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BEST WESTERN Palace Inn Hotel

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485 Reviews from our TripAdvisor Community

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Showing 47: English reviews
Verona, Italy
Reviewed yesterday NEW

Position: Far from Downtown, you need a car, convenient for business Parking: Very Good, free, outdoor Reception: Very Good, professional and friendly Comfort: Good, spacious room, essential kit in bathroom (just soap and cap) Cleanliness: Very Good, I do not like moquette floor in room Internet: Too Bad, too slow or not working, to be improved Television: Very Good Pillow...

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Helpful?
Thank Gianluca G
Cheshire, United Kingdom
Reviewed 1 week ago

We decided last minute to stop in this lovely city but hadn't booked a room ahead of time. We found this hotel had reasonable prices at a moment's notice and our experience was good. The room was comfortable, spacious and we slept well after a long day of sightseeing. Breakfast was average, but I prefer to save my appetite for...

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Helpful?
Thank TigerRoyalty
CarloFabbri, Direttore generale at BEST WESTERN Palace Inn Hotel, responded to this review

Dear guest, I am really happy that the stay in our hotel has contributed to the pleasure of your visit in the beautiful Ferrara. I thank you for the nice review. Carlo Fabbri, general manager

Gothenburg, Sweden
Reviewed October 13, 2016

I had a good experience when staying at this hotel. Wifi was good, breakfast was good (and plentiful) and the rooms was of a good standard and had all I expected. The only thing on the downside was the dinner experience since both the service and food was mediocre, or even bad. On the upside was also the coffee/the on...

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Thank Anders J
CarloFabbri, Direttore generale at BEST WESTERN Palace Inn Hotel, responded to this review

Dear Mr. Anders thank you for your review, even for the critical remarks. We listen to the opinions of our guests to better our service. Carlo Fabbri, general manager

Kleve, Germany
Reviewed June 24, 2016 via mobile

A reasonable hotel but located in an industrial area on the edge of the city. The hotel is ok but is lacking armosphere. The breakdast was not particularly good with omelet made from egg-powder and vert badky fried bacon chuncks instead if rashers. Unless conveniently located to a business visit not really recommendable.

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Thank Ed_Wijninga
CarloFabbri, Direttore generale at BEST WESTERN Palace Inn Hotel, responded to this review

Dear guest, thank you for your review. Best Western Palace Inn is a business hotel and the atmosphere that guarantee is our hospitality, friendliness and availability to solve every problem of our guests. I'm sorry you do not like the breakfast, usually highly appreciated. I hope that next time you can change their minds. Carlo Fabbri, General Manager

Port Orchard, Washington
Reviewed May 26, 2016

The Best Western in Ferrara was quite nice. We had just flown into Bologna, picked up our rental car. It was an easy drive to the Best Western to check into our pre-reserved room. Checked in, handed over our passports, they gave us a key to the room and we used the elevator to go upstairs. Went back downstairs, picked...

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1Thank lrboard
CarloFabbri, Direttore generale at BEST WESTERN Palace Inn Hotel, responded to this review

Dear guest, thank you for your nice review. I'm glad to have you offered good hospitality in your trip to Italy. Carlo Fabbri, General Manager

Rehovot, Israel
Reviewed March 25, 2016

The motel is out of town with plenty of parking place. Very close to LIDL supermarket and to Europcar agency. The room and bathroom are OK. However, there is no closet in the room but hangers. No magnifying mirror in the bathroom. The door of the bathroom could not be right closed even after being repaired. The heating is very...

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Thank Zurich71
CarloFabbri, Direttore generale at BEST WESTERN Palace Inn Hotel, responded to this review

Dear guest, thank you for your review. Your critical feedback to help us improve our services. Carlo Fabbri, general manager

Ft. Pierre, United States
Reviewed March 16, 2016

The only thing that was a little misleading was we were told there was a shuttle, and there was not. In order to go to the city center it cost 10 to 15 euro to get there as I was too elderly to bike. Otherwise I found this hotel to be extremely nice!!!

Review collected in partnership with Best Western
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Thank Gloria G
CarloFabbri, General Manager at BEST WESTERN Palace Inn Hotel, responded to this review

Dear Gloria, sincere thanks for your review. I'm sorry you had difficulties to reach the center.

