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Hilton Giardini Naxos

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Hilton Giardini Naxos
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1,117 Reviews from our TripAdvisor Community

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Showing 520: English reviews
Conwy, United Kingdom
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed at this hotel for five nights in June with our daughter, son in law and 4 year old grandaughter, The decor in the lobby is a bit garish, but the hotel is clean and comfortable and we had a lovely room with a sea view. Our daughter's room which had two queen beds had a sea view, but... More 

Helpful?
Thank Susan R
HiltonGN, Direttore generale at Hilton Giardini Naxos, responded to this review

Dear Ms. Susan, Good morning from sunny Sicily! Thank you very much for sharing your experience on Tripadvisor following your recent visit to the Hilton Giardini Naxos. We are genuinely appreciative of your kind feedback and we do acknowledge your constructive criticism. We are glad that you have enjoyed your stay with us, in particular the overall cleanliness and comfort... More 

Bristol, United Kingdom
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

The hotel is above average Hilton hotels. I visited a few and I have to say, I enjoyed a lot this one. The hotel decorations were themed with the Sicilian tradition, a bit old in style but really nice in my opinion. Pros: The room was really clean, spacious and had a really nice sea view. The king size bed... More 

Helpful?
Thank Jafanello
HiltonGN, Direttore generale at Hilton Giardini Naxos, responded to this review

Dear Jafanello, Good morning from sunny Sicily! Thank you for sharing your feedback on your stay here with us at Hilton Giardini Naxos. Weather it’s a case of criticism or praise, all guest comments are read with genuine interest and suggestions are taken on board to enhance customer satisfaction. Therefore thank you for your critical comments regarding the charges of... More 

Tel Aviv, Israel
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed at the Hilton on April - still off season, so the hotel was not full, the beach and the pool were not really open etc. The hotel is very old fashioned (the decor at the lobby is really unforgettable), but everything was well maintained. We came for a family holiday and booked 4 rooms - all were very... More 

Helpful?
Thank Roni R
HiltonGN, Direttore generale at Hilton Giardini Naxos, responded to this review

Dear Valued Guest, Greetings from sunny Sicily! Thank you indeed for sharing your feedback on your holiday at Hilton Giardini Naxos during the month of April and for your nice comments concerning our hotel and services offered. In particular, we are extremely happy to learn that you have fully enjoyed our location, cleanliness of our spacious rooms overlloking the sea,... More 

Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

My partner and I had our wedding at Hilton Giardini Naxos in July 2017. The staff involved in the organisation of the wedding - Morena, Ambra, Signore Salvatore, chef Nino and others - went above and beyond our expectations. I preferred not to be involved in minor details, and the extremely professional hotel staff delivered a truly magical night, complete... More 

Helpful?
Thank Hanna K
HiltonGN, Direttore generale at Hilton Giardini Naxos, responded to this review

Dear Hanna, Greetings from sunny Hilton Giardini Naxos! We do acknowledge and appreciate your lovely remarks as we are always striving to ensure a high level of our customer satisfaction. It was so nice to read that you have enjoyed a wonderful experience during your wedding ceremony here at Hilton Giardini Naxos and that we even exceeded your expectations. I'm... More 

Prague, Czech Republic
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is located at an excellent location, directly at the beach and facing the sea. Exceptionally clean and comfortable. Very good food in the half-board menu. Helpful staff. The Sciara restaurant in the hotel is of exceptional quality. The chef is worth a Michelin star! The hotel should improve its beach service - at least the beach umbrellas and... More 

Helpful?
Thank ADXXX0101
HiltonGN, Direttore generale at Hilton Giardini Naxos, responded to this review

Dear Valued Guest, Good morning from sunny Sicily! Thank you for sharing your feedback on your stay here with us at Hilton Giardini Naxos. Weather it’s a case of criticism or praise, all guest comments are read with genuine interest and suggestions are taken on board to enhance customer satisfaction. Therefore thank you for your comments regarding the beach service,... More 

London, United Kingdom
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 1 week ago

To start with a positive, our room on the 6th floor was very comfortable with a great sea view but there was definite lack of attention to detail from house-keeping - we had to ask for towels and toiletries which hadn't been replaced and it was obvious that the mini-bar had not been replenished following the departure of the previous... More 

