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Cristal Palace Hotel

Booking.com$90*
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Certificate of Excellence
06/24/2017 06/25/2017
1 room 2 adults 0 children
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Cristal Palace Hotel
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860 Reviews from our TripAdvisor Community

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Showing 78: English reviews
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Manchester, United Kingdom
Reviewed April 18, 2017

Great rooms, lovely hotel. Delicious food in the restaurant and fantastic restaurant and bar staff. Great shuttle to the ski lift. Great ski equipment hire and storage room. BUT the management did not show respect to our pupils and expected the worst of them. Items went missing from rooms following cleaning and money disappeared. This was reported to hotel management...

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Helpful?
Thank sazzlewaite
Manchester, United Kingdom
Reviewed April 15, 2017

Hotel was well located, fantastic views, facilities were great with a good sized pool and spa area. Boot and ski hire were at the hotel. With shuttle bus to slopes 2 mins away. Could not fault the food or the bar and restaurant staff, who went out of their way to help the children. However there were several school party...

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Thank kbryan429
Atherstone, United Kingdom
Reviewed April 13, 2017 via mobile

Stayed here for a weeks skiing. Food good and staff helpful. Bar prices a little high but service great. Rooms are very comfortable but the TV access is limited for us Brits, only BBC news. Still deserves the 5 stars though as we really enjoyed our stay. Thank you.

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Thank BMO123
Reviewed March 25, 2017 via mobile

Great hotel amazing views Free shuttle all day and until 8pm Staff very helpful Spa very good and clean Great rooms Food very good and plenty of choice for breakfast , I would definitely stay again in the hotel the view from my room is the picture I have attached Enjoy well worth a visit

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Helpful?
Thank Luis E
Bernardi Carla ... I, Responsabile relazioni con la clientela at Cristal Palace Hotel, responded to this review

Dear Luis, we are delighted to hear that you enjoyed your stay in our hotel; thank very much for your review form all of us. Best wishes, Carla Bernardi

Reviewed March 25, 2017 via mobile

Top class hotel. Very pleasant staff. Facilities first class. The shuttle picked us up each day within minutes of contacting them. Very impressive. The hotel is very clean and warm. It's location is very good and food is very reasonable in the hotel.

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Thank Eugene T
Chester, United Kingdom
Reviewed March 2, 2017 via mobile

A very pleasant stay. Excellent food. Good size rooms. staff very helpful and friendly. Good pick-up service to ski lifts. would highly recommend. Stunning views of Madonna Di campiglio and the mountains. Short walk into the centre of the town.

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Thank JustinBlakebrough
Moscow, Russia
Reviewed March 2, 2017

Cons: The staff is very unorganised: 1) We have arrived late at night and were told to leave the car in front so they'll park it to a garage in the morning. In the morning the car was at the same location with a note "Please remove your car" (though the hotel had the keys) 2) We were just for...

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1Thank Irina B
Bernardi Carla ... I, Responsabile relazioni con la clientela at Cristal Palace Hotel, responded to this review

Dear Irina, Thank you for taking the time to write the review. Unfortunately, because of your late arrival, the night porter did not successfully perform the check in and did not tell the notes regarding your reservation, and we apologies for this. For all other notes, we inform you that we are already supplying to improve our services. I agree...

Monmouth, United Kingdom
Reviewed March 2, 2017

If you want a hotel with exceptional food this is the place for you. The breakfast has great variety from fresh yoghurt, a huge range of cheeses, breads, fruit and drinks. The main problem for us was eating so much skiing could be a problem with such a full stomach. The main meals, 5 courses with a starter buffet incredibly...

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Helpful?
Thank MartinBlakebrough62
Bernardi Carla ... I, Responsabile relazioni con la clientela at Cristal Palace Hotel, responded to this review

Dear Mr. Blackebrough, we are grateful for your words and we are delighted to hear that you enjoyed our food and in general your stay at the Cristal Palace. We are very sorry that you found our ski-room not like as you expected, we will forward your review and your comments of the "Satisfaction form" to the ski school, in...

Tonbridge, United Kingdom
Reviewed February 20, 2017

Very friendly and efficient staff. They cannot do enough for you. Good food and lots of it and a lovely selection of great local and national wines. Shuttle bus a real bonus with kids and always available...

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1Thank Hungrig66
Truro, United Kingdom
Reviewed February 20, 2017

We made the mistake to choose a different hotel a couple of years ago - never again! Being welcomed back to the Cristal Palace by the attentive staff, the comfortable rooms, stunning views and outstanding cuisine made this another wonderful trip. Thanks to all the staff - a la prossima!

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Thank Robert S
Bernardi Carla ... I, Responsabile relazioni con la clientela at Cristal Palace Hotel, responded to this review

Welcome back Robert! It's normally a good idea to change hotel and to try other accomodation; we are happy to hear from you that our Cristal Palace, with its services and staff, is still the best for you. Thanking you and waiting for your next pilgrimage, Arrivederci!! Carla Bernardi

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06/24/2017 06/25/2017
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Breakfast included
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Meeting Rooms
Official Description (provided by the hotel)
Cristal Palace Hotel is just 200 metres from the Pradalago cable car and 1 km from Madonna di Campiglio’s centre. Its excellent restaurant has a panoramic terrace overlooking the mountains.This four-star superior hotel features the Cristal Energy Spa, a large fitness and wellness centre with indoor swimming pool.Hotel Cristal Palace offers comfortable guest rooms with valley or mountain views. Each room has Wi-Fi access, minibar and an LCD TV with satellite channels.You will find a heated storage area for your ski equipment and a shelter for bicycles. There is also a free shuttle service to and from the ski slopes, upon request.The Cristal Palace organises free guided tours throughout the summer for exploring the Adamello-Brenta Park. At the hotel there is a mini club and a cinema room with surround sound system.Hotel Rooms: 61Il Cristal Palace ... more   less 

Additional Information about Cristal Palace Hotel

Address: Via Cima Tosa 104/A, 38086 Madonna Di Campiglio, Pinzolo, Italy
Location: Italy > Trentino-Alto Adige > Province of Trento > Pinzolo > Madonna Di Campiglio
Price Range: $95 - $1,118 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Cristal Palace Hotel 4.5*
Number of rooms: 61
Reservation Options:
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Hotel Style:
#7 Spa Hotel in Madonna Di Campiglio
#8 Luxury Hotel in Madonna Di Campiglio
#13 Family Hotel in Madonna Di Campiglio
#21 Romantic Hotel in Madonna Di Campiglio
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Questions & Answers

Here's what travelers have asked, with answers from Cristal Palace Hotel staff and other travelers.
6 questions
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Questions? Get answers from Cristal Palace Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Not set up for large party of school children.”
kbryan429, Apr 15, 2017 | Read review
“Ask for the piste view room”
irinab119, Mar 2, 2017 | Read review
“Avoid ski hire from the hotel”
MartinBlakebrough62, Mar 2, 2017 | Read review
“all rooms at 1st floor offers views”
gokalpo, Feb 6, 2017 | Read review
“make sure you check the termostat, our room was very warm and we could not adjust the temp.”
ajoeraan, Feb 3, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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Prices are for 1 room, 2 adults
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