Belgrade, Serbia
Reviewed February 14, 2016

The most good thing regarding this hotel is the location in the center of the city. Excellent location. Could hardly be better. The cost-benefit is very very good, and the hotel is pretty nice. Heating is not enouh good.

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Thank jelena s
CarloFabbri, Direttore generale at BEST WESTERN Palace Inn Hotel, responded to this review

Dear Jelena, thank you for your review and the positive assessments expressed about our hotel. I'm sorry you've had problems with the heating. I hope to still have her as our guest.

Oviedo, Spain
Reviewed January 28, 2016

Stayed there overnight during a business trip. Location is very convenient, close to the highway (tangenziale) and to the industrial area; on the other hand, is not so well located to do sightseeing. Hotel looks good (special mention to the illumination of the bathroom) and the staff was nice; there is no restaurant or room service, but they have some...

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1Thank andy_iq
CarloFabbri, Direttore generale at BEST WESTERN Palace Inn Hotel, responded to this review

Dear guest thank you for your positive review. Your comments encourage us to make a better service to our guests.

Adelaide, Australia
Reviewed November 17, 2015

We booked this hotel last minute, when we decided to stop driving and rest for the night. I was happy wi our decision. We were welcomed by friendly staff, he service was prompt, and in no time we were in our room. The room was large, with a king side bed, very good bathroom, great and large towels. And very...

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Helpful?
Thank Olga D
Carlo F, Guest Relations Manager at BEST WESTERN Palace Inn Hotel, responded to this review

Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Room Service
  • Fitness Center with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair access
Things to do
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
THE BEST WESTERN PALACE INN HOTEL IS A MODERN 4 STAR HOTEL IN FERRARA, LOCATED 2 KM FROM THE CITY CETRE AND A SHORT DISTANCE FROM THE FERRARA NORD MOTORWAY EXIT. THE NEARBY MOTORWAY EXIT MAKES IT VERY EASY TO REACH THE TRADE FAIR CENTRES IN FERRARA AND BOLOGNA, BY CAR RESPECTIVELY 15 AN 30 MINUTES AWAY.PERFECT FOR BUSINESS CUSTOMERS, THE BEST WESTERN PALACE INN HOTEL IN FERRARA OFFERS VERY HIGH STANDARDS. THE ROOMS ARE COMPLETELY SOUNDPROOFED AND ALLERGY FREE, EQUIPPED WITH AUTONOMOUS CLIMATE CONTROL AND 22" LCD TV, FREE WI-FI INTERNET ACCESS, PAY-TV, POWER SHOWER AND COFFEE/TEA MAKER.A VERY VERSATILE MEETING ROOM, PERFECT FOR INTERVIEWS, BUSINESS MEETINGS AND CONFERENCES, COMPLETES THE BUSINESS OFFER AT THE BEST WESTERN PALACE INN HOTEL IN FERRARA. ... more   less 

Additional Information about BEST WESTERN Palace Inn Hotel

Address: Via Eridano 2, 44122, Ferrara, Italy
Location: Italy > Emilia-Romagna > Province of Ferrara > Ferrara
Price Range: $65 - $104 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN Palace Inn Hotel 4*
Number of rooms: 84
Reservation Options:
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Also Known As:
Holiday Inn Express Ferrara
Holiday Inn Ferrara
Ferrara Holiday Inn
Hotel Style:
#1 Green Hotel in Ferrara
#4 Luxury Hotel in Ferrara
#5 Business Hotel in Ferrara
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Questions & Answers

Questions? Get answers from BEST WESTERN Palace Inn Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Room on an upper level”
 of 5 bubbles TigerRoyalty, 1 week ago | Read review
“Ask for a family room on the ground floor. Only 5 rooms in he corridor, no noise from a lift and no passge from the majority of the guests.”
 of 5 bubbles 73sabrinad, Aug 24, 2015 | Read review
“Ferrara is a marvelous city. If you want to visit the town it could be difficult sith a car because part od the city is closed tomtraffic. That is why this hotel is very good. You easily take the buss to and from.”
 of 5 bubbles bjornebs498, Mar 13, 2015 | Read review
“Rooms on higher floors have great views”
 of 5 bubbles ANDRZEJL712, Aug 8, 2012 | Read review
4 of 4
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