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Hotel Excelsior Bay

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Hotel Excelsior Bay
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255 Reviews from our TripAdvisor Community

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Showing 227: English reviews
Liverpool, United Kingdom
Reviewed October 30, 2016

My bedroom was only small & the bathroom a little tired. The rooms are cleaned to a high standard. The management are very sparing with the toiletries with one shampoo sachet per person each day!. The views from the hotel are stunning & it is a pleasure to breakfast al fresco beside the lake. The breakfast is limited & do...

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1Thank Sue f
Omaha, Nebraska
Reviewed October 17, 2016

Other reviewers have provided many details that I agree with regarding this hotel that has a great location but falls short of expectations for a Four Star Hotel. The food was the most disappointing, from a meager selection at breakfast, with a scarcity of fresh fruit, only hard rolls and no croissants or pastry, to really tasteless dinners, usually fish...

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4Thank Kathleen V
London, United Kingdom
Reviewed October 5, 2016

Dear Customer Relations, I was called a few days ago by Citalia enquiring with regards my recent holiday experience. I have to say I was impressed by this as I was with the rest of the Citalia experience. I did, however, have a few issues with the Excelsior Bay Hotel and was advised, by your colleague, to put these into...

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2Thank Dooglebell
Reviewed October 4, 2016

A lovely terrace to sit on and eat breakfast , the breakfast had a great selection. The staff were nice and always wanting to help. The evening food wasnt the best but pretty good - the pasta dishes were nice. Our room was 128 which was a nice room- very clean, with a side lake view. the swimming pool was...

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Thank Portia P
davidrpinchin@aol.com
Reviewed October 2, 2016

My wife and I have just returned from a wonderful holiday to the Italian lakes. We stayed at four lakeside hotels, all 4-star. However, this one at Malcesine was anything but. It has a great view over the lake and is ideally situated just a ten-minute walk into the centre of Malcesine. However, it was more like a 2-star hotel....

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2Thank DavidPinchin
East Kilbride, United Kingdom
Reviewed October 2, 2016

We had a very enjoyable stay of seven days the hotel is front lake side with beautiful views , the hotel was clean comfortable and well managed , the staff very friendly and helpful . We only had stayed B&B as the dinner reviews were not good and we enjoy trying different local restaurants and the short evening walk in...

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Thank Barbara404
Inverness, United Kingdom
Reviewed September 28, 2016 via mobile

The location is amazing with stunning views. We asked for a side lake view and we got put in room 124 which has a lovely big balcony and the most beautiful view. Breakfast is on the lakeside terrace, lovely food in an amazing setting. We were not keen on the evening menus but enjoyed having drinks on the terrace in...

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1Thank chrisross13
Reviewed September 27, 2016 via mobile

Hotel in in a great location is kept very clean and the maids are fantastic it's a pity the front of house staff are not. Only speak to you of you speak first, don't smile and seem that they wish they were somewhere else. Rooms nice and clean and hotel well looked after. Food not great average would best describe...

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1Thank Athol M
Reviewed September 18, 2016 via mobile

We visited this hotel for a family holiday and I must say it's amazing! Loved everything about the hotel and the location is amazing with breathtaking reviews!!! Staff were lovely and very welcoming, rooms clean and beds comfy Returning to Lake Garda next year we loved it sooooo much

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1Thank Kimberley B
newcastle upon tyne,england
Reviewed September 16, 2016

Absolutely beautiful setting right on lake side. The large outside terrace which was used for everything from breakfast to late night drinks was the envy of all who walked past. Food was alright, sometimes even very good, but not a lot of variety......had to make your evening meal choice at breakfast which was a novelty. Staff all excellent and friendly,...

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2Thank marywil
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Internet
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking

Additional Information about Hotel Excelsior Bay

Address: Via Lungolago Madonnina 13, 37018, Malcesine, Italy
Location: Italy > Veneto > Province of Verona > Malcesine
Price Range: $197 - $314 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Excelsior Bay 4*
Number of rooms: 70
Reservation Options:
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Also Known As:
Excelsior Bay Malcesine
Excelsior Bay Hotel
Hotel Excelsior Bay Malcesine, Lake Garda, Italy
Hotel Style:
#7 Family Hotel in Malcesine
#7 On the Beach Hotel in Malcesine
#9 Luxury Hotel in Malcesine
#18 Romantic Hotel in Malcesine
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Excelsior Bay staff and other travelers.
2 questions
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Questions? Get answers from Hotel Excelsior Bay staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Rooms at the front can be disturbed by the seating area below”
 of 5 bubbles 666suef, Oct 30, 2016 | Read review
“Ask about size and location and outlook.”
 of 5 bubbles Dooglebell, Oct 5, 2016 | Read review
“our room 128 was just opposite the lift so handy”
 of 5 bubbles portiap553, Oct 4, 2016 | Read review
“Avoid room 122 which is even smaller than most of the other lakeside rooms”
 of 5 bubbles DavidPinchin, Oct 2, 2016 | Read review
“The lake view rooms are slightly bigger.”
 of 5 bubbles vchauncey, Aug 22, 2016 | Read review
5 of 5
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