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Hilton Giardini Naxos

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1,213 Reviews from our TripAdvisor Community

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Showing 560: English reviews
Level Contributor
83 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed yesterday NEW

very good location, 30 minute public bus ride from Taormina which makes it a perfect location to have beach access, good outside facilities, across from number of restaurants and benefits from having a good size parking lot. overall its a very good hotel, some of the facilities like the business center needs some upgrading of equipment but staff would gladly... More 

Helpful?
Thank vahehg
Level Contributor
4 reviews
4 hotel reviews
3 of 5 stars Reviewed 4 days ago NEW via mobile

The rooms were subpar, dated but spacious. The bathroom was also very dated, the layout didn't make sense with the toilet and bidet facing each other, not much room to get in and out of the shower. The ocean view room and balcony were fabulous though! The air conditioning was pre-set and controlled by the hotel, could not get it... More 

Helpful?
Thank Lauren D
HiltonGN, Direttore generale at Hilton Giardini Naxos, responded to this review

Dear Ms. Lauren, Good morning from Hilton Giardini Naxos. Thank you for your preference in selecting our hotel for your holiday in Sicily. Weather its a case of praise or criticism, we do read all comments with attention and genuine interest and all matters are shared with the management team in order to improve our service standards and enhance customer... More 

Munich, Germany
Level Contributor
20 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This was our third visit at this very nice Hilton hotel on the beach. It is located ca. 30 min from Catania airport, ca. 20 min to Taormina (you must visit!) and ca. 1 hour to Syracuse, a great, historical place to visit. The hotel has a great beach (but towel and sun chairs with umbrella will be charged) and... More 

Helpful?
Thank HeinrichAnton
HiltonGN, Direttore generale at Hilton Giardini Naxos, responded to this review

Dear Mr. HeinrichAnton, Good morning from sunny Sicily! Thank you indeed for the renewed confidence in us and for sharing your feedback on your recent stay with us, here at Hilton Giardini Naxos. We are particularly glad to read your lovely comments regarding our location, facilities, overall service and the courtesy and helpfulness of the whole team. We are always... More 

Rotterdam, The Netherlands
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This summer we went on Vacation to Sicily for the first time. We stayed at the beautiful Hilton Giardini Naxos just outside Taormina and close to Etna. We chose this hotel because we wanted the accessibility of a beach and a hotel that was not in the hills. As you can expect from any Hilton hotel, the property was large,... More 

Helpful?
Thank polonorte2
HiltonGN, Direttore generale at Hilton Giardini Naxos, responded to this review

Dear Valued Guest, Warm greetings from Sicily! Thank you indeed for choosing our sunny Hilton Giardini Naxos for your sicilian holiday and for your nice review. We were delighted to read such a nice and detailed feedback of your positive guest experience and were especially pleased to learn that you were satisfied with our location, overall service, facilties, comfort of... More 

Province of Rome, Italy
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Very nice hotel on the ocean. What makes this hotel so special is the staff. Everyone is so kind and gracious. I tip my hat to Alessandra, Jana and Roberta....great people who will make your stay the best it can be. Grazie Mille tutti!

Helpful?
Thank Bcabott
HiltonGN, Direttore generale at Hilton Giardini Naxos, responded to this review

Dear Valued Guest, Warm regards from Sicily! Thank you indeed for your very kind review. We were delighted to read about your positive guest experience and were especially pleased to learn that you were satisfied in particular with the service offered by our team. I will certainly relay your kind words to Alessandra, Jana and Roberta. We are truly grateful... More 

London, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at the Hilton Giardini Naxos from 31 July - 9 Aug. We had two queen Hilton Guest rooms with Sea views and it was magnificent! We could see the sea and the pool area at the same time. It was perfect. Now let me give you some bullets that made this a 4/5 star hotels: 1. I had... More 

Helpful?
1 Thank VishP_77
HiltonGN, Direttore generale at Hilton Giardini Naxos, responded to this review

