Villa d'Este
Via Regina 40, 22012 Cernobbio Italy
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Room & Suite (223)
Dining (136)
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#1 of 7 hotels in Cernobbio
Location
4.9
Cleanliness
4.9
Service
4.8
Value
4.1
Travelers' Choice
Experience the splendor, the grandeur, the intrigue and the magic of Villa d'Este- an opulent hotel overlooking glorious Lake Como. Hailed as one of the best hotels in the world by Travel & Leisure, Condé Nast Traveler and Forbes Traveler, this famous resort destination has been widely praised for its beautiful gardens, exquisite cuisine, gala celebrations, impeccable décor and extraordinary hospitality.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Poolside bar
Bicycle rental
Skiing
Babysitting
Parking
Wifi
Hot tub
Pool with view
Indoor pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Restaurant
Breakfast buffet
Breakfast in the room
Tennis court
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Massage
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Sun terrace
Butler service
24-hour front desk
Dry cleaning
Laundry service
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Room features
Bathrobes
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Flatscreen TV
VIP room facilities
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Lake View
Languages Spoken
English, Italian
Location
68Somewhat walkable
Grade: 68 out of 100
10Restaurantswithin 0.3 miles
9Attractionswithin 0.3 miles
Via Regina 40, 22012 Cernobbio Italy
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This property is iconic. It is not modern by any means, nor does it intend to be. The common spaces are lovely. Our room was substantially nicer than TripAdvisor photos and quite comfortable. Photos don’t work for the actual feel and experience. The rooms are light filled with tall windows and are comfortable and traditional. We don’t go there to feel as though could be in any hotel in the world, we go there for the very specific experience of Villa d’Este. It’s perfect. The grounds are beautiful with great walking trails. The indoor pool is heated. The floating outdoor pool feels private. The gym is well equipped. The hotel offers everything. The service is beyond impeccable. The food is fresh and delicious. The breakfast seating is in a beautiful setting looking at the gardens and lake, with good quality fresh fruits, fresh baked goods, fresh made orders, and a good variety of cheeses and meats. The restaurant is accommodating. The gardens and property are peaceful. …
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Date of stay: March 2023Trip type: Traveled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Davide Bertilaccio, Direttore generale at Villa d'Este
Responded 3 days ago
Dear 398bdc, Thank you so much for taking the time to share such a heartfelt review on your recent travel experience to VIlla d'Este. We are glad you enjoyed our beautiful property and we appreciate your very nice words! We look forward to welcoming you back soon! Sincerely, Davide Bertilaccio CEO Villa d'Este Hotels
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favorite
Always one of the best globally imo. Everything done right. I have stayed at Villa D’Este often and it impresses each time. The staff are attentive, the food excellent and the rooms exceptional. A perfect location to wind down and finish a trip in Italy
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Date of stay: April 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Davide Bertilaccio, Direttore generale at Villa d'Este
Responded May 4, 2022
Dear Mr Shack, Thank you so much for sharing such a heart-felt review on your recent visit to Villa d'Este! We are delighted to read your words and your appreciation for our staff. We all hope to be welcoming you again soon to this magical place. Best regards, Davide Bertilaccio CEO Villa d'Este Hotels
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
The hotel is a grand lady and in a simply sensational position. The gardens and grounds are astonishing and the facilities are superb. We nearly stayed elsewhere and are so pleased we didn’t, We loved our stay and we would return. There was a footballers wedding going on whilst we stayed, and the hotel looked to handle these big occasions really well. If you are lucky enough to be able to afford such a wedding the hotel looked to do it superbly. However, it is really disconcerting to have security glaring at you like you should not be there whilst you are quietly having a drink by the pool. The hotel need to manage this much better and perhaps have their own exclusive security company that are better briefed in a more intelligent way, and better understand that their is a different risk assessment required between having such an event in a very expensive hotel as to perhaps a more public venue, or maybe the hotel should only accept such events on an exclusive use basis. We ate in both restaurants. The food was excellent and the wine offering is one of the best in the world it really is. The main restaurant is fashioned in a very traditional style and you looks out directly across the lake. Its a lovely experience. The service however in the grill was on a different level. There are 3 restaurant managers there who wonder around with a hawkish gaze looking to attend to every little detail. They are on the floor for the entire service and nothing escapes their attention. They are quite simply superb. The waiting staff are clearly very well briefed before service and work efficiently and purposefully. The rooms are very dated and very expensive and really do need an overhaul but you can, and must forgive them for this as nearly everything else about the hotel is so good, and you don’t really want to be in the room anyway. However an update should happen in the medium term. It will of course upset the older customers but they must trust the hotel management to be sympathetic to the past but prepare for the future. Where the hotel must improve immediately is the serving of drinks in the hotel bars areas. No matter where you choose to take a drink the service is dreadful. The pool, the terrace, the experience is the same. Its not the waiting staffs fault, its just very clear that there is virtually no competent management overseeing. They need better training and SOME form of management. Staff avoid eye contact, bring the wrong drinks if you get one at all, and to try and pay the bill is no less painful. We had the wrong drinks delivered, we had only one turn up, then nothing at all, and when on one occasion my negroni eventually arrived it was just an average concoction with no super clear ice or single ice cube sensation. Just a slow very average experience. Customers are looking around trying to catch a waiters eye but they are nervous and timid to interact. The fix is easy. Get the grill management to oversee the entire drinks offering for a week. Their level of detail will fix it immediately, then monitor their performance very closely. Its a great hotel but it needs a kick.…
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Date of stay: May 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We ate in the grill which has an unusual vibe. It is described as informal but the waiters are anything but. Diners are mixed from dressed to impress to shorts and t-shirts with the kids. 4 starters, 2 really good, 2 so so. Mains all excellent. Steak was fabulous. one of the best I have ever had. We told them about my sons nut allergy but they still brought out petit fours with nuts in for him, good job he double checked. So expensive, blimey it was expensive. Only ever paid more for Michelin star but you are paying for the location which is special.
