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Hotel Cristallo

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Guests1 room, 2 adults, 0 children
Traveler (141)
Room & Suite (11)
Dining (6)


#14 of 44 hotels in Moena
Good to know
Mountain View
Great View
Languages Spoken
English, Russian, German, Italian
Property amenities
Free parking
Fitness Center with Gym / Workout Room
Hot tub
Free breakfast
Bicycle rental
Children Activities (Kid / Family Friendly)
Bar / lounge
Breakfast buffet
Special diet menus
Horseback riding
Ski rentals
Ski school
Kids club
Shuttle bus service
Ski In / Ski Out
Baggage storage
Non-smoking hotel
Outdoor furniture
Sun terrace
24-hour front desk
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Room features
Non-smoking rooms
Family rooms
Private balcony
Room service
Complimentary toiletries
Seating area
Hair dryer
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6Room tips
Traveler rating
  • 188
  • 59
  • 10
  • 6
  • 1
Time of year
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  • English
Popular mentions
This magnificent hotel contained anything we wanted and needed. The hotel is surrounded with marvelous views of the mountains. We wanted to go up the mountains with a cable car, and it was just a few minutes walking from several cable cars. In the morning we had a diverse and rich breakfast. The room was great - it was clean and tidy, well equipped, and the bed was super convinient. It was very comfortable that the hotel has bar. And the thing that makes this hotel more than just a wonderful hotel, is the finest staff I have ever met. I am speechless to describe how they helped us when we definitely needed help. All the staff, one by one, did above and beyond in order to let us enjoy our vacation. And they did everything with such a big smile, humanity and integrity. It was a pure plessure to stay at this hotel! I would love to come back and happily recommend everyone to visit it.
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We had a junior suit in the attic area, which was excellent; very comfy, very cosy and absolutely spotlessly clean. The food in this hotel is oustanding and the service is excellent. In fact, everyone working there, that we cme into contact with, was friendly and helpful. If you are there to ski, they also offer minibus transfers to the lifts. I cannot recommend this hotel enough and we will definitely be back.
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We only stayed briefly due to a hickup of the tour operator, but this short stay was a real treat!! Spotless cosy rooms, lovely family atmosphere with incredibly welcoming and helpful (multitasking) staff. Dinner is a joy: super starters buffet, followed by waitress service with typical Italian style 1st course of pasta, rice or soup dishes followed by a 2nd course of meat and - off course - a wonderful dessert. Great selection of wines too.
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We stayed at Hotel Cristallo from 31st Dec until 7th Jan, and I can't think of a better way to start the year. The hotel is very well-located; 5-min walk to the slopes but with a super-efficient minibus service on demand reducing the journey time to literally 1 minute. The hotel itself has a lovely, family atmosphere and every single staff member was warm, friendly and super-professional. The waiting staff were adept at identifying our needs and even when stretched by the dining room at full capacity managed to make us feel well looked after at every meal. The food was excellent - a great choice every day, and the complimentary buffet lunches were a very welcome and pleasant surprise. The New Year's Eve dinner was a joy - kids happily established at mini-club and adults able to enjoy a multi-course gourmet feast in peace! The mini club was an excellent service throughout the holiday and well done to Emilia and Andrea for making it such fun. A special thanks to Ornella for her professionalism, creativity and stories. Big 'complimenti' to Diego, Erna and the family for the genuine hospitality and attention to detail - we will definitely be back!
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Rooms are spotless, warm and comfortable. My husband travels a lot for work and rates this hotel as one of the best for cleanliness. Diego the owner makes you feel welcome as do all the staff. They are incredibly helpful and friendly. Tatiana on reception,Daniel in the bar, Dana, Lucia and Cristina in the dining room and Julia in the shop are all fabulous. Great location close to good trekking routes in the summer and ski slopes in the winter months. Nice spa downstairs , welcome luxury after a day trekking. Our eight year old loved the mini club it was open from 5pm until dinner at 7:30 and again at 9pm until 10pm. A huge thank you to the animator. The food is wonderful, we did half board, breakfast is buffet, eggs and bacon and a good selection of continental style breakfast. Dinner is fantastic, nice buffet to start with vegetable and salad dishes, then waiter service for the rest of your meal with typical Italian style first course of pasta, rice or soup dishes followed be a second course of meat dishes. Also a nice choice of desserts. You will not leave hungry. Children's menu available or they can eat from the adult menu. Valerio the chef is fantastic!! Never disappointed with the quality and standard of the food.
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$168 - $356 (Based on Average Rates for a Standard Room)
ItalyTrentino-Alto AdigeProvince of TrentoMoena
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