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Diamond Naxos-Taormina

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Traveler (143)
Room & Suite (98)
Dining (35)
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Overview
  • Excellent48%
  • Very good26%
  • Average15%
  • Poor8%
  • Terrible3%
Travelers talk about
“key card”(2 reviews)
Free Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
5 Star Hotel
All hotel details
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Reviews (238)
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LanguageEnglish
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28
18
14
9
4
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All reviewsfilled croissantskey cardbeautiful resortsea viewpool barperfect hotelhotel restaurantthe general managerhotel staffout of seasonbeach areabreakfast roomrooms are cleanstayed here for nightsfresh fruitmin walkcakes
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1 - 5 of 73 reviews
Reviewed December 15, 2017

V-Shaped tub was difficult to stand in. My wife fell and received a huge hematoma sending her to the ER for 7 HOURS. Avoid this place for your health. Italians go to the ER to die. The doctors wait for your outcome. There, my wife...More

5  Thank Ron R
Response from Diamond N, Direttore generale at Diamond Naxos-TaorminaResponded January 28, 2018

Dear Sir, wewait so long to answer you because we investigated point by point on all thinghs write in your message. First of all this is a place for reviewing hotels and its services , not italian Doctors or their behaviour. Then we have an...More

Reviewed October 25, 2017

Everyone in the hotel, especially on reception could not have been more helpful. The hotel was clean and as advertised and we really enjoyed our stay. One bit of advice would be to always book a taxi via the hotel as they seem to be...More

2  Thank contactnickscott
Response from Diamond N, Direttore at Diamond Naxos-TaorminaResponded November 6, 2017

Dear Guest, Thank you for your kind comments and exhaustive review in regard to your recent stay. I will personally relay your feedback to all staff who will be glad to know that their professionalism contributed to your enjoyable stay. I truly hope to welcome...More

Reviewed October 24, 2017 via mobile

Only a short stay which could have been a nightmare due to baggage issue. Emmanuella on reception was fantastic and completely dealt with it for us. Great stay staff all very helpful. Family stay 2 rooms both v nice, worked well. ThanksMore

Thank natasha g
Response from Diamond N, Direttore at Diamond Naxos-TaorminaResponded October 25, 2017

Dear guest, thank you for your positive comment. I'm sorry for your unforeseen problem in Catania Airport and we are glad that you appreciate Emanuela efforts to find your baggage. I am pleased to hear that you enjoyed your stay with us. I will personally...More

Reviewed October 21, 2017 via mobile

Friendly staff. The place is a little worn down but clean and nice. Breakfast good and service quick and friendly. Location a little boring. Not close enough for a walk to anything interesting. The view from the rooms offer sea view and this holds true.More

Thank Lennart K
Response from Diamond N, Direttore at Diamond Naxos-TaorminaResponded October 22, 2017

Dear Guest, Thank you for your kind comments and good review in regard to your recent stay. I can't figure out why you give us only 3 stars of value writing so fine words. I will personally relay your feedback to all staff who will...More

Reviewed October 15, 2017 via mobile

We stayed in this hotel for 5 nights. Arrived late (22:30) and were hungry, so we were referred by the reception to the bar (closing at 23:00) and tried a toast - should not be repeated... Breakfast did also not meet our taste buds, hot...More

Thank erbr63
Response from Diamond N, Direttore at Diamond Naxos-TaorminaResponded October 19, 2017

Dear Guest, thank you for spend your time writing a comment. We are glad that you appreciated our sea view, swimming pool and rooms in general. About beach and shops you saw that the season is finishing so we can't control municipalities' decisions. Restaurant prices...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Center with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Room Service
Business Center with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Airport Transportation
Dry Cleaning
Concierge
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Indoor pool
Outdoor pool
Details
Price range
$143 - $394 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Giardini Naxos
#4 Luxury Hotel in Giardini Naxos
#6 On the Beach Hotel in Giardini Naxos
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
$143 - $394 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Giardini Naxos
#4 Luxury Hotel in Giardini Naxos
#6 On the Beach Hotel in Giardini Naxos
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveler (143)
Room & Suite (98)
Dining (35)
Pool & Beach (25)
Amenities (40)
Business Center & Event Rooms (1)
Questions & Answers
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miriamd551
July 5, 2017|
AnswerShow all 3 answers
Response from sschmidt592016 | Reviewed this property |
I do not know, you should ask the reception of the hotel. Good luck and regards
0
Votes
eithepie
March 29, 2017|
AnswerShow all 3 answers
Response from Diamond N | Property representative |
Dear Guest the bus ticket cost 8.20€ per person per way and it take around 1h from airport till Giardini Naxos. We have a trust with authorized driver and the cost is 90€ per way. We remain at your disposal and send our... More
1
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Google Translation
adjsouthwales
February 11, 2017|
AnswerShow all 2 answers
Response from Diamond N | Property representative |
500 mts
0
Votes
Google Translation
Room Tips
"Female staff were helpful given our circumstance. MALES REFUSED."
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"choose premier rooms"
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"Pool view rooms"
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"Do not waste money on the ocean view"
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