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NH Venezia Laguna Palace

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Viale Ancona 2, 30172, Mestre Italy
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (1550)
Room & Suite (631)
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Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 06/25/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from NH Venezia Laguna Palace
Updated 06/25/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#21 of 59 hotels in Mestre
Location
Cleanliness
Service
Value
GreenLeaders Gold level
NH Venezia Laguna Palace is located on the Venice mainland approximately 12 km from Venice Marco Polo International Airport and 1 km from Venezia-Mestre train station. This sleek hotel sits on the waterfront in the urban center of Mestre. As such, guests will find plenty of local attractions within walking distance, or by taxi, water taxi or bus. From NH Laguna Palace, guests can reach the Canal Grande or Palazzo Ducale, both 10 km away. For lunch and dinner our elegant on-site restaurant Laguna serves quite the delicious selection of gastronomic delights consisting of both international and local cuisine In the morning, our friendly staff offer guests a full breakfast buffet that includes made-to-order hot dishes upon request. Each of the contemporary rooms provides free Wi-Fi, flat-screen TVs, desks and mini fridges. NH Laguna Palace has a conference center with the best technology and 24 rooms that can hold up to 700 guests.
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Full view
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Billiards
Airport transportation
Business Center with Internet Access
Conference facilities
Parking garage
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Snack bar
Shuttle bus service
Car hire
Banquet room
Meeting rooms
Fax / photocopying
Baggage storage
Concierge
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Soundproof rooms
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Marina View
Green
Languages Spoken
English, French, Russian, Spanish and 4 more
Hotel links
Special Offer:FREE CANCELLATION!
3,150Reviews62Q+A100Room tips

