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Str. Rezia 111, 39046, Ortisei Italy
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COVID-19 update: See the added health and safety measures this property is taking.Read more
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (155)
Panoramas (11)
Videos (1)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 08/05/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Genziana
Updated 08/05/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#14 of 44 hotels in Ortisei
Travelers' Choice
The Hotel Genziana, situated in the traditional centre of Ortisei in the heart of Val Gardena, boasts a privileged position in the middle of the fabulous Dolomites. At this exclusive 4-star-superior-hotel, which was completely renovated in 2013, will await you a cosy and elegant atmosphere, where you'll feel like home. Family Bernardi welcomes you! To make your holiday at the Hotel Genziana in Ortisei unique and unforgettable, we offer total well-being, lots of sports and complete relaxation. Let yourself be tempted by our excursions, fitness room, and summer and winter sports! The summer invites you to long hikes, walks, bike tours and many other activities in the mountains. Besides that, the pedestrian area in Ortisei offers numerous shopping opportunities. In winter the Dolomites offer winter sports enthusiast optimal excursion opportunities. In Val Gardena you can reach the Dolomiti Superski, one of the most beautiful ski arenas, with the famous Sella Ronda. Amazing views onto the mountains of our valley and beyond can be gained from the local mountains of Ortisei: the “Raschotz”, the “Seceda”, the mountains of the Alpe di Siusi, the Monte Piz and the Col de Mesdi. All these mountains can be reached comfortably by cable railway starting from the centre of the village. At 1.236 meters above sea level, Ortisei in Val Gardena offers an ideal altitude for both your summer and winter holidays in South Tyrol. The Hotel Genziana offers you traditional and delicious dishes, lovingly prepared with healthy, fresh and regional products. The combination of traditional Italian and South Tyrolean cuisine is a special taste experience for everyone. Every day we spoil you with new refined creations from our gourmet kitchen. In the preparation of our dishes we use certified South Tyrolean quality products as the regional character is something we regard as very important. Our stylishly furnished restaurant is the perfect setting for the sensory delight. To go with your meal we serve the finest wine from South Tyrol, Italy, Bordeaux and the rest of the world. Wellness: After a long and eventful day in the mountains our wellness area is the best place to relax and fill up new energy. Let yourself be caressed by the water in our indoor swimming pool and the bubbles in our whirlpool tub or relax in the reinvigorating heat of a sauna or Turkish bath. Just a quick glance at the services we include and you'll already feel you're on holiday! For your kids the Hotel Genziana offers a small playground in the garden and a playroom with table tennis, table football and climbing wall as well as a computer with “touch screen” and many games. In addition we offer a summer kids program full of action and surprises: in July and August Lena will look after your child/children from 4.30 to 8.30 pm (Monday to Friday), organizing treasure hunts, face painting, playing, cooking and having fun together. If wished, we can gladly organize a competent nanny for payment. The team of the 4-star-superior-Hotel Genziana puts great effort into ensuring an exclusive and relaxing holiday for you and your loved ones. We want you to feel good. Our staff is friendly, qualified and competent and pursues one aim only: to make your holiday to a dream holiday in the Dolomites!
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Room & Suite (264)264
Full view
Property amenities
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free breakfast
Non-smoking hotel
Paid internet
Hot tub
Indoor pool
Heated pool
Bar / lounge
Breakfast buffet
Facial treatments
Dry cleaning
Laundry service
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Room features
Private balcony
Room service
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
Centrally Located
Languages Spoken
German, Italian
333Reviews5Q+A10Room tips
Traveler rating
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  • 83
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Popular mentions
Patryk S wrote a review Feb 2020
Krakow, Poland1 contribution
So, we came for a week for a winter break. What can I say, the food was great, drinks at the bar made by the best bartender(Giacomo :) ) in town, weather was fantastic. The location is fantastic, everywhere is close. The spa area is really lot and relaxing.
