Villa d'Este
Via Regina 40, 22012 Cernobbio Italy
Full view
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Room & Suite (225)
Dining (139)
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About
#1 of 27 hotels in Cernobbio
Location
4.9
Cleanliness
4.9
Service
4.7
Value
4.1
Travelers' Choice
Experience the splendor, the grandeur, the intrigue and the magic of Villa d'Este- an opulent hotel overlooking glorious Lake Como. Hailed as one of the best hotels in the world by Travel & Leisure, Condé Nast Traveler and Forbes Traveler, this famous resort destination has been widely praised for its beautiful gardens, exquisite cuisine, gala celebrations, impeccable décor and extraordinary hospitality.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Poolside bar
Bicycle rental
Tennis court
Babysitting
Parking
Wifi
Hot tub
Pool / beach towels
Pool with view
Indoor pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast buffet
Breakfast in the room
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Massage
Salon
Baggage storage
Concierge
Currency exchange
Newspaper
Shops
Sun terrace
Sun umbrellas
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Flatscreen TV
VIP room facilities
Wake-up service / alarm clock
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Mountain View
Languages Spoken
English, Russian, German, Italian
Location
Villa d'Este
Getting there
Somewhat walkable
Grade: 67 out of 100
67
10 Restaurants
within 0.3 miles
1748Reviews71Q+A100Room tips
Reviews
Traveler rating
- 1,434
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- 70
- 28
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My husband and I stayed at the Villa D'este for 3 nights for our honeymoon in September 2023, the setting is beautiful and the hotel has amazing gardens, which was the very reason we chose to stay at the Villa D'este. After checking in I asked the reception if it would be okay to take a picture in my wedding dress in the gardens, They went to check and came back to us with the answer, no, not in a wedding dress! 1, it could disturb the other guests! 2, not for commercial reasons, of which I said I would be happy to sign to say, it certainly wouldn't be used for commercial purposes. 3, this was only for people who got married at the hotel. I feel really sad that our stay of 3 nights wasn't good enough. After watching a couple of other incidents with other guests, which all turned out the same way with sometimes quite abrupt dealings by the hotel staff and no. I feel there is something fundamentally missing at the hotel, the staff very rarely smile if at all and are not happy to help make your stay special. The Villa D'este is renowned for being a prestigious hotel, and a luxury for many guests, therefore I really think they should look at how those guests are being treated, it is not just about money and tips, it should be about making guests feel truly welcome and valued.…
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Date of stay: September 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Vera Mazzoni, Servizi per gli ospiti/front office at Villa d'Este
Responded Oct 25, 2023
Dear 404vivienneb, Thank you for choosing our Hotel during your recent visit to Lake Como. We are sorry to learn that we were not able to meet your expectations on this occasion. Our Hotel Manager, Mr. Massimo Moreschini, is already in contact with you and trust you believe in our commitment for continuous improvement and therefore have the pleasure to welcome you back again. With kind regards, Davide Bertilaccio CEO Villa d'Este Hotels
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favorite
Always one of the best globally imo. Everything done right. I have stayed at Villa D’Este often and it impresses each time. The staff are attentive, the food excellent and the rooms exceptional. A perfect location to wind down and finish a trip in Italy
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Date of stay: April 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Davide Bertilaccio, Direttore generale at Villa d'Este
Responded May 4, 2022
Dear Mr Shack, Thank you so much for sharing such a heart-felt review on your recent visit to Villa d'Este! We are delighted to read your words and your appreciation for our staff. We all hope to be welcoming you again soon to this magical place. Best regards, Davide Bertilaccio CEO Villa d'Este Hotels
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
We stayed in Villa Garrovo as a family for a wedding. All aspects of the stay were excellent . The villa had everything you could need, room service and house keeping were excellent. The facilities at the main hotel were open to us to use at anytime. Excellent in every way. All staff were friendly , helpful and attentive. Quality of food was excellent. Bear in mind the location and level of the hotel tho, they do know how to charge.
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Date of stay: October 2023Trip type: Traveled with family
Room Tip: Early breakfast time as it gets very busy.
Watch out for the mossies, they are...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Vera Mazzoni, Servizi per gli ospiti/front office at Villa d'Este
Responded Oct 18, 2023
Dear Bawtryscot, We thank you for sharing your heartfelt review and we enjoy reading about the quality time and the lovely experience spent with us on such an important milestone celebration! We are glad that we were able to provide you with a great stay and thanks to our team members and the service provided. We will certainly share your words of appreciation! We look forward to welcoming you back again soon on the shores of Lake Como. Kind Regards Davide Bertilaccio CEO Villa d'Este Hotels
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Truly fantastic four day break. Every aspect of Villa D'Este was superb. Staff were excellent and we enjoyed wonderful food & wine at the Veranda Restaurant, Grill and Canova Terrace.We enjoyed the glorious October weather by sitting on the sun deck , enjoying the view and wine. Very impressed and will return. The service in this hotel was incredible.
