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What is Travelers’ Choice?
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What you can expect during your stay
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Hand sanitizer available to guests & staff
- Staff required to regularly wash hands
- Individually wrapped toiletries
Updated 03/04/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 03/04/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#5 of 19 hotels in Caserta
Location
3.7
Cleanliness
4.2
Service
4.1
Value
4.1
Travelers' Choice
The Grand Hotel Vanvitelli is an iconic hotel in Caserta and it become a reference point for tourists, artists and businessmen. Unexpected openings and airy spaces, large meeting rooms and 240 rooms in a big park-pool. The Grand Hotel Vanvitelli is the royal residence, with all comforts and a perfect hospitality.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Bicycle rental
Hiking
Children's television networks
Parking
Wifi
Hot tub
Pool / beach towels
Adult pool
Outdoor pool
Fitness / spa locker rooms
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Kids' meals
Wine / champagne
Highchairs available
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Couples massage
Facial treatments
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Manicure
Massage
Neck massage
Pedicure
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Outdoor furniture
Sun deck
Sun loungers / beach chairs
ATM on site
First aid kit
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Housekeeping
Private balcony
Room service
Minibar
Cable / satellite TV
Bidet
Safe
Telephone
VIP room facilities
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Family
Languages Spoken
English, French, Spanish, Italian
Hotel links
Location
Full view
41Car recommended
Grade: 41 out of 100
39Restaurantswithin 0.75 miles
0Attractionswithin 0.75 miles
Contact
Viale Carlo III, 81100, Caserta Italy
Name/address in local language
Getting there
Rental CarsSee all Caserta rental cars
2300Reviews24Q+A28Room tips
Reviews
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Most Recent
Unfortunately my time at the Grand Hotel was anything but grand. We were sent to this hotel after our flights were canceled for 4 days. Although they gave us three meals a day, that is where the hospitality stopped. We were treated like second hand citizens where they would just slap food in front of us without giving us any options or telling us what it is. They made very clear that we would have to pay extra if we wanted anything else to drink besides water (even coffee) and charged us 10 Euro per person if we wanted to sit at the pool. They grouped all 18 of us that had our flights canceled together and made us eat at communal tables where we were unable to eat with our own family. The service was beyond rude to the point where I don’t belief I have ever experienced this kind of treatment before in my life. Overall, service 0/10. Now to the room disaster.. Our first room we received was crawling with ants everywhere and when we told the maid about the issue she simply sprayed them and left it as an ant cemetery. After the spraying did not cease and the ants began to crawl all over our beds and in our suitcases they finally gave us a new room. Room number 2 the shower did not drain and would spill over and flood the bathroom but compared to the ants we did not complain. Then the third morning we get a call that the AC unit has broken and water is dripping from the ceiling. We are now moved to a third room. However, we needed to leave our second room and wait four hours before our new (3rd!!) room would be ready. Rooms 0/10. The building was beautiful and the chandeliers were outstanding but unfortunately behind the beauty of the exterior the service and hospitality was incredibly lacking.…
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Grand Hotel Vanvitelli, Direttore generale at Grand Hotel Vanvitelli
Responded 3 weeks ago
Dear Audryhall_42 thank you for sharing her opinion. Unfortunately, we regret the misfortune she experienced with her flight. Our service in the restaurant we can guarantee is never as she described it, the situation was unexpected for us and therefore it was unpleasant for her. The composition of the meals is defined by the airlines therefore everything that is not included has extra costs for us, as well as some services that are not included among those economically covered by the companies. Inconveniences in the rooms can always happen, however we have transferred all the information to the housekeeper to understand what happened and make sure it does not happen in the future. We hope in the future, when she returns to Italy, to have her again as our guest to really show her how hospitality, courtesy and professionalism are our imperatives, how our rooms are excellent and above all to fully enjoy our services, such as the Spa. While waiting for you, we send you our best regards. The Management and Staff of the Grand Hotel Vanvitelli