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Date of stay: February 2020
primozhoce wrote a review Jan 2020
Maribor, Slovenia726 contributions112 helpful votes
Hotel's Favorite
Everything; hotel position, service, cleanness, food, room, service was simply perfect. Nothing to say more, this was the most satisfying stay we ever had. If in Ortisei I definitely would look for Genziana!
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Date of stay: January 2020
2 Helpful votes
Emily M wrote a review Feb 2020
Berlin, Germany28 contributions14 helpful votes
We had an amazing time staying at Hotel Genziana. The service was exceptional, everyone was very polite & helpful - special thanks in the restaurant to Luciano, Bruno and Jani. The hotel was always clean and we would always return to our room from breakfast and it was already cleaned! When we went to dinner, someone would come in again and freshen up / tidy the room. The food was really good, there is a salad buffet and then a 5 course menu where you chose your options at breakfast ready for the evening. One of us is a vegetarian and occasionally all of choices for the starter courses would include meat. We would either ask them to make something else which was no trouble or miss one of the five courses but still left the restaurant feeling too full! After dessert, there is also fresh fruit and additional dessert buffet. We were staying at the hotel on Valentines Day and there was a special dessert buffet and decorations - a very cute touch! The spa and outdoor pool is really nice to relax after a day of skiing. The hotel have an agreement with the local ski school and you can sign up to free tours to have a full day skiing with a guide. We skied the Sella Ronda and went to Marmolada with guides - they were the best two days we had skiing, met a lovely group of people from the hotel and the guides were excellent. From the hotel, there are two options for skiing - one you can access within a 30 second walk from the hotel when you reach escalators up to the gondolas. The other side of the mountain is about a 5 minute walk (uphill on the way there) until the gondola - it’s really a convenient location. We hired skis from Carlos Ski Hire which is next door and in the hotel, you have a secure locker in the ski room with heated boot warmers. The hotel has a really nice atmosphere and we were really impressed with the quality of everything! Thank you for a lovely stay and we hope to return soon!
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Date of stay: February 2020Trip type: Traveled as a couple
1 Helpful vote
kayhome1 wrote a review Jan 2020
Barnsley, United Kingdom10 contributions2 helpful votes
Stayed here 18-25 January and everything about this hotel is good. Great position for skiing excellent spa and food. Rooms spacious and have everything you need. The staff are very kind and helpful without being intrusive. Bar staff really good and drinks menu is extensive. Loathe to write a review as want to be able to get in next year.
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Date of stay: January 2020Trip type: Traveled as a couple
Moneera M wrote a review Sep 2019
qatar17 contributions
We visit these hotel last Summer We have wonderful Room They are very helpful staff We have nice view from the room The food was very good The staff was friendly I like the playing ground The location was the best
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Date of stay: July 2019Trip type: Traveled with family
$230 - $390 (Based on Average Rates for a Standard Room)
genziana hotel ortisei
ItalyTrentino-Alto AdigeProvince of South TyrolVal GardenaOrtisei
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Frequently Asked Questions about Hotel Genziana
Which popular attractions are close to Hotel Genziana?
Nearby attractions include Skischool Ortisei (0.05 miles), Ortisei: Zona Pedonale (0.06 miles), and Chiesa di Sant'Antonio (0.02 miles).
What are some of the property amenities at Hotel Genziana?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Hotel Genziana?
Top room amenities include a minibar, a flat screen TV, and a refrigerator.
What food & drink options are available at Hotel Genziana?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Genziana?
Yes, parking is available to guests.
What are some restaurants close to Hotel Genziana?
Conveniently located restaurants include Gourmet-Restaurant Anna Stuben, Tubladel, and Vinoteque La Cercia.
Are there opportunities to exercise at Hotel Genziana?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Is Hotel Genziana located near the city center?
Yes, it is 0.3 miles away from the center of Ortisei.
Are any cleaning services offered at Hotel Genziana?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Hotel Genziana?
The staff speaks multiple languages, including German and Italian.
Are there any historical sites close to Hotel Genziana?
Many travelers enjoy visiting Centro Storico (9.8 miles), Palazzo Municipale (9.9 miles), and Seminario Maggiore Bressanone (9.8 miles).