Reviews

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Debbie B wrote a review Mar 2020
1 contribution
We were debating whether to travel to Venice, but as it was a present we decided to go. The hotel Laguna Palace is beautiful, staff are very welcome and friendly, food great . Rooms clean and we were upgraded to a superior room.
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Date of stay: March 2020Trip type: Traveled as a couple
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Antonio d wrote a review Feb 2020
Sicily, Italy280 contributions178 helpful votes
Modern, particularly for the structure, a huge glass roof and below ... a small lagoon with boat mooring, beautiful large and comfortable rooms. Very courteous staff, the only negative note was a non-Italian bartender who responded poorly to the request for a simple "Diger seltz" or a bit of semolice magnesia ... he was almost offended and replied that he was not obliged to know everything what is used in Italy ... but nobody asked him this.
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Review collected in partnership with NH Hotels
Date of stay: February 2020
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1 Helpful vote
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Jess wrote a review Feb 2020
3 contributions
Perfect location close to the water and a short 20 min walk from the train station. Had a great time at the hotel bar with Michele and Mostafa who took care of us the while time we were at the bar! We will definitely come back for another visit!!!
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Date of stay: February 2020Trip type: Traveled as a couple
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Response from Destination825170, General Manager at NH Venezia Laguna Palace
Responded Mar 3, 2020
Dear Customer, Thank you for your kind review. It is with pleasure that I hear you enjoyed the NH Laguna Palace . In few words you summarized so graciously so many different aspects of the Hotel. Follow us on nh-hotels.com We do sincerely hope you consider this you home in Venice! Raffaello Panariello General Manager – NH Laguna Palace
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Richard Z wrote a review Feb 2020
26 contributions1 helpful vote
My wife and I had a wonderful stay at this great hotel a week ago for 2 nights. Everything went great! The room had a good size, clean and we were lucky enough to get a room om the 5th floor with a great view. Check-in and check-out went smooth. Breakfast was very good as well, and the overall service was excellent. Location-wise, super as well. As it was right next to a busstop, so all we needed to do was to buy tickets at the reception, and off we went to Venice city. Only down-side was that some of the bus drivers were extremely rude; they were obviously quite tired of tourists who couldn´t speak Italian :-) We will for sure stay at this hotel again on our next visit to Venice :-)
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Date of stay: February 2020
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Response from Destination825170, General Manager at NH Venezia Laguna Palace
Responded Mar 3, 2020
Dear Guest, Thank you for taking time to review our property. I am glad to hear that we will be your top choice when you visit Venice and that you receive the treatment we deserve to give to all our guests, as it is our standard. I will be sharing all your comments with all the staff involved, to motivate them and to remain on their duties in the same way. We look forward to welcoming you back soon. Please don’t hesitate to contact us if you need any help or information. Your sincerely Raffaello Panariello General Manager – NH Laguna Palace
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GymnastAlex wrote a review Jan 2020
London, United Kingdom285 contributions122 helpful votes
We stayed here for 4 nights and used it as a base for sightseeing in Venice. You can get the bus 43 into Venice from right outside the hotel (every 15 mins weekdays + Saturdays, every 20 mins Sundays + public holidays: journey time 10 to 12 mins with little traffic!). The bus 15 goes to the airport as well (every 30 mins) from another bus stop just a short walk (like 8 mins) down the road (journey time 20 mins with little traffic). Overall the experience was good but we had some issues: firstly, the rooms were just too hot. The air conditioning control panel had no effect whatsoever, I know it is January and it is very cold outside, but the rooms were hovering around 24-25 degrees and that was way too warm for me to sleep comfortably. My bedroom at home is usually around 20 degrees. Even after consulting the front desk staff who told me that they would set the temperature at 20 degrees for my room, it made no difference. I had to open the window which cooled the room down, but that meant letting in the noise from the street outside which was another problem altogether. At least this wasn't too serious a problem in January, but imagine the place in summer when it is sweltering and sticky, you really want the room to be properly cool. I don't know why people think it is necessary to heat the room up to such a high temperature when it is winter - we want to be comfortable, it is not meant to be a sauna. The second problem related to the noise: I was fine for the first two nights then on the third night, the guest in the room above me decided to wake up very early and good grief, that woke me up - stomp stomp stomp, it felt like the guest was jumping around and doing aerobics in the room, the noise was terrible. I did complain to the front desk who promptly moved me to a room on the top floor, problem solved but remember, always ask for a room on the top floor (5th floor) to avoid that kind of situation. Thirdly, the English language channels on TV were not available for 2 days and there were loads of Italian and German channels, but just BBC World and CNN for us English speakers and both were out for 2 days, BBC was restored on the third day but CNN was not available for the entire duration of my stay. Not a major problem as I tend to be on my phone - but the wifi was also somewhat slower than what I am normally used to. So it was fine for looking at websites but videos took forever to load. So that's 4 problems we encountered: hot rooms and no control over the room temperature, a noisy neighbour upstairs, no English channels working for half of our stay and slow wifi. But apart from that, the rooms were nice and the staff were very friendly & helpful indeed. So it'll probably be okay, but do make sure you always ask for a room on the top floor.
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Date of stay: January 2020
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Room Tip: Always pick a room on the top floor to avoid hearing the people upstairs walk across the room
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1 Helpful vote
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Response from Destination825170, General Manager at NH Venezia Laguna Palace
Responded Mar 3, 2020
Dear Alex, thank you for the trust you have placed in our hotel, NH Laguna Palace and for taking the time to write to us in detail the problems you experienced whilst staying with us; please accept our sincere apologies for the treatment received on behalf of our staff while staying at our hotel. Finally, we are grateful that you have given us the opportunity to share your comments and we ensure you that they are valued. We are looking forward to welcome you back at NH Laguna Palace . Your sincerely. Raffaello Panariello General Manager – NH Laguna Palace
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PRICE RANGE
$81 - $146 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
nh laguna palace hotel mestre, nh laguna palace venice, laguna suites, nh laguna palace hotel venice
LOCATION
ItalyVenetoProvince of VeniceCity of VeniceMestre
NUMBER OF ROOMS
376
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Frequently Asked Questions about NH Venezia Laguna Palace
Which popular attractions are close to NH Venezia Laguna Palace?
Nearby attractions include Forte Marghera (0.7 miles), Ponte della Liberta (0.7 miles), and Statua dell’Immacolata (0.7 miles).
What are some of the property amenities at NH Venezia Laguna Palace?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at NH Venezia Laguna Palace?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at NH Venezia Laguna Palace?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at NH Venezia Laguna Palace?
Yes, a parking garage, paid private parking on-site, and paid public parking on-site are available to guests.
What are some restaurants close to NH Venezia Laguna Palace?
Conveniently located restaurants include Gelateria Chocolat, Namaste Venezia, and Hostaria Vite Rossa.
Are there opportunities to exercise at NH Venezia Laguna Palace?
Yes, guests have access to a fitness center during their stay.
Does NH Venezia Laguna Palace have an airport shuttle?
Yes, NH Venezia Laguna Palace offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is NH Venezia Laguna Palace located near the city center?
Yes, it is 0.9 miles away from the center of Mestre.
Are any cleaning services offered at NH Venezia Laguna Palace?
Yes, dry cleaning and laundry service are offered to guests.
Does NH Venezia Laguna Palace offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.