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Hotel Cristallo

Traveler (73)
Room & Suite (39)
Dining (31)
Certificate of Excellence


#18 of 53 hotels in Canazei
Certificate of Excellence
Situated centrally and surrounded by a breathtaking landscape, the Hotel Cristallo in Canazei has served as international grade accommodation for over fifty years. The hotel offers pleasant and comfortable traditional alpine style surroundings, where the scent of wood blends with that of the natural environment. Ideal for those looking for a reinvigorating and satisfying vacation. Our helpfulness and ability will help you transform your stay in our hotel in Canazei into an unforgettable experience.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot tub
Free breakfast
Children Activities (Kid / Family Friendly)
Business Center with Internet Access
Free internet
Public wifi
Indoor pool
Bar / lounge
Breakfast available
Breakfast buffet
Conference facilities
Banquet room
Meeting rooms
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Room features
Non-smoking rooms
Family rooms
Private balcony
Room service
Flatscreen TV
Good to know
Great View
Mountain View


Full view
79Somewhat walkable
Grade: 79 out of 100
23Restaurantswithin 0.3 miles
7Attractionswithin 0.3 miles
4Room tips
Traveler rating
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Popular mentions
We had a wonderful week staying at the family-owned Hotel Cristallo. The staff were very friendly and helpful, the food was excellent and we made good use of the well-run indoor pool and saunas. The location was very good - within easy walking distance of a local supermarket, cafes and cable car. It was a very good centre from which to explore walking the Dolomites. The view from our balcony was lovely and we are definitely planning on returning as there is still lots to explore.
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Lovely staff, beautiful Hotel, good food(too much) and great spa. The bus stops almost outside for skiing, clean and tidy ski room that does not smell of sweaty socks! chamber maids are brilliant and for those complaining of the pillows being too small, just ask for another.
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Response from htlcri, Responsabile reception at Hotel Cristallo
Responded Apr 2, 2019
Great feedback and we all thank you for that! We are always available to improve our standards customizing them on all different requests --> one more pillow? just ask for it ;-) waiting for your next visit!
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Just returned from a weeks skiing in the fabulous Dolomites. From the moment we arrived, staff were extremely friendly and helpful and remained so throughout our stay. Rooms are very clean and we had a rear balcony overlooking the mountains. Room had free safe to use. Bus passes can be purchased in the Hotel for 6 euros for the week. Bus stops are virtually outside the hotel and buses ran frequently. Hotel has a wellness area but didn’t use it. Food at the hotel is good, especially the salad bar. You choose your evening meal at breakfast which is also plentiful and varied. Special mention to Marianna who waited on us during our stay. Prices for drink are reasonable. Only negatives would be wi fi issues. Other than that, the skiing is amazing, the sellaronda area a must do and if I return, would happily return to this hotel.
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Response from htlcri, Responsabile reception at Hotel Cristallo
Responded Apr 2, 2019
thank you for recommending our Hotel and above all we are glad you enjoyed your stay by us :-) we wait for you to come back and visit us!
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Many thanks to all! Food excellent Service excellent Bedrooms, beds, bedding all excellent. Would definitely recommend MARIE ANNA in the restaurant was AMAZING !! See you again Roger and Suzanne Trippett
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Response from htlcri, Responsabile reception at Hotel Cristallo
Responded Apr 1, 2019
T H A N K Y O U Mrs Suzanne and Mr Roger Trippett! see you again !
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Our week long stay was very comfortable. The recently refurbished rooms are very nice and to a high standard. The staff are very friendly and the hotel has a nice welcoming feel. The spa facilities are superb, the photos on their website and on trip advisor don't reflect the high standard. Our room was cleaned daily as were the main areas in the hotel. The evening meals are of excellent quality and very generous in quantity, ideal after a tiring day skiing. It's centrally located with only a 2 minute walk to the centre or if skiing the bus stop is immediately outside. NB we visited at half term on a skiing holiday and the buses are very frequent and generally not too crowded. We have stayed in many 4* Austrian hotels which compare with this hotel which begs the question why only 3*???
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Response from htlcri, Responsabile reception at Hotel Cristallo
Responded Apr 1, 2019
thank you so much for your super feedback! to ironically answer to your last question: 3 *** Superior and not yet more because we would surprise our guest delighting them . Honestly: we are working to update our advertising in all websites but our focus' still to satisfy our guests during their stay : service, food and cleaning quality are our priorities. Waiting for your next visit (so you will check yourselves next improvements in our hotel?!)
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$155 - $341 (Based on Average Rates for a Standard Room)
ItalyTrentino-Alto AdigeProvince of TrentoCanazei
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