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sumptuous building perfectly located for business and leisure. Easy reach to railway station and to the King Palace "Reggia di Caserta" used as set in Star Wars for Naboo Palace! Delightful staff friendliness and professional touch, from the very first welcome at reception to the bar for a well prepared espresso coffee, to the care of the restaurant staff, ready to help with a choice on or out the menu. The touch of hospitality that let you say: I'll be back again. NABOO SPA: after a day traveling South I indulged in some rest at the Spa. Despite being a little late afternoon the staff made my dream of two hour full relax into the magic atmosphere of wet and dry, with the final touch of the different temperatures pool. Final touch a massage took away the long and sustainable travel by train. Flawless wi-fi enables you to be back in touch with the world, into a very nice and comfy room. Bathroom with all amenities, very nice. Breakfast, lunch and dinner: try them all, you won't be disappointed, and enjoy the "espresso" with some delicacies in the salon under the gorgeous glass decorated roof! Grazie mille, a presto! Recht herzlichen Dank, bis bald!…
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Date of stay: July 2022Trip type: Traveled on business
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Grand Hotel Vanvitelli, Direttore generale at Grand Hotel Vanvitelli
Responded 4 weeks ago
Dear Leonardo, thank you for sharing your excellent experience at the Grand Hotel Vanvitelli. On behalf of the management and staff, we thank you for the wonderful words with which you told about her overnight stay, totally reviving the emotions she felt from the moment of check-in to check out. We will make sure to always live up to her words so that other guests can feel as she did in the short but intended stay. Come back to visit us when you are here in the area. While waiting, we send you our best regards. The Management and Staff of the Grand Hotel Vanvitelli
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Its quite possible what they say on their website is true and i bet the gym and spa are nice. We would not know. We arrived and left pretty quickly within a few hours as it was not at all what we expected but rather a very flat and dissapointing start to a weeks holiday. What they dont say is that the hotel is in an industrial zone, that it is surrounded by very busy roads on all sides , that you can not walk into the town centre. It is def not a family hotel. It might suit people seeking a stop over or those that want to use it as a base for going elsewhere, in which case you must have a car.
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Date of stay: June 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The service was disappointing as it was not in line with a 4 stars hotel. This year the grand salon was not offered for the dancing events and shows. A smaller place in -1 level was given which had inadequate air conditioning and ventilation. I strongly advice that the organizers reconsider using this hotel as the tango festival venue, unless the service changed as it was in the previous years. The lunch and dinner service was extremely slow and the personnel was disorganized - waiting times for a fixed menu was approx. 40 minutes. The availability of chairs for children was poor. The cleaning in the common areas was suboptimal and the waste bin in my room was not emptied during the 4 days I stayed. Coffee, cookies and water was not replaced during my stay. The hotel offers international plugs for visitors, however these were not available. The swimming pool could not be used and the reason for that was not provided. The internet was most of the time not available. The only positive note was the SPA, but it seems that it belongs to another company.…
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Date of stay: May 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The welcome at the reception was nonexistent. We were the only ones at the desk. The receptionists didn’t even look up or greet us until we said hi ourselves. Ugh. I mean, it’s not a luxury hotel but friendliness should cost nothing. I must have stayed at hundreds of hotels for business, but this unwelcoming attitude was pretty extreme compared to 95% of the places I‘ve stayed at. The room has seen better days - the wood furniture was scratched and nicked - it looked like old by-the-hour motel decor, circa 1998, kind of nasty. The mattress turned me into a hunchback for 3 days after a single night sleeping on it. The walls seemed freshly painted, but the curtains, bedspread and carpet were scary. 5 stars for the towels. The fridge was not even on yet when we got there, so careful if you need to keep medication chilled. There was a screaming infant next door who kept us awake through the thin walls. Why, for the love of god, would you put people in adjacent rooms in a mostly empty hotel? Breakfast was average, regular 3 Star European hotel packaged stuff, rolls, fruit, etc, plus some cakes and pies butchered into irregular pieces. Typical gelatinous yoghurt. It’s a shame because the beautiful main hall tricks you into thinking it might actually be a nice hotel. We might have tolerated everything being mediocre at best if the staff had shown a minimum level of friendliness. My advice is to have a drink in the main hall but stay overnight in a different hotel for sure!…
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Date of stay: May 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
It is the first time that I stay in here. The hotel makes you feel that you are in a palace. The lady, Eleonora, who is at the reception is very positive and made a very warm welcome. The rooms are big.
