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Diamond Naxos-Taormina

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Traveler (144)
Room & Suite (98)
Dining (35)
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Overview
  • Excellent47%
  • Very good26%
  • Average15%
  • Poor8%
  • Terrible4%
Travelers talk about
“key card”(2 reviews)
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
5 Star Hotel
All hotel details
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Reviews (253)
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LanguageEnglish
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29
19
14
11
4
Show reviews that mention
All reviewsfilled croissantskey cardbeautiful resortsea viewpool barperfect hotelhotel restaurantthe general managerhotel staffnice beachout of seasonbeach areabreakfast roomrooms are cleanstayed here for nightsfresh fruitmin walk
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1 - 5 of 77 reviews
Reviewed 1 week ago

Each member of staff cannot do enough for their guests here in Diamond hotel. We were so lucky to encounter Emaneula who has been our personal problem solver, not to mention all the fantastic information on local places to see and eat. She even organized...More

1  Thank 432emma
Response from Diamond N, Direttore at Diamond Naxos-TaorminaResponded 1 week ago

Dear Emma Thank you for posting your kind feedback about your stay at our Diamond Resort! We are delighted to read you spent a great time vacancy with us and you enjoyed our property and our staff, especially Emanuela! We are looking forward to welcoming...More

Reviewed 3 weeks ago

Group travel . I have NEVER checked into a so called 5 star hotel That does not have glasses in the room and I had to grovel for a plastic cup. No hot water on second afternoon. I would not recommend this hotelMore

Thank jdb860
Response from Diamond N, Direttore at Diamond Naxos-TaorminaResponded 1 week ago

Dear Guest, Thank you for your feedback on Tripadvisor. We apologize for any inconvenience you faced during your stay with us. In first place I would like to deeply apologize for any issues or misunderstanding you may have faced during your stay, we thrive for...More

Reviewed 4 weeks ago via mobile

We stayed at this hotel for our honeymoon at the beginning of May. We wanted a nice hotel that was close by to Taormina without the ridiculous price so this hotel ticked the boxes! Upon arrival we were greeted warmly and shown to our room....More

4  Thank Krisepooz
Response from Diamond N, Direttore at Diamond Naxos-TaorminaResponded 4 weeks ago

Dear Guest, Thank you very much for your rewarding review. It is a great honor that you chose our hotel for your Honeymoon Trip! We are glad that you were pleased with the Hotel location, Bar, Rooms and all our spaces. Thank you for sharing...More

Reviewed 4 weeks ago via mobile

We have just returned from 3 nights at Diamond Resort Naxos. Sadly it is far from a 5-star hotel. Many of the facilities were closed, which we weren’t told at the time of booking. 1 of 2 pools, the spa, the gym, the private beach...More

2  Thank MorganRushton3388
Response from Diamond N, Direttore at Diamond Naxos-TaorminaResponded 4 weeks ago

Thank you for taking the time to release your feedback on TripAdvisor. We are sincerely sorry for not having fully met your expectations and we do offer our apologies for the inconvenience experienced. During your stay we had a mandatory SPA maintenance so we had...More

Reviewed December 15, 2017

V-Shaped tub was difficult to stand in. My wife fell and received a huge hematoma sending her to the ER for 7 HOURS. Avoid this place for your health. Italians go to the ER to die. The doctors wait for your outcome. There, my wife...More

11  Thank Ron R
Response from Diamond N, Direttore generale at Diamond Naxos-TaorminaResponded January 28, 2018

Dear Sir, wewait so long to answer you because we investigated point by point on all thinghs write in your message. First of all this is a place for reviewing hotels and its services , not italian Doctors or their behaviour. Then we have an...More

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About
Amenities
Top amenities
Pool
Fitness Center with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Room Service
Business Center with Internet Access
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Indoor pool
Outdoor pool
Details
Price range
$162 - $420 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Giardini Naxos
#4 Luxury Hotel in Giardini Naxos
#6 On the Beach Hotel in Giardini Naxos
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$162 - $420 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Giardini Naxos
#4 Luxury Hotel in Giardini Naxos
#6 On the Beach Hotel in Giardini Naxos
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveler (144)
Room & Suite (98)
Dining (35)
Pool & Beach (25)
Amenities (40)
Business Center & Event Rooms (1)
Questions & Answers
Ask a question
miriamd551
July 5, 2017|
AnswerShow all 3 answers
Response from sschmidt592016 | Reviewed this property |
I do not know, you should ask the reception of the hotel. Good luck and regards
0
Votes
eithepie
March 29, 2017|
AnswerShow all 3 answers
Response from Diamond N | Property representative |
Dear Guest the bus ticket cost 8.20€ per person per way and it take around 1h from airport till Giardini Naxos. We have a trust with authorized driver and the cost is 90€ per way. We remain at your disposal and send our... More
1
Vote
Google Translation
adjsouthwales
February 11, 2017|
AnswerShow all 2 answers
Response from Diamond N | Property representative |
500 mts
0
Votes
Google Translation
Room Tips
"Don't stay here"
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"Female staff were helpful given our circumstance. MALES REFUSED."
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"choose premier rooms"
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"Pool view rooms"
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