We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Grand Hotel Excelsior

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Book on
or compare prices from up to 200 sites including:
Professional photos
Grand Hotel Excelsior
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

178 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 22: English reviews
Reviewed 2 weeks ago via mobile

Even though the hotel building is beautiful, spacious and has got beautiful view, the service and the management is poor. Breakfast is the poorest I have ever seen in my life (telling this as a travel professional since 1992 and saying at 4-5 different hotels every month) for a 4* category hotel. Check out is at 10:00 AM, which is...

 Report
Helpful?
Thank Kivanc O
A TripAdvisor Member
Level Contributor
3 reviews
Reviewed October 3, 2016 via mobile

My husband and I had so far 2 wonderful holiday in relaxing chianciano. We are just about to go back to this glorious hotel. If you like luxurious classic deco, great customer service and amazing food, all at an affordable price you'll love it. We have been to the admiral before which has a modern cut but you can get...

 Report
Helpful?
Thank A TripAdvisor Member
Belgrade, Serbia
Reviewed July 13, 2016 via mobile

We spent a wonderful week in Siena last year in July, in this excellent hotel. It is located in a very nice place, so, wherever you go, everything is near from there.The stuff is very kind, the rooms are big, clean and comfortable. Flat TV, excellent wifi, beautiful bathroom, very good room service. Next time we go to Siena- this...

 Report
Helpful?
Thank Donka M
Reviewed May 15, 2016

No heat in May! Cold & rainy. Beds are uncomfortable, pillows like slabs of cement. Breakfast boring. SAme thing everyday for 7 days. Raw bacon, lots of carbs. Coffee not hot. Can not imagine anyone ever coming back!

 Report
Helpful?
2Thank lucyA123
Pasadena, California
Reviewed February 14, 2016

This hotel has been around through a long successful period and still makes a great feeling staying there. Off season is better with more service per individual. Just spent one night this trip but the standard was still there.

 Report
Helpful?
1Thank Warner L
poole dorset
Reviewed September 17, 2015

Stayed three nights on a coach tour, first impressions very grand. Our first room had no shower said we had not booked one, changed our room but made a fuss about it.Second room Ok but no AC. Food the first night was a disgrace terrible main course and then gave us a plastic spoon to eat our dessert with. Complained...

 Report
Helpful?
Thank john s
Braintree Essex
Reviewed September 13, 2015 via mobile

A shame as sadly it's true this hotel is at best past its prime. I think we must have stayed with the same tour group as the earlier correspondent's review did back in June, as my observations on the food are almost identical; even down to the type of meals served including green potatoes with our first meal (which we...

 Report
Helpful?
Thank ESSEX_TAFFY
Trondheim, Norway
Reviewed July 28, 2015 via mobile

I really disagree in the critisism some have given exelsior! This is a very good and very special hotel. Yes, old fashioned - but so is the whole Town! This is what makes it special! If you feel like having outstanding modern hotels u should maybe travel someplace else. This hotel is great, and with fantastic and helpful, polite, happy,...

 Report
Helpful?
Thank Ingrid222
Maidstone, United Kingdom
Reviewed June 26, 2015

We were travelling as part of a tour and found that the grand ground floor was not matched by the rooms. There was no shower curtain so the bathroom became soaked and slippery underfoot. However it was the food that was really terrible. The restaurant did not possess a pepper mill. The pasta served was a simple pasta and tomato...

 Report
Helpful?
1Thank Stewart M
Cavan, Ireland
Reviewed May 28, 2015

Lovely stately old house. Magnificent parlor and entrance hall. Signs of age on closer inspection. Staff pleasant and food good. Lovely swimming pool and viewing area on top floor with great views out over the countryside. Our room was big with good bathroom and Jacuzzi - everything showing its age but not bad. Some guests in our group complained that...

 Report
Helpful?
1Thank 2frank2
Questions? Get answers from hotel staff and past guests. Ask a question

34 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (26)
Viewed
Hotel & Grounds (5)
Viewed
Room/Suite (4)
Viewed
Bathroom (2)
Viewed
Dining (1)
Viewed
Other (14)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (8)
Viewed
Dining (1)
Viewed
Bathroom (1)
Viewed
Room/Suite (2)
Viewed
Other (4)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Chianciano Terme hotels
0.1 mi away
Grand Hotel Admiral Palace
Grand Hotel Admiral Palace
#10 of 87 in Chianciano Terme
2,668 reviews
0.1 mi away
Grand Hotel Milano
Grand Hotel Milano
#14 of 87 in Chianciano Terme
216 reviews
0.9 mi away
Hotel Santa Caterina
Hotel Santa Caterina
#3 of 87 in Chianciano Terme
142 reviews
Show Prices
Show Prices
Show Prices
0.1 mi away
Hotel Moderno Chianciano
Hotel Moderno Chianciano
#21 of 87 in Chianciano Terme
185 reviews
0.1 mi away
Grand Hotel Ambasciatori
Grand Hotel Ambasciatori
#20 of 87 in Chianciano Terme
383 reviews
0.0 mi away
Grande Albergo Le Fonti
Grande Albergo Le Fonti
#30 of 87 in Chianciano Terme
61 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Laundry Service
  • Room Service
  • Dry Cleaning

Additional Information about Grand Hotel Excelsior

Address: Via Sant'Agnese 6, 53042 Chianciano Terme, Italy
Location: Italy > Tuscany > Province of Siena > Chianciano Terme
Price Range: $83 - $117 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Hotel Excelsior 4*
Number of rooms: 78
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Priceline, Travelocity and Booking.com so you can book your Grand Hotel Excelsior reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#8 Luxury Hotel in Chianciano Terme
#17 Family Hotel in Chianciano Terme
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Questions? Get answers from Grand Hotel Excelsior staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Can not do this”
 of 5 bubbles lucyA123, May 15, 2016 | Read review
“Choose another hotel that, there are so many in this town”
 of 5 bubbles StewartM812, Jun 26, 2015 | Read review
2 of 2
Questions? Get answers from hotel staff and past guests. Ask a question
Enter dates for best prices
Check In Check Out
Price Your Stay