstandings, we simply did what is required by law. Moreover, we are sorry that this incident has also affected your review, let me say, dictated by emotions more than real shortcomings by our part. The title of your review is: "spartan room and mold in the bathroom". The fact that the room is not spartan can be seen from photos that you have taken and published, in fact you can see the wooden floor, large mirror with silver frame, the 22-inch LCD TV ultra-thin, sky and the decor. The room you have occupied has an area of 16 square meters. Regarding the three tiny (they had a diameter of about three millimeters) black specks in the joint between two tiles, we apologize sincerely. We are also sorry that you did not appreciate our privileged location. We are in front of the sea and 50 meters far from the city center, and even our breakfast buffet: choice between different types of fresh pastries, homemade cakes, breads of various types, jam, sliced cheese, yogurt, eggs, orange juice and hot coffees freshly prepared and much more. That said, Hotel Roma failed to meet your needs and expectations, and this is the thing that matters most to us, so we apologize for your negative feedback, Thank you and best regards. Giorgio Burioni
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PRICE RANGE
$101 - $275 (Based on Average Rates for a Standard Room)
LOCATION
ItalyEmilia-RomagnaProvince of RiminiRiccione
NUMBER OF ROOMS
44
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