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Date of stay: October 2023Trip type: Traveled with family
Value
Location
Service
Room Tip: Use the services of the Concierge team as they were excellent.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Vera Mazzoni, Servizi per gli ospiti/front office at Villa d'Este
Responded Oct 12, 2023
Dear DrJ0hnG, Thank you so much for taking the time to share such a heartfelt review on your recent travel experience on Lake Como. We are glad you enjoyed our beautiful property and we appreciate your very nice words to our staff members and the service provided! We look forward to welcoming you back soon! Kind Regards Davide Bertilaccio CEO Villa d'Este Hotels Sincerely,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
This hotel has an iconic central building (Cardinal) dripping in marble, chandeliers and history, a unique position on the lake and extraordinary, extensive and manicured gardens. The different elevations, mature trees and water features including the lake are breathtaking. In the ever changing light of brilliant late September weather wherever you looked was a picturesque tableau. The three restaurants were adequate rather than exceptional (at this level) with the one with the most covers (100 - Viranda) understandably not quite as good as the others. At the extensive breakfast buffet I could not understand why there was only one station offering cooked eggs (with > 500 guests) - perhaps to dissuade demand as there was always a queue. Prices are very high as you would expect - dinner with an average wine was at least twice what it cost in the surrounding top quality restaurants in the Como area where the food was better. The staff (housekeeping, concierge, dining room/restaurants etc.) are all very helpful and efficient. If you can afford it then the experience is unique even magical but do not expect everything to be the absolute best. …
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Date of stay: September 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Vera Mazzoni, Servizi per gli ospiti/front office at Villa d'Este
Responded Oct 4, 2023
Dear BigGrack, We thank you for sharing your such a heartfelt review on your recent travel experience on Lake Como. We are glad you enjoyed our beautiful property and we appreciate your very nice words to our staff members and the service provided . We also appreciate your comments on the Food & Beverage offer, especially regarding the breakfast service and they will be discussed together with our Executive Chef and F&B Director on a constructive purpose. Deat Big Grack, we look forward to welcoming you back soon to this magical place. Kind Regards. Davide Bertilaccio CEO Villa d'Este Hotels
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
I have been visiting Villa D' Este since 2018 but never got a chance to write a review until now. Better late than never! The best of the best place to be in Lake Como. I recently celebrated my milestone birthday there with my husband and 10 if my close friends. It was a dreamy birthday due to the staff's outstanding service and accommodations. My annual summer destination. Veranda's food and drinks are yummy and the view is gorgeous! ❤️❤️
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Date of stay: May 2023Trip type: Traveled with family
Room Tip: All good!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Vera Mazzoni, Servizi per gli ospiti/front office at Villa d'Este
Responded Sep 29, 2023
Dear Mrs Naila Q, Thank you very much for sharing your recent travel experience at our property on the occasion of your special celebration. We are very pleased to learn that you enjoyed a very good quality time with us and we look forward to welcoming you back soon in a near future for another dreamy birthday with friends. Kind Regards Davide Bertilaccio CEO Villa d'Este Hotels
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
What a wonderful place! We visited Villa d'Este this evening and had an extraordinary experience. The staff is extremely welcoming and attentive, starting with Mr. Moreschini who shared some of the hotel's history with us and gave us a very warm welcome. The cocktails and food choices were simply exquisite (the Villa d'Este Gin is one of the best we've ever tried, we even bought a bottle to take home) Silvia provided wonderful service, the background piano music was brilliant and, all in all, it was an unforgettable event. We highly recommend this place and will be back very soon!
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Date of stay: September 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Vera Mazzoni, Servizi per gli ospiti/front office at Villa d'Este
Responded Sep 29, 2023
Dear HappyDog2014, Thank you very much for taking the time to revert back to us following your recent stay in our Hotel. We are delighted and proud to read your kind words of appreciation for every aspect of your experience with us including cocktails, food and our Gin! Your comments mean a lot for our dedicated team like Mr Moreschini our Hotel Manager and Silvia our Gift Shop Coordinator, always committed to provide authentic and unique emotions. We hope we will have the pleasure to welcome you back again in the not-too-distant future. Kind Regards Davide Bertilaccio CEO Villa d'Este Hotels
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had a wonderful time at the beautiful Villa D’Este. It has of course beautiful views and grounds. The service is excellent. The concierges are very friendly and helpful. The house keepers are very nice and accommodating. The wait staff at the restaurants are attentive and very friendly. They all create an atmosphere that make you very pleased with your choice of hotel and leave you with no regrets. The food at the Veranda and the Grill is excellent. We would highly recommend this hotel and would stay here again ourselves in a heartbeat. Thank you to all who made our stay so wonderful.