Helpful?
1 Thank Jeremyhs
HiltonGN, Direttore generale at Hilton Giardini Naxos, responded to this review

Dear Mr. Jeremy, Greetings from sunny Sicily! Thank you so much for sending your feedback and for sharing your impression about your recent stay with us. All guest correspondence is read with true interest and all matters are shared with our management team with the aim of improving the services we offer. Therefore we thank you for your constructive comments.... More 

Geelong, Australia
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Two wonderful nights at the ideally situated hotel right on the beach Our room was on the fourth looking at to the beach and over the lovely swimming pool Staff were very friendly and the rooms extremely clean and large Breakfast had a great choice the only down side was a bit slow to get a drink by the pool... More 

Helpful?
Thank gardie1960
HiltonGN, Direttore generale at Hilton Giardini Naxos, responded to this review

Dear Gardie, Greetings from sunny Sicily Island! Thank you for sharing your feedback on your stay here with us at Hilton Giardini Naxos. We are proud for your enthusiastic comments concerning our hotel facilities and high standard of service. Weather it’s a case of criticism or praise, feedback of our valuable clients are always of high importance for us, needless... More 

London, United Kingdom
Level Contributor
83 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

We booked 2 rooms with balconies but when we checked in we were given one with a balcony and one without. We phoned reception and initially we were told there were no other rooms available with a balcony as we had booked so I asked to speak to a manager and immediately another room with a balcony was available ?!?!... More 

Helpful?
Thank LondonE3Traveller
HiltonGN, Direttore generale at Hilton Giardini Naxos, responded to this review

Dear Valued Guest, Greetings from sunny Sicily. Thank you very much for your valuable feedback and for taking the time to write this review following your recent visit in Sicily. I have been appointed General Manager of the Hilton Giardini Naxos a couple of months ago. One of my priorities is to improve the quality and customer satisfaction. Please rest... More 

Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago via mobile

Good: nearby Taormina, by bus 20 minutes, big rooms, nice sea view, Beautifull garden, privately swimming in the sea, big pool, nice restaurants nearby for lunch etc, close to the highway, nice gym. Bad: very old, rust on most of de balconies, poor breakfast (checked the locals: common review from customers), every steel on the pool full with rust, beds... More 

Helpful?
Thank Gert-Jan O
HiltonGN, Direttore generale at Hilton Giardini Naxos, responded to this review

Dear Valued Guest, Good afternoon from sunny Sicily! Thank you for taking the time to write a detailed review following your recent stay with us, here at Hilton Giardini Naxos. Whether it's a case of criticism or praise, we do read all comments with attention and genuine interest. Appreciate your kind comments regarding the location and the hotel facilities and... More 

Level Contributor
45 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

+ large hotel + well equipped rooms + Free wifi in the lobby + Free pool sun beds & umbrellas + Quiet surrounding + Friendly staff + Good sauna & spa + 40 minutes by taxi from Catania airport + 20-30 minutes by taxi to Taormina + 10 minutes walk to Giardini Naxos downtown with good sand beach & nice... More 

Helpful?
1 Thank Julia L
HiltonGN, Direttore generale at Hilton Giardini Naxos, responded to this review

Dear Ms. Julia, Good afternoon from sunny Sicily! Thank you for taking the time to write a detailed review following your recent stay with us, here at Hilton Giardini Naxos. We are genuinely appreciative of your feedback and we do acknowledge all your constructive criticism. It was a pleasure to note a majority of positive impressions and we hope that... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Free Internet
  • Bar/Lounge
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Business Center with Internet Access
  • Concierge

Additional Information about Hilton Giardini Naxos

Address: Viale Jannuzzo 47, 98035 Giardini Naxos, Sicily, Italy
Location: Italy > Sicily > Province of Messina > Giardini Naxos
Price Range: $167 - $296 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Giardini Naxos 4*
Number of rooms: 296
Reservation Options:
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Also Known As:
Hilton Giardini Naxos Hotel Giardini Naxos
Hilton Giardini Naxos Sicily
Hotel Style:
#2 Luxury Hotel in Giardini Naxos
#3 On the Beach Hotel in Giardini Naxos
#5 Romantic Hotel in Giardini Naxos
#6 Family Hotel in Giardini Naxos
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