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Do not go to this hotel. We were overbooked at another hotel (Montebello, see my review), and we had to stay here. They gave us a basement room with a small window facing a pavement!! To make it all worse, the toilet was broken, we...More
The room was tiny but clean and hotel is located not far away from the city center. We slept there for 4 nights in March were visiting Tuscany - Florence, Sienna, Pisa, Lucca and Cinque Terre. Unfortunately, staff were quite slow, unorganized and very annoying...More
I was very unpleased when Gala Hotels charged me with ALL THE BOOKING FEES several months BEFORE the time, instead of making me pay at the hotel AFTER my stay there as usual, and use my credit card data only in case of my misbehaviour....More
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I didn't expect that I could come across such a bad hotel in Italy. I was told that this is a 3 star hotel, but it looked and felt more like a roadside motel...
To sum up my experience - the room was dirty (stained...More
I was in Italy with a School tour in June/July and I found this hotel to be just okay. The food was great. That was the only good part. The rooms were small for four people, and there was not much storage space. Our air...More
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