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Mercure Astoria Reggio Emilia

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Mercure Astoria Reggio Emilia
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481 Reviews from our TripAdvisor Community

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Showing 89: English reviews
Warsaw, Poland
Level Contributor
21 reviews
7 hotel reviews
4 of 5 stars Reviewed June 11, 2016 via mobile

Positive: breakfast, gym, service, location in the very city center, parking lot Only suggestion is that the hotel could be renewed a bit, anyway still it is one of the two (next to hotel Posta) best locations in Reggio, both for business travel as well as leisure.

Helpful?
Thank Paulina K
Roberto A, Manager at Mercure Astoria Reggio Emilia, responded to this review

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best regards. More 

The Netherlands
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed April 29, 2016

For just one night I had a wonderful stay in the Mercure Astoria hotel! I got a standard room, nothing to fancy with the random and basic need you find in most standard hotel rooms. It does have a mini bar though. The surrounding of the hotel was not bad as well with lots of green and it was quiet... More 

Helpful?
Thank Ice-Pandora
Roberto A, Manager at Mercure Astoria Reggio Emilia, responded to this review

Thank you for the review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon. Best regards. More 

Canberra, Australia
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed April 29, 2016 via mobile

For a large chain hotel, they should know better. Terribly uncomfortable bed. (Super hard) bad pillows. To dedicate only 2 of 6 floors to non smoking is just unacceptable in this day. To expect that patrons should request a non smoking room, instead of the other way around, is just plain archaic. The rest of Italy has woken up, sadly... More 

Helpful?
Thank Chris H
Roberto A, Manager at Mercure Astoria Reggio Emilia, responded to this review

Thank you for taking the time to tell us about your experience at the Mercure Reggio Emilia Centro Astoria. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please... More 

Bath, United Kingdom
Level Contributor
80 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed February 27, 2016 via mobile

My first time in Reggio Emilia and on the whole I was pleased with the Astoria. Very good service all round, an OK breakfast, a good restaurant , a very good location. The down side was the sleeping quality, the bed was not that comfortable and the pillows were bad. They said, I will be going back to Reggio Emilia... More 

Helpful?
Thank ICOmnia
Roberto A, Direttore at Mercure Astoria Reggio Emilia, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon. Best regards. More 

Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed February 10, 2016

Great hotel nice rooms recently updated, breakfast options were good for a small hotel and they made good coffee. I loved this hotel close to the train station and restaurant. We travelled in July and the weather was hot and sunny. The people in this little town are lovely and the history is amazing. Close to everything include shopping, there... More 

Helpful?
Thank Peter K
Roberto A, Manager at Mercure Astoria Reggio Emilia, responded to this review

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best regards. More 

Paris, France
Level Contributor
84 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 161 helpful votes
2 of 5 stars Reviewed January 29, 2016

I have now stayed here probably 6 or 7 times visiting relatives and the price is reasonable, the rooms are functional, the hotel is an easy walk to the center of town; it can be a fine choice if you are a smoker. The smoke problem (and the completely deaf management response to repeated feedback on this), however, is why... More 

Helpful?
Thank superdeluxe
Roberto A, Manager at Mercure Astoria Reggio Emilia, responded to this review

Good morning, we have only 2 no-smoking floors, and is absolutly necessary ask no-smoking room during the reservation. You find a note-space in the reservation form. Best regards More 

Barcelona, Spain
Level Contributor
18 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed January 21, 2016 via mobile

I went to Reggio Emilia for work and I stayed in Mercure astory ,is close to the centre and a lot of restaurants. The breakfast has enough variety for a couple or three days The bedroom was tidy and clean but would be better with more international channels I can't say nothing about the restaurant because I went out to... More 

Helpful?
Thank juan b
Roberto A, Manager at Mercure Astoria Reggio Emilia, responded to this review

Dear Guest, Thank you for the review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon. Best regards. More 

Houston, Texas
1 review
5 of 5 stars Reviewed December 18, 2015

Very friendly enviroment makes your travel like being at home rooms are clean and very comfortable for the price restaurant has excellent food centrally located for an evening stroll in the center of town

Review collected in partnership with Accorhotels.com

Helpful?
Thank raulam2015
Roberto A, Manager at Mercure Astoria Reggio Emilia, responded to this review

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely. More 

Caithness and Sutherland, United Kingdom
Level Contributor
63 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed November 28, 2015 via mobile

Immerse in the city Park yet in the city centre, perfect for a stroll window-shopping or for a visit to one of the local theatres. The hotel has some years on its shoulders but it's been refurbished with the grace and taste expected for a four star hotel. Spotlessly clean, with a great service and an outstanding choice of local... More 

Helpful?
Thank DianaBertoldi
Roberto A, Manager at Mercure Astoria Reggio Emilia, responded to this review

We very much appreciate your comments regarding your stay at the Mercure Reggio Emilia Centro Astoria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

Johannesburg, South Africa
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed November 22, 2015

Although not bad, the Mercure Astoria is probably the worst hotel in this chain that I have stayed in. Reception and other staff were friendly, efficient and informative. Although relatively clean my room and bathroom are badly in need of a revamp. When I first entered it had a musty smell which was resolved by opening the window for a... More 

Helpful?
Thank Eddy B
Roberto A, Direttore at Mercure Astoria Reggio Emilia, responded to this review

Thank you for taking the time to tell us about your experience at the Mercure Astoria Reggio Emilia. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The hotel is located in the green city park, right in the historic centre and only a few steps from the "R.VALLI" theatre. It is close to most important shops and the railway station. It offers 108 modern and spacious rooms, 2 restaurants, bar, meeting rooms, gym and parking. ... more   less 

Additional Information about Mercure Astoria Reggio Emilia

Address: Via Leopoldo Nobili No 2, 42121, Reggio Emilia, Italy
Location: Italy > Emilia-Romagna > Province of Reggio Emilia > Reggio Emilia
Price Range: $73 - $104 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Astoria Reggio Emilia 4*
Number of rooms: 108
Reservation Options:
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Also Known As:
Mercure Reggio Emilia
Accor Reggio Emilia
Hotel Style:
#1 Luxury Hotel in Reggio Emilia
#3 Business Hotel in Reggio Emilia
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