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Date of stay: May 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Davide Bertilaccio, Direttore generale at Villa d'Este
Responded 1 week ago
Dear RichardK988, Greetings from Villa D’Este Hotel. We sincerely appreciate you taking to offer us your feedback, following your recent visit to the hotel. We are delighted to hear that you had an overall enjoyable dinner at our Grill restaurant, but were naturally concerned to read about the service handling at the end of the meal. Please rest assured that we take all such feedback very seriously and we have discussed in detail this matter with our service team, moreover we have passed your comments to our Chefs regarding the food. We apologize for any inconvenience caused and we remain at your complete disposal for any further assistance, we will definitely ensure that your next visit the experience will be memorable in all aspects. In the meantime, we look forward to having the pleasure of welcoming you back to Villa D’Este Hotel in the not too distant future and I do hope the above-mentioned occurrence has not marred your overall impression of the hotel. Kind regards, Davide Bertilaccio CEO Villa d'Este Hotels
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Amazing location, perfect ambiance and front desk. Slight hiccup with service at pool side that was quickly corrected. Brunch was both varied and delicious. Best part of the stay was personal attention and help from staff, in particular Trofimena who was superb with her dinner suggestions, making sure our needs were attended to as well as arranging our boat ride. She’s truly service with a smile.
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Date of stay: May 2023Trip type: Traveled as a couple
Room Tip: Check out Aquadolce for dinner and ask for Marco. The somm is excellent, on the lake with great...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Davide Bertilaccio, Direttore generale at Villa d'Este
Responded 1 week ago
Dear Topster56, Thank you so much for taking the time to share such a heartfelt review on your recent travel experience to VIlla d'Este. We are glad you enjoyed our beautiful property and we appreciate your very nice words to our staff members especially Ms Trofimena our Guest Relations Agent and the service provided! We look forward to welcoming you back soon!. Sincerely, Davide Bertilaccio CEO Villa d'Este Hotels
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is a lovely hotel on the lake with beautiful rooms and gardens. They have a dock so you can tour the lake by boat very conveniently. The staff is friendly, helpful and attentive. Beautiful place for a getaway or family function. Simply beautiful !
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Date of stay: May 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Davide Bertilaccio, Direttore generale at Villa d'Este
Responded 2 weeks ago
Dear travelingsteve55, thank you for taking the time to share your experience at Villa d'Este! We are glad you enjoyed the relaxing atmosphere of beautiful Lake Como! We are delighted to read your words of appreciation for our property and our staff and we look forward to welcoming you back again to Villa d'Este in the future! Kind Regards Davide Bertilaccio CEO Villa d'Este Hotels
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our first visit to Lake Como in late April to the first day of May was outstanding. Villa d'Este exudes quiet luxury, with attentive and caring staff; historical property, yet impeccably maintained and presented. The view, facilities, accommodations, food quality and service, and attention to detail, were all collectively well done and excellent. We visited other hotels for lunch and/or dinner, the Grand Tremezzo and Mandarin, and viewing their respective properties, location and overall impression, the Villa d'Este is the place to stay. Truly first rate and I look forward to returning.