Dear VishP_77 Valued Guest, Warm greetings from Sicily! Thank you indeed for choosing our sunny Hilton Giardini Naxos for the 40th Anniversary and 40th birthday surprise and for your wonderful review. We were delighted to read such a nice and detailed feedback of your positive guest experience and were especially pleased to learn that you were satisfied with our location,... More 

Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

The hotel is nice, dated but nice, the aircon in the rooms isnt very good but everything else is good. The facilities seemed good... if you are willing to pay for them !! wifi is extra, sun beds at pool are extra, sun beds on beach are extra, the indoor pool/spa is extra... €30 pppd ! you even have to... More 

Helpful?
Thank holidaybosss
HiltonGN, Direttore generale at Hilton Giardini Naxos, responded to this review

Dear Valued Guest, Good morning from Hilton Giardini Naxos. Thank you for your preference in selecting our hotel for your holiday in Sicily. We highly consider all your comments. However, from your review, we note that the critical points relate exclusively to the costs of some services and not on the overall service or quality of our hotel . As... More 

Norfolk, United Kingdom
Level Contributor
4 reviews
1 of 5 stars Reviewed 1 week ago

I travel with Hilton worldwide and am a diamond member. Never before have I stayed at a Hilton, let alone a hotel with such poor service and lack of facilities. My partner and I stayed for a week, to which our room was not cleaned all week- the maids only made our bed and not with fresh bed linen. I... More 

Helpful?
Thank Eleanor-Elizabe... G
HiltonGN, Direttore generale at Hilton Giardini Naxos, responded to this review

Ladies and Gentleman, This is one example of a typical IMPROPRE USE of Tripadvisor, therefore my letter of reply is addressed also to our valued and loyal readers of Tripadvisor. Dear Mrs Eleanor-Elizabeth, With great disappointment I just read your feedback following your recent stay with us, here at Hilton Giardini Naxos. All guest comments are read with true interest... More 

Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We stayed at this hotel for five nights, starting on a Sunday. Our transfer from Catania Airport had us arrive at the hotel at approximately 1.00am due to flight times. On arrival the reception staff were attentive and checked us in promptly. A porter was on hand and took our luggage to our room which was a relief following our... More 

Helpful?
Thank Joshua H
HiltonGN, Direttore generale at Hilton Giardini Naxos, responded to this review

Dear Joshua, Warm greetings from Sicily! Thank you indeed for choosing our sunny Hilton Giardini Naxos for your sicilian holiday and for your wonderful review. We were delighted to read such a nice and detailed feedback of your positive guest experience and were especially pleased to learn that you were satisfied with our location, overall service, facilties, accommodation room, spectacular... More 

Sydney, Australia
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Although service at reception was very dry there was no bellboy to greet us as our minivan full of siutcases was being emptied at 1.30pm. My husband & i had to ask at check in if someone could please help with all our luggage. Beach property with lovely pool & cafe until midnight with light snacks gelato pastries. Tv &... More 

Helpful?
Thank justlights
HiltonGN, Direttore generale at Hilton Giardini Naxos, responded to this review

Dear Valued Guest, Greetings from sunny Sicily! Thank you very much for sharing your holiday experience following your recent visit to the Hilton Giardini Naxos. Weather its a case of praise or criticism, we do read all comments with attention and genuine interest and all matters are shared with the management team in order to improve our service standards and... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Room Service
  • Restaurant
  • Free Internet
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Center with Internet Access
  • Concierge

Additional Information about Hilton Giardini Naxos

Address: Viale Jannuzzo 47, 98035 Giardini Naxos, Sicily, Italy
Location: Italy > Sicily > Province of Messina > Giardini Naxos
Price Range: $120 - $232 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Giardini Naxos 4*
Number of rooms: 296
Reservation Options:
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Also Known As:
Hilton Giardini Naxos Hotel Giardini Naxos
Hilton Giardini Naxos Sicily
Hotel Style:
#3 Luxury Hotel in Giardini Naxos
#3 On the Beach Hotel in Giardini Naxos
#5 Romantic Hotel in Giardini Naxos
#6 Family Hotel in Giardini Naxos
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