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I haven't stayed at the Hotel but had dinner at their 5th floor restaurant and lunch in the garden by the pool. In both cases the food was excellent, but their best feature are their staff who are very helpful and friendly especially Mauritzio who...More
We spent 7 nights in this hotel,
First nigh when arrived we were surprised about the rooms, friendly sized, air conditioned.
At the restaurant the serving was good, menu a la carte, but we were tired and doesn't like anything.
The days to come were...More
When we first arrived I thought, oh no this needs an outside paint job, too many industrial type stairs and railings on the sides of the property, this is not going to be what I was hoping for. Once I walked through the lobby doors...More
Great location right across from the seafront. Friendly staff, rooms are a good size and very clean. Breakfast served from 6.30-10.00am on weekdays, a little later on weekends, with a good selection of foods available. Snacks are free in the bar area from 11.00 -...More
1 -reception employees need more training how to deal with customers they are not bad but they should be better
2 -I have been coming to this hotel for almost 20 years or more . for some reason the waitress in breakfast lounge asked me...More
Thank Khalid A
Response from HotelExcelsiorMS, Responsabile relazioni pubbliche at Hotel ExcelsiorResponded February 6, 2017
Thank you for your review, it is always useful for us to hear the opinions of our customers.
Regarding the fact you reported during breakfast we really don't understand what can concern asking the room number of a customer with racism, this statement...More
$111 - $217 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#2 On the Beach Hotel in Marina di Massa
#5 Business Hotel in Marina di Massa
Non-Smoking Rooms ,
Family Rooms ,
Number of rooms
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