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Date of stay: September 2023Trip type: Traveled as a couple
Room Tip: Eat at the Veranda and the Grill is excellent too. The breakfast is plentiful and delicious. ...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Vera Mazzoni, Servizi per gli ospiti/front office at Villa d'Este
Responded Sep 18, 2023
Dear Sunflowers445, Thank you very much for sharing your recent travel experience at our property. We are delighted and proud to read your kind words of appreciation for every aspect of your experience with us! Your comments mean a lot for our dedicated team, always committed to provide authentic and unique emotions. We hope we will have the pleasure to welcome you back again in the not-too-distant future. Kind Regards Davide Bertilaccio CEO Villa d'Este Hotels
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Spectacular! Everything is meticulously taken care of: gardens, rooms, restaurants, service. I do however see room for improvement 1 . My room (and adjacent rooms) had virtually no soundproofing. We could hear the neighbors talking, using the bathroom, etc. No privacy at all! 2. At the Grill, the food was mediocre. The dry Martini was undrinkable. Plus when the 100 euro bottle of wine was unavailable, the sommelier offered me a "similar" one for 350! I find that a bit disrespectful. But we had an overall wonderful experience and hope to return soon
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Date of stay: September 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Vera Mazzoni, Servizi per gli ospiti/front office at Villa d'Este
Responded Sep 18, 2023
Dear Mr Jose K, Thank you very much for sharing your recent travel experience at our property and for your nice words of appreciation: we are pleased to learn that you enjoyed a wonderful experience with us! We truly appreciate your honest feedback and we would like to apologize for the shortcomings outlined (soundproofing food and drinks/wine). Your feedback has been taken on board for future betterment. Please accept our sincere apologies for any disappointment that may have been caused by this. Dear Mr Jose K, we look forward to having the pleasure of welcoming you back to our Hotel in the not too distant future and we will definitely ensure that on the occasion of your next visit, the experience will be memorable in all aspects. Kind Regards Davide Bertilaccio CEO Villa d'Este Hotels
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Avoid the Grill Restaurant. Menus without prices for woman. C’mon … this is 2023! Insulting! Good food but very overpriced and not worth the effort or expense. A place who’s time has come and gone.
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Date of stay: August 2023Trip type: Traveled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
3 Helpful votes
Helpful
Response from Vera Mazzoni, Servizi per gli ospiti/front office at Villa d'Este
Responded Aug 30, 2023
Dear iansY6205WC, Greetings from Villa D’Este Hotel, We sincerely appreciate you taking the time to offer your feedback regarding your recent dining experience. We were naturally concerned to hear that our practice of menus without pricing for women was not well received and the service at this time did not live up to your expectations. Please accept my sincere apologies for any disappointment that may have been caused by this. In the meantime, we look forward to having the pleasure of welcoming you back to our Hotel in the not too distant future and we do hope the above-mentioned occurrence has not marred your overall impression of the hotel. For any assistance we might be able to offer you, please feel free to contact our Director of F&B MR Manolo Rossetti and myself directly prior to your visit. Yours sincerely Davide Bertilaccio CEO VIlla d'Este Hotels
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not the right property for you?
There are more places to choose from in the Cernobbio area.
PRICE RANGE
$738 - $1,031 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
villa d`este hotel cernobbio, hotel d este, d este hotel cernobbio, villa deste lake como
LOCATION
ItalyLombardyLake ComoCernobbio
NUMBER OF ROOMS
167
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Claim Your ListingVILLA D'ESTE - Updated 2023 Prices & Hotel Reviews (Lake Como/Cernobbio, Italy)
Frequently Asked Questions about Villa d'Este
Which popular attractions are close to Villa d'Este?
Nearby attractions include Il Giardino della Valle (0.2 miles), Chiesetta della Madonna delle Grazie (0.2 miles), and Chiesa di S. Vincenzo (0.3 miles).
What are some of the property amenities at Villa d'Este?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Villa d'Este?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Villa d'Este?
Guests can enjoy an on-site restaurant and a poolside bar during their stay.
What are some restaurants close to Villa d'Este?
Conveniently located restaurants include Poletti, Veranda, and Osteria del Beuc.
Are there opportunities to exercise at Villa d'Este?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Villa d'Este have airport transportation?
Yes, Villa d'Este offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Villa d'Este located near the city center?
Yes, it is 0.7 miles away from the center of Cernobbio.
Are any cleaning services offered at Villa d'Este?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Villa d'Este?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.