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See all 108 hotels in Montecatini Terme

Hotel Universo

178 reviews
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Traveler (122)
Room & Suite (16)
Dining (2)
Overview
  • Excellent39%
  • Very good19%
  • Average6%
  • Poor16%
  • Terrible20%
Jul 17, 2017
“Dated, dirty, unsafe, loud. Avoid.”
Feb 21, 2017
“Never again”
Free Internet
Non-Smoking Rooms
Rooftop Bar
3.0 Star Hotel
All hotel details
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1 - 5 of 6 reviews
Reviewed July 17, 2017 via mobile

We spent three nights at the Hotel Universo while attending a festival. Our first floor room was over the lobby courtyard and had a dirty small patio without any furniture. It was very loud each night with music from parties and dances. Traveling with an...More

1  Thank digerati
Reviewed February 21, 2017 via mobile

Never again! The room was dirty! It looked like it wasn't cleaned for years! There was a little closet in the bathroom which was destroyed and smelled very ugly. I wouldn't advise it to anyone. By the way: after those few days we missed bracelets,...More

2  Thank helenreichert
Reviewed July 18, 2016

The whole staff in the hotel was unfriendly. Didn't see them smiling at all. Cash was stolen from our room,but the staff didn't even apologize and implied that it is impossible. There was no staff at the reception desk all the time and they kept...More

Thank anniku2016
Reviewed December 2, 2011

We visited Italy on July 2011 with a group of friends and this was one of the various hotels where we stayed. This was the worst hotel. Customer treatment was very bad, the rooms had air conditioning and television, but the front desk did not...More

11  Thank Cabret
Reviewed October 11, 2010

Location is good, but everything else is bad. The room was modest but clean, bathroom horror. At the reception desk does not know English. . Breakfast was modest. Rolls, salami, cheese, spreads coffee, tea I was placed through agencies, private safe I will never come.

1  Thank simoida
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Amenities
Top amenities
Free Internet
Details
Price range
$72 - $73 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
$72 - $73 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveler (122)
Room & Suite (16)
Dining (2)
Hotel & Grounds (102)
Bathroom (2)
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