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Hotel Universo

Corso Giacomo Matteotti, 51, 51016, Montecatini Terme, Italy
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Hotel Universo
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118 Reviews from our TripAdvisor Community

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Showing 4: English reviews
Helsinki, Finland
1 review
2 of 5 stars Reviewed 1 week ago

The whole staff in the hotel was unfriendly. Didn't see them smiling at all. Cash was stolen from our room,but the staff didn't even apologize and implied that it is impossible. There was no staff at the reception desk all the time and they kept the room keys at the desk. Everyone was able to get any room key they... More 

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Thank anniku2016
San Juan, Puerto Rico
Level Contributor
76 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
1 of 5 stars Reviewed December 2, 2011

We visited Italy on July 2011 with a group of friends and this was one of the various hotels where we stayed. This was the worst hotel. Customer treatment was very bad, the rooms had air conditioning and television, but the front desk did not want to give us the controls. The argument was that the night was cool and... More 

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8 Thank Cabret

Travelers are raving about these Montecatini Terme hotels

zagreb, croatia
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed October 11, 2010

Location is good, but everything else is bad. The room was modest but clean, bathroom horror. At the reception desk does not know English. . Breakfast was modest. Rolls, salami, cheese, spreads coffee, tea I was placed through agencies, private safe I will never come.

Helpful?
1 Thank simoida
Heerlen, The Netherlands
Level Contributor
70 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
3 of 5 stars Reviewed July 23, 2007

This hotel has a lot of different rooms. Some are newer and better equiped and some are older and feel less comfortable. The lounge and reception look very good and also the swimming pool is very nice. The rooms are a bit small and the sanitary is rather old (in our room there was no shower curtain, so the bathroom... More 

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5 Thank DimitriB
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Amenities

Highlights
  • Free Internet
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet

Additional Information about Hotel Universo

Address: Corso Giacomo Matteotti, 51, 51016, Montecatini Terme, Italy
Location: Italy > Tuscany > Province of Pistoia > Montecatini Terme
Hotel Class:3 star — Hotel Universo 3*
Number of rooms: 58
Also Known As:
Universo
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