MAJESTIC PALACE HOTEL

Wedding Anniversary

Fantastic hotel in a beautiful location with excellent amenities, helpful and courteous staff and spacious and very comfortable room. The 15 minutes walk away from town proved useful for coping with the unlimited, exquisite food and drink; and the complimentary bottle of 'Wedding Anniversary' Prosecco was much appreciated.…

Date of stay: July 2019

Lots of pluss but also lots of minus

The hotel is big, have lots of very nice swimmingpools, which was very Cold! This is a TUI charter hotel, which means lots of families with kids, lots of Germans and British. Nothing wrong about it, but it is good to know in advance. We stayed for only 2 nights, fam. of 4. Lots of things for the kids to do, tennis, snooker, mini gold, but you have to pay for everything. Short walk to the cable car and the center of Malcesine. He have an Electric car, and they have charging staions for 2 Teslas and one for another El car, very good. Had one evening buffet and got very dissapointed. After 3 weeks in Italy with really great food this was a big dissapointment. Non of us liked it, not even the pizza was any good, ref. the kids. The same with the breakfast, except for lots of fresh fruit, very good. Had cappucino from the machine, tasted awful, the juice was of course not juice. I am not sure but it seems this in an all inclusive hotel, but still they could do the food a lot better. The room was big and clean, but hard pillows.AC was good. Service in the reception was great, the also spoke very good English.…

Date of stay: July 2019

Location

Service

Sleep Quality

Trip type: Traveled with family

Fantastic from start to finish

Great hotel with amazing views of the lake and mountains from our balcony. Spotlessly clean. Food good, plenty of choice. Even my fussy husband and kids enjoyed it. Staff lovely and very helpful. We didn’t want to leave!

Date of stay: July 2019

Trip type: Traveled with family

Wedding stay

We were attending a wedding in Malcesine and stayed here with the wedding party. The hotel is a little out of the centre but the hotel provides a shuttle bus every day but Saturday and taxis seating up to 8 people cost around 14 euros to town. Allow extra time to get to where you need to be if ordering a taxi, there is no urgency in Italy! The hotel facilities are first class, We had only booked bed and breakfast, but realising we would have to taxi into town for meals we upgraded as and when we wanted to eat, which was very convenient considering 2 of the 5 days we were there we didn't need to eat in the hotel. Lunch was 12 euros pp and dinner 20 euros pp but was well worth it - buffet style choices, wine and beer on tap and a variety of foods to try. Tea and cake were served at 4pm each afternoon too. The rooms were large with full length mirrored wardrobes, decent bathroom with toiletries and a balcony overlooking one of three pools. The only problem we had was there was only one socket in the room which proved a little difficult when phones needed charging and hair needed drying! The bar area was clean and easily accessed from the hotel or the pool area. Staff were very polite and most helpful.…

Date of stay: July 2019

Rooms

Location

Service

Trip type: Traveled with friends

Room Tip: Rooms below top floor are a little quieter.

See more room tips

Old hotel and bed bugs.

Would never return to this hotel. Far from a 4* hotel! More like 2* - hotel room infested with bed bugs. Me and my partner were bitten all over our bodies - old hotel with decor from the 80s - no power supply by the bedside and no iron or drinking water provided in room (basic for a 4 star hotel) - no wifi available - dinner and breakfast was average at best…

Date of stay: July 2019

Trip type: Traveled as a couple

Dear Ms. Veera M, First of all, we wish to apologize for the insect bites that made your stay an holiday to forget. As you have surely noticed, our Majestic Palace is surrounded by greenery and all around, gardens and olive groves are the backdrop to the tranquil atmosphere where all our guests find rest and relaxation. The temperate climate and all the greenery around, guarantee a prosperous life to all the native insects that live on the shores of Lake Garda. No guest of ours who has stayed in your same room has ever encountered this problem until today, we are therefore unable to give us an explanation. The constant commitment of our management in the continuous renewal of the structure, guarantees costant renewals both in the rooms and in the common areas of our Majestic Palace. We try to advertise our rooms through truthful photographs and we are sure that you had the opportunity to check the style of the hotel and the room before booking. The area of Lake Garda, is rich in aquifers that guarantee drinking water directly from the tap of each room; next time you will visit Lake Garda, we suggest you try it yourself. Our Hotel offers a free ironing service for all our guests. It is not in our culture to leave an iron and ironing board in the room for an aesthetic factor and above all, for the safety of our guests. The wifi is available in all areas of the hotel. The use is unlimited and it is possible to access through a code that can be requested at our Hotel reception. As you know, food is a very subjective aspect; tastes and preferences are reflected, therefore we regret that the passion that our kitchen staff uses every day to prepare excellent dishes has failed to meet your needs. We renew our apologies and despite your unpleasant experience, we expect to be able to welcome you again at our Majestic Palace.

PreviousNext

12 3 4 5 6…79

Majestic Palace Hotel, Malcesine, Lake Garda, Italy

About

Location

Reviews