Amazing hospitality and hotel, super clean and generous, got an upgrade to a suite. Team is very kind and proffesional specially simone and liza. Very soft clean sheets. Super location. For families its very safe and provides a cozy atmosphere.
Hello there, We stayed at this property a few weeks ago. I would like to share about this hotel’s General Manager - Gianmaria Vitagliano. He is very professional with high standards of customer service. Personal approach and caring for hotel’s guests is much appreciated. I would highly recommend him and give him personally 5 stars!
This was our first time here and we were pleasantly surprised. There aren’t too many 5 star hotels here so we were lucky to find this one. The hotel and staff were wonderful. Specifically Alice, she was able to book all our tours and dinners. Restaurants I couldn’t book myself due to no more space she was able to get. Definitely coming back. Alice thank you for taking care of us!!!!
It was our first visit to FDM and our stay at the Grand made it memorable. The staff was wonderful and catered to our every need. We will definitely be back next summer and looking forward to staying at the Grand! Thank you.
OK so I give them this - the location is good...but it is a 3* hotel at best Beds so uncomfortable I had to complain and to be fair they did bring a topper which is why they get a 2/5 and not a zero. The food in the hotel is actually laughable how bad it is - I think the pizza is the leftover bread rolls topped with some tomato sauce and cheese and stuck under the grill... not joking... I have stayed at many hotels in Forte and to be fair, they are all pretty bad but this one is also expensive... better to find one of the smaller ones... same quality but less price
the main purpose of a hotel is usually to have a place to sleep. it was impossible to get any sleep in this hotel due to the beds being practically rocks. they are the worst beds i’ve ever seen in any hotel. even the couch they had in the living room was more comfortable and that’s where i ended up sleeping. booked for 5 days and ran away after the first night with no refund from the management. avoid at all costs if you value your sleep
Hi, The Hotel is indeed very beautiful, small and stylish. Very clean and beautiful big rooms. However, for a 5 L star hotel, the service is around 2 stars max. The receptionists are arrogant and the stuff doesn’t know what the front does nor vice versa. It’s like you are in a separate hotel. (Example, the stuff from the pool has no clue when the check out is...which should be basic knowledge for workers there) Also, the beach place might be charged separately. Meaning, in the general description it’s advertised that the hotel has a private beach. Therefore, a normal person understands that the service it’s included in the rooms. However, in the basic room it’s not, nor it is expressly written that is not included. Since the general description offers that service, it should be included or expressly written that is not. One bed there costs extra 200 euros a day, whereas 5 min walking distance one can rent beds with 15 euros. Moving on to the worst part. The breakfast. Horrible. Worst then a 3 star hotel.…
We had a wonderful stay in this hotel. The staff were amazing. If you ordered room service they would be with you within minutes. The bedrooms were full of Italian charm with dramatic billowing curtains, a large comfortable bed but no mirror. There was a full sized one in the bathroom. The hotel was perfectly situated right in the centre so it was so easy to cycle into the pedestrianised area. The sun beds around the pool were so comfortable and the pool was perfect to swim in once it had warmed up from the sun around lunchtime. We would love to go back there. A beautiful holiday.
Absolutely not worth the 5 stars! We had a day by the pool (the poolarea is really poor), lousy service,really lousy service! Wanted to talk to the manager, waited for several long minutes, she didn't even show up! Not going back!
Thanks to all staff for a fantastic 3 night stay in an exclusive truly 5 star hotel. Spacious room and bathroom, would prefer a bath tub but they becoming rare! Sumptuous breakfast seated next to pool. The most luxurious beach set up I’ve ever seen but too expensive! Raymond even washed my car!