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Date of stay: April 2023
Value
Location
Service
Room Tip: Take advantage of working with concierge in advance of stay regarding food offerings along Lake...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Davide Bertilaccio, Direttore generale at Villa d'Este
Responded 3 weeks ago
Dear DayTrip815040, thank you so much for taking the time to review your recent travel experience at Villa d'Este! We are glad reading you enjoyed it and that we were able to provide you with a great stay. We look forward to welcoming you back soon to this magical place! Kind Regards Davide Bertilaccio CEO Villa d'Este Hotels
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The 5 of us had rented a boat on Lake Como and docked here. Visually everything is like a magnificent Villa - from the grounds surrounding the Villa, to the outside dining area, and of course the inside of the Villa itself! We went for lunch and it was amazing! The staff is fun and very accommodating! The food was attractively presented and tasted great as well. Make a reservation in advance. You will love it!
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Date of stay: May 2023
Value
Location
Service
Room Tip: Do make a reservation ahead!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Davide Bertilaccio, Direttore generale at Villa d'Este
Responded 3 weeks ago
Dear 24lorraineS, Thank you so much for taking the time to share such a heartfelt review on your recent travel experience to VIlla d'Este. We are glad you enjoyed our beautiful property and we appreciate your very nice words to our staff members and the service provided! We look forward to welcoming you back soon! Sincerely, Davide Bertilaccio CEO Villa d'Este Hotels
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We were told by the concierge at our hotel that visiting the Villa de Este is a must when in Lake Como. No matter how busy your day is, be sure to visit the grounds and have a drink next to the lake. We took his advice, and drove up to the gate of the beautiful Villa de Este hotel where we were greeted by Vincenzo, who was extremely helpful and welcoming. We enjoyed a lovely Prosecco while sitting in the sunshine and enjoying the amazing view. We highly recommend the experience.
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Date of stay: May 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Davide Bertilaccio, Direttore generale at Villa d'Este
Responded 4 weeks ago
Dear Cecpad, Thank you so much for taking the time to share such a heartfelt review on your recent travel experience to VIlla d'Este. We are glad you enjoyed our beautiful property and we appreciate your very nice words to our staff members and the service provided! We look forward to welcoming you back soon to this magical place. Sincerely, Davide Bertilaccio CEO Villa d'Este Hotels
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stunning property, huge grounds with a perfect view. Hotel was an palace which has been renovated beautifully. Decor is historic with good size rooms. Area is quiet compared to Como city with a charming small town square - preferred this area to others. Indoor and outdoor pool with a beautiful walk around the property. 2 main issues: Technology needs to be updated (Small TV in room with volume not working, old outlets, no phone/computer jacks). Lighting in rooms is dim. Second, food is overpriced- 40 euros for a basic burger, 33 for a Cesear salad - both were ok. Good variety of breakfast buffet - again very overpriced. There are lovely small cafes and restaurants a few min walk away as an alternative.
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Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Davide Bertilaccio, Direttore generale at Villa d'Este
Responded Mar 25, 2023
Dear Passenger6527789, Thank you so much for taking the time to share your review on your recent experience to VIlla d'Este. We are very happy to read your very rewarding words of appreciation toward our property and its facilities. We also would like to thank you for your honest and constructive comments on some of our offerings. We are aware Villa d'Este suffers of some deficiencies in some areas but while trying to upgrade them, we struggle because of its multi centenary history and the consequent difficulties to intervene. Nevertheless, your points will surely be noted. Thank you again very much and looking forward welcoming you back in a not too distant future. Sincerely, Davide Bertilaccio CEO Villa d'Este Hotels
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$1,210 - $1,540 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
villa d`este hotel cernobbio, hotel d este, d este hotel cernobbio, villa deste lake como
LOCATION
ItalyLombardyLake ComoCernobbio
NUMBER OF ROOMS
167
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Claim Your ListingVILLA D'ESTE - Updated 2023 Prices & Hotel Reviews (Lake Como/Cernobbio, Italy)
Frequently Asked Questions about Villa d'Este
Which popular attractions are close to Villa d'Este?
Nearby attractions include Il Giardino della Valle (0.2 miles), Chiesetta della Madonna delle Grazie (0.2 miles), and La Piazzetta (0.2 miles).
What are some of the property amenities at Villa d'Este?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Villa d'Este?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Villa d'Este?
Guests can enjoy an on-site restaurant and a poolside bar during their stay.
What are some restaurants close to Villa d'Este?
Conveniently located restaurants include Poletti, Veranda, and Osteria del Beuc.
Are there opportunities to exercise at Villa d'Este?
Yes, guests have access to an indoor pool, a fitness center, and locker rooms available in the fitness center during their stay.
Does Villa d'Este have airport transportation?
Yes, Villa d'Este offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Villa d'Este located near the city center?
Yes, it is 0.7 miles away from the center of Cernobbio.
Are any cleaning services offered at Villa d'Este?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Villa d'Este?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.