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Date of stay: April 2022Trip type: Traveled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We had a great time at the Vanvitelli and this was helped by ANTONELLA's professional and courteous manner which made our stay pleasurable and fun....nothing was too much trouble for her. We would certainly recommend to our friends and business associates.The only drawback was the internet connection, which was woeful at the best of times and this needs seeing to but apart from this, highly recommended and thanks once more ANTONELLA for your stewardship....
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Date of stay: August 2021
Value
Cleanliness
Service
Room Tip: Choose a room with clear internet coverage
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Oldish place, even with an air of grandeur due to the recall of the Reggia. Some kind of a ‘cathedral in the desert’ for its position but welcoming and with very good meals. Rooms are very spacious and with various levels of quality. Strong Wi-Fi, kind personnel. Did not try the pool but it looks very pleasant. You need a pickup service or a car to visit the Palace or the Old Town
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Date of stay: August 2021Trip type: Traveled with friends
Room Tip: In some rooms the air conditioning can be switched off only by calling the reception
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Nice hotel, comfy room, very good beds, the only downside was you need to pay for the towel when you go to the pool, 5 euro. You are not allowed to bring a towel from the room. I found this very strange, never before I experienced this,
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Date of stay: July 2020
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
We enjoyed our stay at the hotel. We primarily wanted a central location to visit various sites around Naples, and a place with a SPA. We had easy access to the highway, and the SPA was very professional and well kept. Dinner at the restaurant was delicious, but there there are also some small restaurants nearby. The hotel is in an industrial area, but once you enter the parking lot with your car, you are OK. Breakfast was substantial.
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Date of stay: February 2020
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Grand Hotel V, Responsabile relazioni con la clientela at Grand Hotel Vanvitelli
Responded Feb 19, 2020
Dear Guest, Thank you for your opinion and for have chosen our hotel for your stay. We are very happy to know that you have appreciated our hotel. Our goal is to offer guests a beautiful, comfortable and pleasant stay at our hotel and in our wellness center. We select the product, the quality and the variety, to offer the best breakfast and the best service. Our breakfast is a international breakfast buffet where you can find meats and cheeses, bacon, eggs, ecc.. All of cake and sweet are prepaded by our Chef. We are near the exit of the highway and our location is strategic to organize a trip around the best cities of Sud Italy, like Naples, Amalfi, Salerno. We far from Naples only 30 minutes by car and only 5 minutes by car from the city center. We hope to welcome you again to offer you a 5-star experience. Sincerely The Management and Staff of the Grand Hotel Vanvitelli
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$101 - $119 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand hotel caserta
LOCATION
ItalyCampaniaProvince of CasertaCaserta
NUMBER OF ROOMS
240
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Claim Your Listing Frequently Asked Questions about Grand Hotel Vanvitelli
What are some of the property amenities at Grand Hotel Vanvitelli?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Grand Hotel Vanvitelli?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Hotel Vanvitelli?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Grand Hotel Vanvitelli?
Yes, free parking is available to guests.
What are some restaurants close to Grand Hotel Vanvitelli?
Conveniently located restaurants include Trattoria Pepe, Il Mascalzone Pizzeria d'Asporto, and Gonzales RistoPub.
Are there opportunities to exercise at Grand Hotel Vanvitelli?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at Grand Hotel Vanvitelli?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Hotel Vanvitelli offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Grand Hotel Vanvitelli?
The staff speaks multiple languages, including English, Spanish, French, and Italian.
Are there any historical sites close to Grand Hotel Vanvitelli?
Many travelers enjoy visiting Giardino Inglese (2.5 miles), Complesso Monumentale Belvedere San Leucio (4.4 miles), and Reggia di Caserta (2.5 miles).
Is Grand Hotel Vanvitelli accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.