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Hotel Cristallino & Suites

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Hotel Cristallino & Suites
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77 Reviews from our TripAdvisor Community

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Showing 35: English reviews
south wales
Reviewed yesterday NEW

My initial reaction was to rate this hotel terrible as I would not return there for free! But the one saving grace was that the bedding and towels were clean. Our room was dreadful with the most disgusting stained carpet. Dust was thick on the top of picture frames and the bathroom only had one small dingy light over the...

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Helpful?
Thank rebsal
wirral
Reviewed September 12, 2016

I could not believe how abominable this hotel would be. It was advertised as a four star hotel but I would not even give it one star in my wildest dreams!! I have travelled extensively in Austria, Germany, Switzerland and in Italy and I can truthfully say that I have never before experienced such an appalling hotel. The entire hotel...

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Thank philomena1955
Reviewed April 29, 2016 via mobile

If there was zero for validation I would write that. This is a terrible place. We came with tourist agency and we have to live here 3 nights. I don't know from where to begin.... the room is with old furniture but I never care a lot about that but everything is dirty. Very dirty. It's us 5 degrees outside...

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Thank Milica J
Ankara, Turkey
Reviewed September 1, 2015

we had a nice room with a 'green view'. Rooms are ok but a little bit over-dated. it was a bit far from city center but next to a busy street. Montecatini is a delightfull place. Breakfast was poor but may be because we were a tour group. we didn't use the pool but it seemed clean.

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Thank pamuk k
London
Reviewed June 18, 2014

Check in is so important in order to start your stay with good feelings. Ours could not have been better. Every question was answered with kindness and friendliness. The rooms were spotless, the pool was great to relax in. The breakfast choices were extensive and catered to every taste. It was a bit far from the center and there was...

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Thank LizbetLondon
Reviewed September 19, 2013 via mobile

Montecatini is a wonderful town in the heart of Tuscany known for its thermal springs. I stayed as part of a tour for 2 nights. Staff were nice and helpful and the rooms were clean. Breakfast was ok, not great and the room was a bit dated. The hotel is located right next to the funicular which has been operating...

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Thank TigCohen
Tel Aviv, Israel
Reviewed August 15, 2012

we stayed 3 nights in a big room- for family with 3 kids (9,14,15). the room was clean and lovely also the beautiful lobby and the swimming pool. The stuff include the manager were very nice and helped us allot. the hotel situate in main road, 3 minutes walking to the center. The manager of the hotel recommanded us a...

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1Thank tamar s
Tralee, Ireland
Reviewed July 19, 2012

We stayed in room 206 last week! It has clearly been renovated recently and was clean, sytlish and suited our needs perfectly. We were travelling with our 11year only and he had his own little annex with a single bed -it was more like a suite then a bedroom yet we only paid €70 per night bed and breakfast. Yes...

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2Thank mrsmac186613
Nes Ziona
Reviewed July 15, 2012

We arrived there on an organized tour and spent 2 nights. The room and bathroom were clean and there was an empty mini-bar in the room for our use. We had a balcony with a small table and 2 chairs overlooking the pool. The staff were friendly and helpful and the town is very nice to walk around in the...

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Thank aug8
Glasgow, United Kingdom
Reviewed October 11, 2010

The hotel is located away from the centre of town next to a busy main road. Although the rooms to the front get some road noise,that is where you want to be as some rooms to the rear look onto a wall! Food was generally good and all the staff pleasant and helpful from chambermaid to manager and particularly Gianni...

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Helpful?
Thank eddierock
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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
Things to do
  • Restaurant
  • Pool
Services
  • Room Service

Additional Information about Hotel Cristallino & Suites

Address: Viale Diaz 10, 51016, Montecatini Terme, Italy
Location: Italy > Tuscany > Province of Pistoia > Montecatini Terme
Hotel Class:4 star — Hotel Cristallino & Suites 4*
Number of rooms: 45
Hotel Style:
#35 Luxury Hotel in Montecatini Terme
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Questions & Answers

Questions? Get answers from Hotel Cristallino & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Choose one at the front with a balcony overlooking the pool.”
 of 5 bubbles LizbetLondon, Jun 18, 2014 | Read review
“rooms at back and side are cooler but have no balcony room 206 is perfect if you are travelling with a child”
 of 5 bubbles mrsmac186613, Jul 19, 2012 | Read review
2 of 2
Questions? Get answers from hotel staff and past guests. Ask a question