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Hotel Imperial

#15 of 48 Hotels in Garda
Certificate of Excellence
Via G Pascoli 5, 37016 Garda, Italy
Hotel amenities
1 room 1 adult
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Hotel Imperial
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239 Reviews from our TripAdvisor Community

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North East England, United Kingdom
1 review
5 of 5 stars Reviewed October 2, 2015

We have had several holidays in Garda in the last 20 years but this was the first time we stayed at the Imperial. We stayed the end of August beginning of September for 2 weeks and enjoyed staying at the Hotel. The food was good, a lot of choice at breakfast and the evening meals were always well cooked and... More 

Helpful?
Thank Peter F
ARIANNA S, Responsabile reception at Hotel Imperial, responded to this review

Dear Peter F, To know that you enjoyed everything about your stay, from our food to the cleanliness of the Hotel and most importantly the service you received from my team, is simply music to my ears and I am so grateful that you took the time to tell us and others about your experience . I look forward to... More 

UK
Level Contributor
29 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed September 26, 2015

Really nice spotlessly clean hotel! Very well situated to the lake, shops, restaurants & bars. Sorry but I do have a critism of the restaurant. Whilst the breakfast was good with lots of choice I found choosing my evening meal at breakfast very strange!! At 9am in the morning how do you know what you will fancy at 7.30pm!! The... More 

Helpful?
Thank rcher
ARIANNA S, Responsabile reception at Hotel Imperial, responded to this review

Dear rcher Firstly thank you for taking the time share your valuable feedback. As we are consistently aiming to improve services to our guests your comments are very much appreciated. We have noted your comments regarding that you have to make your choice for the evening meal at breakfast and would like to apologies if it casue stress to you... More 

Scotland
Level Contributor
48 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
4 of 5 stars Reviewed September 24, 2015

Hotel is very well situated within Garda....about 3 minute walk to Lake Front and 2 minute walk to the bus station. The grounds are very pretty and well maintained with a small pool, sun loungers and a covered seating area. The drinks are very reasonable and a good bottle of wine costs 10 euros. The reception area is modern and... More 

Helpful?
Thank SandraGEE
ARIANNA S, Responsabile reception at Hotel Imperial, responded to this review

Dear Sandragee, I am very pleased that you appreciated the most part of our property and I genuinely appreciate your positive comments as well as your criticism. I take this opportunity to explain that we start the check not before 13.00/13.30 because ,as you note, we have an high standard of cleanliness Allow us to extend our sincere apologies if... More 

Rochdale, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed September 15, 2015

We had a week in this excellent hotel at the end of July. It is half board and has great menu choices. The barbecue and entertainment on Thursday night was really good. It is in a great location being a 10 minute walk to the lake and all the bars and restaurants and near the bus station where we took... More 

Helpful?
1 Thank Mike M
ARIANNA S, Responsabile reception at Hotel Imperial, responded to this review

Dear Mike M, Thank you for taking the time to post your review i. I am pleased to see that you enjoyed your stay with us, the staff and that you found the location ideal I certainly hope we will have the pleasure of welcoming you back for a repeat! Arrivederci Arianna Squarzoni More 

Newcastle upon Tyne, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed September 14, 2015

just returned from a lovely holiday staying 1 week at The Imperial and wished I had booked a longer holiday. Hotel clean and comfortable, food very good and all staff so polite, friendly and obliging. Hotel in a good quiet position and yet just a short walk to all the amenities...Would certainly stay again.

Helpful?
Thank glynis972
ARIANNA S, Responsabile reception at Hotel Imperial, responded to this review

Dear glynis972 I would like to thank you for taking the time to share your feedback and I certainly hope that your future travels to Garda will bring you back . Best regards, Arianna Squarzoni More 

Level Contributor
44 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed September 14, 2015 via mobile

We enjoyed our stay at the Imperial, helped in part by the lovely weather which allowed you to relax by the pool when the local people watching and excursions tired you out. Rooms are on the small side, but are big enough, kept clean, and towels are changed every day if needed. Food served is good, we never went hungry,... More 

Helpful?
Thank Travel123m
ARIANNA S, Responsabile reception at Hotel Imperial, responded to this review

Dear travel123, I appreciate you for taking the time to post your comments and I look forward to welcome you again in the future. Best regards, Ciao Arianna Squarzoni More 

Liverpool, United Kingdom
1 review
2 of 5 stars Reviewed September 12, 2015

Very basic hotel, food and amenities. The hotel foyer was very bland. Staff did not interact at all until the last night ?????.No fridge, tea of coffee in the room although a safe was available at a cost downstairs. Have stayed in many Lake Garda hotels and throughout Italy, this was probably the worst. Would not recommend this hotel.

Helpful?
Thank Paul P
ARIANNA S, Responsabile reception at Hotel Imperial, responded to this review

Dear Paul P, Thank you for your recent review of our hotel. I am saddened to read that during your most recent visit, our attention to service and details seemed to have been lacking, I regret that you did not find the staff to be so welcoming and helpful. I am also sorry to read that you did not appreciate... More 

Leigh, England, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed September 11, 2015

This was our first time at the Imperial and we really enjoyed our stay. The hotel is very clean and the bar and restaurant staff are wonderful and work very hard. There was a great atmosphere within the hotel and everyone was very friendly. Its a 5 min stroll to the water front which was great. The only criticism we... More 

Helpful?
Thank Jane P
ARIANNA S, Responsabile reception at Hotel Imperial, responded to this review

Dear Jane P, Thank you very much for posting your review following your recent stay with us. I am delighted to read that you enjoyed your stay and that you appreciated the atmosphere within the hotel kindness of my staff and location . Also, please accept my apologies for the noisy caused by his next door neighbors. Fortunately it was... More 

Brigg, United Kingdom
1 review
5 of 5 stars Reviewed September 10, 2015

Had pool room loved sun late afternoon. Fourth stay at hotel gets better. Hotel bus service is a very good idea. Gala night is special nice to see the family join in. We always meet nice people thanks Shirley and mike

Helpful?
Thank Annerosramazzotifan
ARIANNA S, Responsabile reception at Hotel Imperial, responded to this review

Dear Annerosra, Thank you so much for your review! Grazie mille!! Arianna Squarzoni More 

Calne, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed September 8, 2015

We stayed at the Imperial in August, our 4th time at this hotel. Fantastic welcome from Arianna and staff, everywhere spotlessly clean as usual, food good as always, especially the pasta, lovely Gala evening round the pool. Our pool view room was very comfortable and kept beautifully clean every day. The staff are attentive, friendly and helpful and nothing is... More 

Helpful?
1 Thank Sara T
ARIANNA S, Responsabile reception at Hotel Imperial, responded to this review

Dear Sarah T; Thank you for taking the time to post your review of the Hotel . I am pleased to see that you enjoyed your stay with us once again.. I hope I will have the pleasure of welcoming you back for you 5th visit !!! There will be an Hugo wating for you!! Arianna Squarzoni More 

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