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Grand Hotel Excelsior

Via Sant Agnese 6, 53042 Chianciano Terme, Italy
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153 Reviews from our TripAdvisor Community

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Showing 20: English reviews
Belgrade, Serbia
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We spent a wonderful week in Siena last year in July, in this excellent hotel. It is located in a very nice place, so, wherever you go, everything is near from there.The stuff is very kind, the rooms are big, clean and comfortable. Flat TV, excellent wifi, beautiful bathroom, very good room service. Next time we go to Siena- this... More 

Helpful?
Thank Donka M
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed May 15, 2016

No heat in May! Cold & rainy. Beds are uncomfortable, pillows like slabs of cement. Breakfast boring. SAme thing everyday for 7 days. Raw bacon, lots of carbs. Coffee not hot. Can not imagine anyone ever coming back!

Helpful?
Thank lucyA123

Travelers are raving about these Chianciano Terme hotels

Pasadena, California
Level Contributor
166 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 stars Reviewed February 14, 2016

This hotel has been around through a long successful period and still makes a great feeling staying there. Off season is better with more service per individual. Just spent one night this trip but the standard was still there.

Helpful?
1 Thank Warner L
poole dorset
Level Contributor
4 reviews
4 hotel reviews
2 of 5 stars Reviewed September 17, 2015

Stayed three nights on a coach tour, first impressions very grand. Our first room had no shower said we had not booked one, changed our room but made a fuss about it.Second room Ok but no AC. Food the first night was a disgrace terrible main course and then gave us a plastic spoon to eat our dessert with. Complained... More 

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Thank john s
Braintree Essex
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed September 13, 2015 via mobile

A shame as sadly it's true this hotel is at best past its prime. I think we must have stayed with the same tour group as the earlier correspondent's review did back in June, as my observations on the food are almost identical; even down to the type of meals served including green potatoes with our first meal (which we... More 

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Thank ESSEX_TAFFY
Trondheim, Norway
Level Contributor
34 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed July 28, 2015 via mobile

I really disagree in the critisism some have given exelsior! This is a very good and very special hotel. Yes, old fashioned - but so is the whole Town! This is what makes it special! If you feel like having outstanding modern hotels u should maybe travel someplace else. This hotel is great, and with fantastic and helpful, polite, happy,... More 

Helpful?
Thank Ingrid222
Maidstone, United Kingdom
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed June 26, 2015

We were travelling as part of a tour and found that the grand ground floor was not matched by the rooms. There was no shower curtain so the bathroom became soaked and slippery underfoot. However it was the food that was really terrible. The restaurant did not possess a pepper mill. The pasta served was a simple pasta and tomato... More 

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1 Thank Stewart M
Cavan, Ireland
Level Contributor
56 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 stars Reviewed May 28, 2015

Lovely stately old house. Magnificent parlor and entrance hall. Signs of age on closer inspection. Staff pleasant and food good. Lovely swimming pool and viewing area on top floor with great views out over the countryside. Our room was big with good bathroom and Jacuzzi - everything showing its age but not bad. Some guests in our group complained that... More 

Helpful?
1 Thank 2frank2
Level Contributor
103 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed February 24, 2015 via mobile

I absolutely loved this hotel. It was beautiful from the inside and out. I felt like I was transported back in time to the glamorous days of the 1900's. The breakfast was absolutely delicious with fresh bread, cheese, fruit, and eggs. Chianchano, the walled in town, is a 20 minute walk but worth it for the view. I definetely want... More 

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Thank Noemi B
Bangalore
Level Contributor
144 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed July 17, 2014

If you are looking for the ultimate Tuscan countryside experience,then this is the perfect hotel at Chiancano Terme. Situated in a small little town, the property is luxurious and quaint. A small bus stop near the hotel can take you to nearby places such as Montepulciano and Pienza. The breakfast is amazing at the hotel. If you can get a... More 

Helpful?
1 Thank DeviHaridas
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Laundry Service

Additional Information about Grand Hotel Excelsior

Address: Via Sant Agnese 6, 53042 Chianciano Terme, Italy
Location: Italy > Tuscany > Province of Siena > Chianciano Terme
Price Range: $79 - $114 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Hotel Excelsior 4*
Number of rooms: 78
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Hotel Style:
#8 Luxury Hotel in Chianciano Terme
#17 Family Hotel in Chianciano Terme
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